Search for tag: "features"

In this video, you'll learn how to create, train, and publish Predictive Models in Predictive Studio - SAP Marketing Cloud. Predictive models use algorithms and historical data to calculate…

In this video you will see Audience setup in SAP Customer Data Platform. Audiences are groups of customers based on profile attributes, segments, and activity indicators.

In this video you will see Journeys setup in SAP Customer Data Platform. Journeys enable marketers to deliver personalized experiences to their customers.

In this video you will see the search functionality to search customers in SAP Customer Data Platform.

In this video we'll take a quick look at the way of getting data out of the SAP Customer Data Platform, which is Destinations.

In this video you will see how to setup a SAP CIAM connector. SAP Customer Data platform offers a list of connectors to choose from.

SAP CPQ (Configure Price Quote) is a sales solution that simplifies the creation of complex customer quotes, reducing and eliminating errors, and streamlining approval processes with workflow…

In this video you the sources section of the SAP Customer Data Platform console and create a new application to get data into the platform.

In this video you will see creating a processing purpose. Processing purpose is a fundamental part of the overall setup. As this is the privacy aspects of customer data, it is a big building block of…

In this video you will see how to setup Activity Indicators in SAP Customer Data Platform. Activity indicators are a calculated metric to gauge the performance of your various business areas, based…

In this video you will see how segments are set up in SAP Customer Data Platform. Segments enable to classify customers based on attributes and activities.

In addition to some of the core features we looked at earlier, the Backoffice Framework provides you with a number of more advanced capabilities. These features allow for additional reusability,…

In this video you will look inside the Profile entity. The first step of setting up SAP Customer Data is to add additional fields to the data model.

In this video, you’ll learn how to connect SAP Service Cloud with an external SMS provider, and how to use the SMS channel to create and respond to a Customer Service ticket.

In this video, you’ll learn how to set up SAP Service Cloud to process all inbound emails from an external provider and how to convert them easily into Service Tickets.

In this video, you’ll learn about some of SAP Service Cloud’s additional features such as Knowledge Base, Service Analytics, Installation Management, Warranty Management and Service…

In this video, we’ll discuss how to create users in Identity Authentication Service (IAS). There are three ways to create users in IAS, Manual Creation, Import Users, and IPS (Identity…

Welcome to embedded analytics for SAP Commissions. This video provides an overview of the solution and discusses key features and benefits.

In this video, we’ll discuss how periods are defined in Calendars and which objects are related to periods. You’ll learn what Periodicity is and how it relates to Measurements and…

This video provides a demonstration of how to use CDL Pipeline Templates to run a Pipeline in SAP Commissions. You can view use case examples to run a Validate and Transfer request to move new…