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SAP Service Cloud Overview with Field Service Process Flow and Integration

SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you an overview of…

From  openSAP Microlearning on October 31st, 2019 0 likes 1,828 plays 0  

Configuring Field Service Mobile – SAP Field Service Management

Learn how to configure service workflow for field service mobile application. You will also get an understanding of how to define special screens and insights on creating a new smartform based on PDF…

From  openSAP Microlearning on October 31st, 2019 2 likes 712 plays 0  

Time and Material Journal Overview - SAP Field Service Management

Get an overview of the Time and Material Module within SAP Field Service Management, that allows the administrators to view, edit, delete, and approve technician inputs (efforts, expense, material,…

From  openSAP Microlearning on October 31st, 2019 1 likes 981 plays 0  

Planning & Dispatching Overview - SAP Field Service Management

Get an insight and overview into SAP Field Service Management planning and dispatching module. Learn the basics of how a dispatcher can schedule a job to a technician using SAP Field Service…

From  openSAP Microlearning on October 31st, 2019 0 likes 1,297 plays 0  

Auto Scheduling Using AI Plugin - SAP Field Service Management

SAP Field Service Management helps improve Workforce management and productivity by bringing real time and optimised scheduling possibilities together. In this video, watch how you can seamlessly set…

From  openSAP Microlearning on October 21st, 2019 3 likes 902 plays 2  

Business Roles and Categories - SAP Marketing Cloud

This video will teach you about the concept of business roles, catalogs and groups. You will learn about the permissions of the standard business roles that come with SAP Marketing Cloud. The video…

From  openSAP Microlearning on October 11th, 2019 9 likes 1,610 plays 2  

Introduction to SAP C/4HANA Suite

In this video, Thomas Vetter talks about the vision and motivation behind SAP C/4HANA Suite and goes over its roadmap and key concepts.

From  openSAP Microlearning on October 7th, 2019 2 likes 1,328 plays 0  

SAP C/4HANA Suite: the 5 Clouds

This video shows a description and background of the SAP C/4HANA Suite of products; including brief acquisition history, previous product names and how each of the 5 clouds: Marketing, Commerce,…

From  openSAP Microlearning on October 7th, 2019 0 likes 884 plays 0  

End-to-end Scenario with Back-office Integration - SAP Field Service Management

In this video, you will see how a service agent receives a service call and creates a service order inside ERP following which the dispatcher can leverage the power of the SAP Field Service…

From  openSAP Microlearning on September 13th, 2019 3 likes 2,677 plays 2  

Resources - SAP Sales Cloud

In this video, you will find links to resources where you can get more information on SAP Sales Cloud solution. Learn about resources such as SAP help portal, SAP learning hub, SAP communities and…

From  openSAP Microlearning on July 23rd, 2019 3 likes 1,555 plays 0  

Deployment and Architecture - SAP Sales Cloud

In this video, you will see the high-level architecture of the SAP Sales Cloud solution, along with the deployment options and security features

From  openSAP Microlearning on July 23rd, 2019 1 likes 1,759 plays 0  

Integration - SAP Sales Cloud Solution

This video provides you details about the integration options available out of the box with the SAP Sales Cloud solution. It also provides you details of the business benefits of each of these…

From  openSAP Microlearning on June 25th, 2019 4 likes 3,228 plays 0  

SAP Sales Cloud Solution Demo

This video provides you a demo of the latest features of the SAP Sales Cloud solution. You will see features like homepage, lead scoring, converting leads to opportunity, influencer map, mobile…

From  openSAP Microlearning on June 25th, 2019 5 likes 4,225 plays 0  

SAP Sales Cloud Solution Features

This video provides details of the feature set available in the SAP Sales Cloud Solution.

From  openSAP Microlearning on June 25th, 2019 3 likes 4,381 plays 0  

Introduction - SAP Sales Cloud

In this video, you will see the value proposition of the SAP Sales Cloud, followed by an overview of the various sub products that contribute to the SAP Sales Cloud portfolio.If you're looking…

From  openSAP Microlearning on June 25th, 2019 4 likes 4,297 plays 0  

Introduction to Spartacus - SAP Commerce Cloud

This video is a brief introduction to Spartacus storefront for SAP Commerce Cloud and its benefits. Additional support and information channels:Github repo for issues. For more general questions,…

From  openSAP Microlearning on June 5th, 2019 25 likes 7,964 plays 2  

Spartacus in 60 Seconds - SAP Commerce Cloud

This video gives you an overview of Spartacus storefront for SAP Commerce Cloud in 60 seconds. Additional support and information channels:Github repo for issues. For more general questions, post a…

From  openSAP Microlearning on June 4th, 2019 17 likes 5,335 plays 2  

Experience and Web Content Management in SmartEdit - SAP Commerce Cloud

For Release: SAP Commerce Cloud 1905 This video is a demo of SmartEdit, the latest Web Content Management Tool in SAP Commerce Cloud.

From  openSAP Microlearning on June 3rd, 2019 6 likes 5,707 plays 0  

Backoffice Product Cockpit - SAP Commerce Cloud

This video is a high-level demo of the Backoffice Product Cockpit. More information can be found on: SAP Produt Information Page SAP Help Portal SAP Community.

From  openSAP Microlearning on May 28th, 2019 12 likes 8,790 plays 2  

B2B Accelerator - SAP Commerce Cloud

This video is a high-level demo of the B2B Accelerator features in SAP Commerce Cloud. If you're looking for further information on this topic, check out the CX Works article on Choosing Which…

From  openSAP Microlearning on May 28th, 2019 7 likes 7,560 plays 0