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Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video explains step-by-step how to…
openSAP Roles
Application Consultant
Technology Consultant
Developer
Business User LSC Product
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Beginner
|
|
You can receive push notifications for workflow rules in iOS and Android mobile devices.
openSAP Roles
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Beginner
|
|
This video shows you how you can view e-mails with their original formatting in the Sales Cloud system.
openSAP Roles
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Beginner
|
|
You can upload documents from your client device directly into a folder using drag and drop.
openSAP Roles
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Beginner
|
|
In this
video, you will learn how to drive sales by organizing calls, appointments, and
tasks using activity lists.
Please
do not hesitate to contact us at cx-enablement@sap.com if you have…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Beginner
|
|
In this video, you will learn how to disable and delete a custom query in your SAP Cloud for Customer system. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Beginner
|
|
In this video, you will learn how to use the account
duplicate check feature in SAP Cloud for Customer.
Please do not hesitate to contact us at cx-enablement@sap.com if
you have any questions or…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Beginner
|
|
In this video, you will learn how to create an activity plan that adds an upsell task to an opportunity when a particular
set of conditions in the associated routing rule are fulfilled. Please do…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Beginner
|
|
In this video, you will learn about the various options in the user profile menu such as the settings, help, and account features. Please do not hesitate to contact us at cx-enablement@sap.com if…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Beginner
|
|
This video helps you learn how to establish a hierarchical
relationship among opportunities.
Please do not hesitate to contact us at cx-enablement@sap.com if
you have any questions or want to…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Beginner
|
|
This video helps you learn the basics of posting feed updates, managing your settings, and staying connected with your network. Please do not hesitate to contact us at cx-enablement@sap.com if you…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Intermediate
|
|
This video helps you learn how to process tickets in the ticket list by giving details of features like creating ticket list filters, actions on multiple tickets, escalations, assigning tickets and…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Intermediate
|
|
This video helps you learn
how to work in the Fiori UI client with details on features like
navigation pane, app launcher, favorites, flagged and tagged items,
quick create, notifications and…
openSAP Roles
Application Consultant
Business User Experience Level
Beginner
|
|
This video shows you how to work with Service tickets. Specifically, you can learn how to respond to an incoming phone call, resolve an issue and respond to the ticket. Please do not hesitate to…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Intermediate
|
|
This video shows you how to create a KPI in a Report and embed this KPI as a widget on the home page. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want…
openSAP Roles
Application Consultant
Technology Consultant
Developer
Administrator
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Intermediate
|
|
This video
series will help you get admin level details on how to configure the SAP Sales Cloud
and SAP Service Cloud solutions. If you have
any questions or want to send us your feedback, please…
openSAP Roles
Business Decision Maker
Application Consultant
Business User LSC Product
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Beginner
|
|
Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video explains step-by-step how to…
openSAP Roles
Application Consultant
Technology Consultant
Developer
Administrator
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Intermediate
|
|
This video explains step-by-step how to set up an activity plan and create a routing rule for it.
Please do not
hesitate to contact us at cx-enablement@sap.com if you have any questions or…
openSAP Roles
Application Consultant
Technology Consultant
Developer
Administrator
Business User LSC Product
SAP Sales Cloud - starter edition | 73555000100800000192 Experience Level
Intermediate
|
|
Digital Transformation has a huge impact on business models and business processes. One of those transformational areas is how products and/or services are being delivered from a vendor to the…
openSAP Roles
Business Decision Maker
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The SAP Cloud for Customer integration with SAP Hybris Commerce 6.6 includes quote replication developments. What's new: Sales quote replication from SAP Hybris Commerce to SAP Cloud for…
openSAP Roles
Application Consultant
Technology Consultant
Developer
|