Join our SAP experts as they reflect on 2020 insights, based on analysis of data from the SAP Commerce Cloud global B2B client base. In this webcast, ’ll delve into key trends emerging in e-commerce from the year of radical change that was 2020. You’ll learn:

• How the global pandemic increased overall order volume year-over-year across industries, while also often lowering order value
• How Hi-Tech, IM&C and Wholesale Distribution customers navigated the choppy waters of 2020 and what’s in-store for their future
• 7 key elements to consider when planning your digital transformation initiatives, and the 6 key capabilities needed to ensure e-commerce success for today’s B2B enterprise
• Customer stories highlighting commerce-driven experiences in B2B