Search for tag: "customer"

Omnichannel Personalization With Emarsys - Webcast

Omnichannel Personalization enables you to seamlessly personalize content across each of your channels. Learn how easy it is to do this in the Emarsys Platform, including case studies, statistics,…

From  openSAP Microlearning on July 22nd, 2021 0 likes 10 plays 0  

SAP Customer Data Platform & Qualtrics CX Feedback Data Integration

This video covers an integration scenario to capture Qualtrics Survey in SAP Customer Data Platform. It explains the configuration steps in SAP CDP and Qualtrics. Helpful Links: SAP Customer Data…

From  openSAP Microlearning on July 16th, 2021 1 likes 28 plays 0  

SAP Cloud for Customer 2108 Release Briefing - Webcast

Get an insightful preview on the planned innovations for the upcoming August 2021 (2108) Release of SAP Cloud for Customer. We’ll talk about highlights in Platform & Integration, Sales and…

From  openSAP Microlearning on July 16th, 2021 0 likes 127 plays 0  

How to Create Predictive Scores and Models in Predictive Studio - SAP Marketing Cloud

In this video, you'll learn how to create, train, and publish Predictive Models in Predictive Studio - SAP Marketing Cloud. Predictive models use algorithms and historical data to calculate…

From  openSAP Microlearning on July 12th, 2021 0 likes 19 plays 0  

Smart Insight Self-Service Onboarding - SAP Emarsys Customer Engagement

In this video, we explain the requirements of Smart Insight to set up the self-service onboarding process.

From  openSAP Microlearning on July 6th, 2021 0 likes 25 plays 0  

Smart Insight Part 3 - SAP Emarsys Customer Engagement

In this video, we explain the requirements of Smart Insight to set up the self-service onboarding process.

From  openSAP Microlearning on July 2nd, 2021 0 likes 20 plays 0  

Smart Insight Part 2 - SAP Emarsys Customer Engagement

In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.

From  openSAP Microlearning on July 1st, 2021 0 likes 26 plays 0  

Smart Insight Part 1 - SAP Emarsys Customer Engagement

In this first video, we introduce Smart Insight and explain how dashboards work, predictive revenue and purchase patterns.

From  openSAP Microlearning on July 1st, 2021 0 likes 61 plays 0  

What’s New for CIAM and ECPM - Webcasts

As we march towards H2 of 2021, come hear about where we’re headed (roadmap) for the remainder of the year.Interested in LIVE webcasts? Subscribe here for your monthly update.

From  openSAP Microlearning on June 18th, 2021 0 likes 14 plays 0  

Onboarding to Real Time Channel and Support Processes for SAP Sales and Service Cloud (C4C) - Webcast

In this session we will give you an overview on Real Time Channel and Support Processes in SAP Service Cloud (C4C). Interested in LIVE webcasts? Subscribe here for your monthly update.

From  openSAP Microlearning on June 15th, 2021 0 likes 22 plays 0  

Deliverability Part 1 - SAP Emarsys Customer Engagement

In this video, you'll get an overview of how you can manage your deliverability using the Emarsys Platform. You'll learn how to manage sender reputation and about the Deliverability…

From  openSAP Microlearning on June 7th, 2021 0 likes 63 plays 0  

Audience Setup - SAP Customer Data Platform

In this video you will see Audience setup in SAP Customer Data Platform. Audiences are groups of customers based on profile attributes, segments, and activity indicators.

From  openSAP Microlearning on June 7th, 2021 1 likes 74 plays 0  

Journeys Setup - SAP Customer Data Platform

In this video you will see Journeys setup in SAP Customer Data Platform. Journeys enable marketers to deliver personalized experiences to their customers.

From  openSAP Microlearning on June 7th, 2021 0 likes 67 plays 2  

Customer Search - SAP Customer Data Platform

In this video you will see the search functionality to search customers in SAP Customer Data Platform.

From  openSAP Microlearning on June 4th, 2021 0 likes 39 plays 0  

Dashboard and Management - Part 2 - SAP Emarsys Customer Engagement

In the first video, we explained the widgets of the main dashboard. In this second Dashboard and Management video, you will learn about various account management features: from user management to…

From  openSAP Microlearning on June 1st, 2021 0 likes 106 plays 0  

Dashboard and Management - Part 1 - SAP Emarsys Customer Engagement

In this first video, we explain the widgets of the main dashboard. In the second Dashboard and Management video, you will learn about various account management features: from user management to…

From  openSAP Microlearning on June 1st, 2021 0 likes 147 plays 0  

How to Rapidly Deliver a Seamless Registration and Login Experience - Webcast

You can now use native screen sets to easily design native UI for your CIAM flows in SAP Customer Data Cloud (CIAM). Come see, in this short session, how your teams will enjoy a great UX and provide…

From  openSAP Microlearning on May 31st, 2021 0 likes 19 plays 0  

Destination Application Setup - SAP Customer Data Platform

In this video we'll take a quick look at the way of getting data out of the SAP Customer Data Platform, which is Destinations.

From  openSAP Microlearning on May 28th, 2021 0 likes 23 plays 0  

SAP CIAM Connector Demo - SAP Customer Data Platform

In this video you will see how to setup a SAP CIAM connector. SAP Customer Data platform offers a list of connectors to choose from.

From  openSAP Microlearning on May 27th, 2021 1 likes 137 plays 0  

Strategic Dashboard and Tactics - SAP Emarsys Customer Engagement

In this video you will learn about automating your marketing campaigns via the Strategic Dashboard and Tactics.

From  openSAP Microlearning on May 27th, 2021 0 likes 104 plays 0