Search for tag: "cloud for customer"

Starting with Print Form Adaptation for SAP Sales and Service Cloud with Adobe LiveCycle Designer

PDFs (Portable Document Format) generated by SAP Sales Cloud, SAP Service Cloud and SAP Business ByDesign are based on print form templates that can be adapted with Adobe LiveCycle Designer.In this…

From  SAP Microlearning 0 likes 204 plays 1  

Dynamic Visit Planning - SAP Sales Cloud

Dynamic Visit Planning is an Intelligent add-on available for SAP Sales Cloud. This video shows you how to create a schedule based visit plans using route groups. you can also see a demo of how to…

From  openSAP Microlearning 3 likes 1,434 plays 0  

Adoption Lab: Create a Sales Cloud Dashboard Using Business Analytics - Webcasts

This adoption lab is designed to help you build a Dashboard in Sales Cloud using the built-in Business Analytics tools. During this session you will learn how to create a report with views and…

From  openSAP Microlearning 1 likes 148 plays 4  

Leverage Machine Learning (ML) for Sales & Service Cloud - Webcasts

Are you considering leveraging ML to improve your sales and service processes? In this webinar, you will get an overview about what options are currently available for SAP Sales and Service Cloud.…

From  openSAP Microlearning 1 likes 117 plays 0  

Configuring a Maintenance Plan - SAP Service Cloud

This video explains step-by-step how to enable and create a basic service maintenance plan, and how to plan runs in your SAP Cloud for Customer solution.

From  openSAP Microlearning 2 likes 1,896 plays 0  

[ARCHIVED] Assigning and Unassigning Licenses - SAP Sales Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video describes and demonstrates how an…

From  openSAP Microlearning 0 likes 265 plays 0  

Using the Server Side Add-in for MS Outlook – SAP Sales and Service Core

This video showcases how to use the SAP Sales and Service Core server side integration add-in for Microsoft Outlook.

From  openSAP Microlearning 0 likes 586 plays 0  

How to Enable Integration with Microsoft Teams – SAP Sales and Service Core

This video showcases how to enable Microsoft Teams integration with SAP Sales and Service Core. It also demonstrates how to create an appointment with Microsoft Teams collaboration.

From  openSAP Microlearning 0 likes 1,136 plays 0  

[ARCHIVED] Exceed Sales Expectations with Sales Intelligence - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningHow do I focus my energies on the right…

From  openSAP Microlearning 0 likes 66 plays 0  

An Introduction to System Service Operations - SAP Cloud for Customer

This video helps you learn about System Service Operations covering details like, Request Creation of tenants, Request Termination of tenants, Copy Solution Profile of your tenants, Restore Point…

From  openSAP Microlearning 2 likes 384 plays 0  

Improve Agent Efficiency with SAP Service Cloud, Service Agent Console, Add-on - Webcasts

Making the life of a service agent easier: Quickly get up to speed on customer context with a full view of customers with the latest on front and back office transactions. Faster…

From  openSAP Microlearning 1 likes 251 plays 0  

[ARCHIVED] Optimize sales routes with SAP Sales Cloud, dynamic visit planning add-on - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning Planning routes is time consuming and the…

From  openSAP Microlearning 0 likes 163 plays 0  

[ARCHIVED] Onboarding to Real Time Channel and Support Processes for SAP Sales and Service Cloud (C4C) - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningIn this session we will give you an overview…

From  openSAP Microlearning 0 likes 75 plays 0  

Admin View of System Order Details - SAP Cloud for Customer

This video helps you learn about Order Details overview. Covering details like, the list of Order IDs which organizations have signed during the contract, key terms which are used in this view,…

From  openSAP Microlearning 2 likes 137 plays 0  

It‘s Time to Run Sales Campaigns - Webcasts

Scope your solution for Sales Campaign Execution and learn more about the following topics: Pre-requisites Create & Activate E-mail Template Create Target…

From  openSAP Microlearning 1 likes 178 plays 0  

Introduction - SAP Service Cloud

This video gives you an introduction to SAP Service Cloud and how this expanded set of capabilities can enable your service organisations to understand your customers, engage with them and deliver…

From  openSAP Microlearning 7 likes 6,878 plays 0  

[ARCHIVED] How to Set Up CTI Integration - SAP Service Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video explains step-by-step how to…

From  openSAP Microlearning 3 likes 3,924 plays 0  

[ARCHIVED] Accelerate your Business Using Cloud for Customer Smart Features - Webinar

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningUnderstand how you can make use of C4C…

From  openSAP Microlearning 0 likes 131 plays 0  

[ARCHIVED] System Setup & Tenant Lifecycle Management in SAP Cloud for Customer - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningExploring the self-service functionalities of…

From  openSAP Microlearning 0 likes 230 plays 0  

Using the Forecast Tracker in SAP Cloud for Customer

This video showcases the Forecast tracker feature which is part of the SAP Cloud for Customer release version 2005. Learn how you can see real-time forecasts based on the pipeline and how to submit a…

From  openSAP Microlearning 0 likes 354 plays 0