Learn how SAP Customer Data Cloud solutions include features for trust, security, and compliance in the cloud. Experts are responsible for the configuration, implementation or ongoing support of SAP Customer Data Cloud. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Customer Data Cloud and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Customer Data Cloud.
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From SAP Microlearning
In this video, you will learn about SAP Customer Identity. We’ll start with a simple explanation of Customer Identity and then highlight some of its key… -
From SAP Microlearning
In this video on Dataflows, previously known as IdentitySync, you will learn what Dataflows are and the components of a Dataflow. This is followed by a demo where… -
From SAP Microlearning
In this video, you’ll get an overview of Account Takeover Protection that will be configured in the SAP Customer Data Cloud Console. If you would like more… -
From SAP Microlearning
In this video, you'll learn about Site Settings. Site Settings are the first set of configurations required to implement Customer Identity projects. You will learn… -
From SAP Microlearning
Learn how to integrate SAP Customer Data Cloud with SAP Emarsys Customer Engagement using the real-time connector. Synchronize customer data, manage consents, and… -
In this video, we will go over several debugging tools you can use with SAP Customer Data Cloud. We'll cover the Fiddler Web Debugger, the Charles Webb Debugger,…
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In this demo video, we’ll show you how to use markup extensions to build a simple screen-set from scratch and use it in the application. You can view the…
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In this video, we’ll go over what markup extensions are and how they differ from using screen-sets via the U.I. Builder. Then, we’ll use Markup Extensions on…
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In this video, we'll explain how to use social network apps in SAP Customer Data Cloud and why they are needed. We’ll also identify best practices when…
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In this video we'll explore the different methods of implementing SAP Customer Identity and the benefits of each of these methods. There are three main ways of…
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In this video, we’ll describe to you Lite Registration, its features, and common use cases for applying Lite Registration using SAP Customer Data Cloud. You can…
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In this video, you’ll learn how to use the Identity Access tool in the SAP Customer Data Cloud console to search for user profiles and as well as perform admin…
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In this video, we'll review the Site Settings for your API Keys. Before beginning to work on your CIAM deployment, you'll need to review and configure these…
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In this Microlearning video, you will learn how to implement Risk-Based Authentication, or RBA, Global Rules and Account Rule-Sets in the SAP Customer Data Cloud…
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In this video, you’ll get an overview of Risk-Based Authentication and how it can be used to heighten the security of your application.
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In this microlearning video, we’ll focus on user data collection within SAP Customer Data Cloud. We will share best practices on what data to collect in…
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In this video, you'll take a guided console tour in order to familiarize yourself with our platform. Our instructor also reviews key terms you should know before…
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This video covers an integration scenario to capture Qualtrics Survey in SAP Customer Data Platform. It explains the configuration steps in SAP CDP and Qualtrics. …
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In this video we'll take a quick look at the way of getting data out of the SAP Customer Data Platform, which is Destinations.
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This video discusses a business use case that benefits by integrating Qualtrics CX to SAP ECPM and the configuration steps involved to enable this integration. …