Search for tag: "customer relationship management"

KPI Monitor for Discounts in Customer Invoices & Sales Quotes - SAP Business ByDesign

Learn how managers & employees are able to consume and adapt a standard KPI for discounts in sales quotes and customer invoices.

From  openSAP Microlearning on November 27th, 2020 0 likes 36 plays 0  

Mobile Lead Creation by Business Card Scanning - SAP Business ByDesign

This video shows you how lead scanning with smartphones works in SAP Business ByDesign.

From  openSAP Microlearning on November 27th, 2020 0 likes 58 plays 0  

Carry Forward Freight and Surcharge into Credit Memo Follow-up Documents - SAP Business ByDesign

This video shows you how to carry forward freight and surcharges to credit memo documents.

From  openSAP Microlearning on November 26th, 2020 0 likes 46 plays 0  

Percentage and Absolute Value Overall Discounts in CRM Documents - SAP Business ByDesign

This demo shows you how to maintain absolute and percentage based overall discounts in CRM documents.

From  openSAP Microlearning on November 26th, 2020 1 likes 67 plays 0  

Kit Returns - SAP Business ByDesign

This demo shows you how to handle the kits returns process from return notification to credit memo creation.

From  openSAP Microlearning on May 4th, 2020 0 likes 43 plays 0  

Service Quotes for Customer Returns - SAP Business ByDesign

This demo shows you how it is now possible to create a service quote for a customer return as follow-up.

From  openSAP Microlearning on May 4th, 2020 0 likes 80 plays 0  

Renewal Rules for Contracts Items - SAP Business ByDesign

This demo shows you how you can decide if contract items are renewed manually or automatically trough renewal rules.

From  openSAP Microlearning on May 4th, 2020 0 likes 113 plays 0