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This video explains step-by-step how to configure Computer Telephony Integration (CTI ) into your SAP Service Cloud system. With this integration, your system gets equipped to make and receive…

In this video you will learn how SAP Marketing Cloud helps you to nurture and qualify demand to hand over to your Sales department. You will also see how SAP Marketing Cloud allows you to apply a…

This video shows you how to create a business object in SAP Cloud Application Studio and define the fields in the business object. Click here to access the next video.

In this video series, you will see how to Extend the C4C application using the SAP Cloud Application studio.This video starts with an overview of the business use case for a seminar management…

Learn to create and use Variables in Compensation Plans. Learn the steps to assign values to Variables at Variable default level, Plan, Title, and Position levels.

In this video, we will demonstrate IdentitySync, SAP Customer Data Cloud's solution for transferring data between platforms. If you're looking for further information on this topic, check…

Learn about intelligent features offered by SAP Service Cloud such as automatic ticket categorization, prioritization, sentiment analysis, translation options, email template recommendation and more.

This video will demonstrate a use case in action. How a partner organization can self register on the company's business portal. How the approval process is configured in the back end. You will…

This video explains the various user personals involved in CIAM for B2B implementation.

This video explains Policy Based Access Control and how it is implemented in CIAM for B2B.

This video explains the CIAM for B2B terminology, which will help you to understand the next videos.

This video shows you how to create a SmartEdit extension for SAP Commerce Cloud and how to build the extension using Grunt. These are the environment variables you need to follow along:…

This video shows you how to create a CMS Component Type and how to display it within SmartEdit.

Learn how Variables can be used in Compensation Plans to add flexibility. Learn the various ways to assign values to Variables at the Variable, Plan, Position and Title levels.

This video shows the UI extensibility inside the Sales Cloud. Learn how to create product development requests from inside Sales Cloud. The code is now available for this use case on GitHub at…

This video introduces key embedded analytic features and how to access a variety of embedded analytics stories, reports, and analytical apps in SAP Marketing Cloud.

In this video, you’ll see a business use case for Intelligent Learning Assignments with SAP C/4HANA Sales Cloud, Qualtrics and Litmos powered by SAP Cloud Platform Kyma Runtime. This video…

Use a self-service to provision SAP C/4HANA systems, starting with SAP Commerce Cloud in the Public Cloud.

This video shows the monitoring and tracing tools available to the SAP Cloud Platform Kyma Runtime. These tools can be found under the diagnostics section of the KYMA Console and provide information…

Learn how to create a pricebook and how to price products and attributes in SAP CPQ.