The best CRM System is useless if it isn’t used or is unusable. In this webinar, we will walk through the main pillars that make up usability in SAP’s Sales and Service Cloud. We will offer key insights, recommendations and best practices to ensure your system scores high with your users. Because usability creates happy users leading to good adoption and ultimately better business outcomes.

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Please note: This video includes automatically generated captions and therefore might misrepresent the spoken content or display wrong product names.