Search for tag: "incident management"

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Introduction to Incident Management - Customer… duration 10 minutes 35 seconds Introduction to Incident Management - Customer… Introduction to Incident Management - Customer Interaction Center	Introduction to Incident Management - Customer Interaction Center The purpose of this video is to help to improve the quality of incidents being created and generally enhance your support experience with SAP.In this video we outline the following: Support… captions customer interaction center incident management 2023_01 From openSAP Microlearning 0 likes 421 plays 0 openSAP Roles Business User Experience Level Beginner
[ARCHIVED] Getting the most from your Support,… duration 21 minutes 26 seconds [ARCHIVED] Getting the most from your Support,… [ARCHIVED] Getting the most from your Support, C4C/ByD edition - Webcasts	[ARCHIVED] Getting the most from your Support, C4C/ByD edition - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningGetting the most of your support with the SAP… webinar sap cloud for customer c4c customer partner support cic user management incident management sap launchpad expert chat built-in support webcast opensap-archive From openSAP Microlearning 0 likes 110 plays 0 openSAP Roles Application Consultant Technology Consultant Developer Administrator Business User LSC Product SAP Business ByDesign \| 01200615320800000691 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
How to Submit an Incident - SAP Commerce Cloud duration 2 minutes 10 seconds How to Submit an Incident - SAP Commerce Cloud How to Submit an Incident - SAP Commerce Cloud	How to Submit an Incident - SAP Commerce Cloud in this video, you will learn step by step how to submit an incident for SAP Commerce Cloud. The video also includes how to search for existing solutions for previously raised issues. sap commerce cloud how-to end user captions cloud portal ccv2 incident management ticket 1905 2020_16 release 2005 onboarding From openSAP Microlearning 1 likes 4,407 plays 0 openSAP Roles Application Consultant Business User LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Beginner
PREVIEW - New Support Channels and Real Time… duration 2 minutes 48 seconds PREVIEW - New Support Channels and Real Time… PREVIEW - New Support Channels and Real Time Support - Webinars	PREVIEW - New Support Channels and Real Time Support - Webinars SAP Cloud for Customer and SAP Business ByDesign customers have been migrated to our SAP One support infrastructure - what does it mean for end users and key users, how does it change the way support… executive customer feedback contacts support functional expert sap cloud for customer built-in support kba webinar knowledge base articles chat c4c incident management sap business bydesign technical expert 2019_21 preview depr_12-2021 depr_12-2021-13 From openSAP Microlearning 0 likes 87 plays 0
[ARCHIVED] New Support Channels and Real Time… duration 45 minutes 54 seconds [ARCHIVED] New Support Channels and Real Time… [ARCHIVED] New Support Channels and Real Time Support - Webinars	[ARCHIVED] New Support Channels and Real Time Support - Webinars Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. SAP Cloud for Customer and SAP Business ByDesign… executive customer feedback contacts support functional expert sap cloud for customer built-in support kba webinar knowledge base articles chat c4c incident management 2019_17 sap business bydesign technical expert enablecx-archive depr_12-2021 depr_12-2021-2 From openSAP Microlearning 1 likes 253 plays 0 openSAP Roles Administrator Technology Consultant Application Consultant Business User Business Decision Maker Developer