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SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you an overview of…

Learn how to configure service workflow for field service mobile application. You will also get an understanding of how to define special screens and insights on creating a new smartform based on PDF…

Get an overview of the Time and Material Module within SAP Field Service Management, that allows the administrators to view, edit, delete, and approve technician inputs (efforts, expense, material,…

Get an insight and overview into SAP Field Service Management planning and dispatching module. Learn the basics of how a dispatcher can schedule a job to a technician using SAP Field Service…

SAP Field Service Management helps improve Workforce management and productivity by bringing real time and optimised scheduling possibilities together. In this video, watch how you can seamlessly set…

This video will teach you about the concept of business roles, catalogs and groups. You will learn about the permissions of the standard business roles that come with SAP Marketing Cloud. The video…

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. In this video, Thomas Vetter talks about…

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This video shows a description and…

In this video, you will see how a service agent receives a service call and creates a service order inside ERP following which the dispatcher can leverage the power of the SAP Field Service…

In this video, you will find links to resources where you can get more information on SAP Sales Cloud solution. Learn about resources such as SAP help portal, SAP learning hub, SAP communities and…

In this video, you will see the high-level architecture of the SAP Sales Cloud solution, along with the deployment options and security features

This video provides you details about the integration options available out of the box with the SAP Sales Cloud solution. It also provides you details of the business benefits of each of these…

This video provides you a demo of the latest features of the SAP Sales Cloud solution. You will see features like homepage, lead scoring, converting leads to opportunity, influencer map, mobile…

This video provides details of the feature set available in the SAP Sales Cloud Solution.

In this video, you will see the value proposition of the SAP Sales Cloud, followed by an overview of the various sub products that contribute to the SAP Sales Cloud portfolio.If you're looking…

This video is a brief introduction to Spartacus storefront for SAP Commerce Cloud and its benefits. Additional support and information channels:Github repo for issues. For more general questions,…

This video gives you an overview of Spartacus storefront for SAP Commerce Cloud in 60 seconds. Additional support and information channels:Github repo for issues. For more general questions, post a…

For Release: SAP Commerce Cloud 1905 This video is a demo of SmartEdit, the latest Web Content Management Tool in SAP Commerce Cloud.

This video is a high-level demo of the Backoffice Product Cockpit. More information can be found on: SAP Produt Information Page SAP Help Portal SAP Community.

This video is a high-level demo of the B2B Accelerator features in SAP Commerce Cloud. If you're looking for further information on this topic, check out the CX Works article on Choosing Which…