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Introduction to Features & Configurations: SAP Sales Cloud and SAP Service Cloud

This video series will help you get admin level details on how to configure the SAP Sales Cloud and SAP Service Cloud solutions. If you have any questions or want to send us your feedback, please…

From  openSAP Microlearning 6 likes 889 plays 0  

[ARCHIVED] Product Determination in Surveys - SAP Cloud for Customer

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video explains step-by-step how to…

From  openSAP Microlearning 1 likes 2,092 plays 0  

Set Up Activity Plans and Routing Rules - SAP Cloud for Customer

This video explains step-by-step how to set up an activity plan and create a routing rule for it. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or…

From  openSAP Microlearning 9 likes 4,228 plays 2