Search for tag: "support"

36 Media

Introducing Customer Services in the Base… duration 10 minutes 17 seconds Introducing Customer Services in the Base… Introducing Customer Services in the Base Commerce Module of SAP Commerce Cloud	Introducing Customer Services in the Base Commerce Module of SAP Commerce Cloud This video gives a brief introduction to the default implementation support for the Customer Services in the Base Commerce Module of SAP Commerce Cloud, which includes the API introduction to the… sap commerce cloud technical additional essentials technical expert customer support order management captions 2023_34 From SAP Microlearning 0 likes 214 plays 2 openSAP Roles Technology Consultant Administrator Business User LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
Assigning Authorizations to S-User ID for Case… duration 4 minutes 11 seconds Assigning Authorizations to S-User ID for Case… Assigning Authorizations to S-User ID for Case Creation in SAP for Me	Assigning Authorizations to S-User ID for Case Creation in SAP for Me Learn how to assign authorizations to S-user ID for case creation in SAP for Me. how-to videos customer interaction center captions sap support sap for me 2023_31 opensap_carousel From SAP Microlearning 3 likes 1,947 plays 2 openSAP Roles Business User LSC Product not SAP Product related Experience Level Beginner
[ARCHIVED] Getting the most from your Support,… duration 21 minutes 26 seconds [ARCHIVED] Getting the most from your Support,… [ARCHIVED] Getting the most from your Support, C4C/ByD edition - Webcasts	[ARCHIVED] Getting the most from your Support, C4C/ByD edition - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningGetting the most of your support with the SAP… webinar sap cloud for customer c4c customer partner support cic user management incident management sap launchpad expert chat built-in support webcast opensap-archive From openSAP Microlearning 0 likes 110 plays 0 openSAP Roles Application Consultant Technology Consultant Developer Administrator Business User LSC Product SAP Business ByDesign \| 01200615320800000691 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
How to Place an Order for a Calling Customer -… duration 1 minute 47 seconds How to Place an Order for a Calling Customer -… How to Place an Order for a Calling Customer - SAP Commerce Cloud	How to Place an Order for a Calling Customer - SAP Commerce Cloud This video shows you how to place order on behalf of a customer using the Assisted Service Module. sap commerce cloud how-to end user 1905 customer support order asm assisted service module 2020_12 release 2005 orders From openSAP Microlearning 1 likes 2,524 plays 2 openSAP Roles Application Consultant LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
How to Create a New Customer via ASM - SAP… duration 1 minute 30 seconds How to Create a New Customer via ASM - SAP… How to Create a New Customer via ASM - SAP Commerce Cloud	How to Create a New Customer via ASM - SAP Commerce Cloud This video shows you how to create a new customer using the Assisted Service Module. sap commerce cloud how-to end user 1905 customer support asm assisted service module 2020_12 release 2005 orders From openSAP Microlearning 0 likes 2,477 plays 0 openSAP Roles Application Consultant LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
How to Create a New Customer in Backoffice… duration 1 minute 42 seconds How to Create a New Customer in Backoffice… How to Create a New Customer in Backoffice Customer Support Cockpit - SAP Commerce Cloud	How to Create a New Customer in Backoffice Customer Support Cockpit - SAP Commerce Cloud This video shows you how to create a new customer and set their password in the Backoffice Customer Support Cockpit. sap commerce cloud how-to end user 1905 customer support 2020_12 release 2005 orders From openSAP Microlearning 0 likes 1,668 plays 0 openSAP Roles Application Consultant LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Beginner
SAP CX Guidance Offering: How to Engage with… duration 17 minutes 17 seconds SAP CX Guidance Offering: How to Engage with… SAP CX Guidance Offering: How to Engage with Support	SAP CX Guidance Offering: How to Engage with Support Improve your Customer Experience with SAP C/4HANA and ensure a proper adoption with our Customer Onboarding and Project Guidance. In this video we show you how to engage with SAP Support… sap c4hana sap commerce cloud sap marketing cloud sap sales cloud sap service cloud sap customer data cloud cdc c4c sap cloud for customer guidance offering onboarding product support 2020_07 captions depr_12-2021 depr_12-2021-4 From openSAP Microlearning 0 likes 87 plays 0
[ARCHIVED] SAP Expert Chat and Schedule an Expert… duration 37 minutes 27 seconds [ARCHIVED] SAP Expert Chat and Schedule an Expert… [ARCHIVED] SAP Expert Chat and Schedule an Expert in ByD/C4C 1911 Release - Webinars	[ARCHIVED] SAP Expert Chat and Schedule an Expert in ByD/C4C 1911 Release - Webinars functional expert webinar service sap cloud for customer built-in support support c4c sales fiori launchpad what's new sap business bydesign demo 1911 expert chat technical expert key user 2019_49 sap sales cloud sap service cloud opensap-archive depr_12-2021-17 depr_12-2021 From openSAP Microlearning 1 likes 311 plays 0 openSAP Roles Application Consultant Technology Consultant Developer Administrator
[ARCHIVED] Ticket Overview and Configuration in… duration 47 minutes 39 seconds [ARCHIVED] Ticket Overview and Configuration in… [ARCHIVED] Ticket Overview and Configuration in SAP Service Cloud - Webinars	[ARCHIVED] Ticket Overview and Configuration in SAP Service Cloud - Webinars sap service cloud ticket webinar 2019_39 functional expert end user customer service configuration overview support opensap-archive depr_12-2021-17 depr_12-2021 From openSAP Microlearning 4 likes 303 plays 0 openSAP Roles Application Consultant Administrator Business User
Managing Multiple Content Catalogs with SmartEdit… duration 3 minutes 2 seconds Managing Multiple Content Catalogs with SmartEdit… Managing Multiple Content Catalogs with SmartEdit - SAP Commerce Cloud	Managing Multiple Content Catalogs with SmartEdit - SAP Commerce Cloud Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This video provides an overview of… functional expert 2019_36 sap commerce cloud multi-country site support features configurations 1905 smartedit overview homeschooling_playlist_expert homeschooling_playlist release 2005 wcms undo-archive From openSAP Microlearning 2 likes 2,554 plays 0 openSAP Roles Application Consultant
Improving your Customer Service with Backoffice… duration 2 minutes 10 seconds Improving your Customer Service with Backoffice… Improving your Customer Service with Backoffice Customer Support - SAP Commerce Cloud	Improving your Customer Service with Backoffice Customer Support - SAP Commerce Cloud In this video, we will show you some of the essential customer support actions, you can perform in the Backoffice Customer Support Cockpit of SAP Commerce Cloud. functional expert 2019_35 backoffice customer support cockpit sap commerce cloud customer support features configurations overview orders backofficeadministration 1905 From openSAP Microlearning 0 likes 1,515 plays 0 openSAP Roles Application Consultant LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
Improving the User Experience with the ASM - SAP… duration 3 minutes 17 seconds Improving the User Experience with the ASM - SAP… Improving the User Experience with the ASM - SAP Commerce Cloud	Improving the User Experience with the ASM - SAP Commerce Cloud Wondering how to improve the User Experience on your online shop? This video gives you an overview of the Assisted Service Mode, a Bakoffice-agnostic overlay that allows you to assist your customers… functional expert 2019_34 sap commerce cloud customer support features configurations end user asm orders 1905 From openSAP Microlearning 0 likes 2,428 plays 0 openSAP Roles Business User LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
Search Indexing Support - SAP Commerce Cloud duration 2 minutes 46 seconds Search Indexing Support - SAP Commerce Cloud Search Indexing Support - SAP Commerce Cloud	Search Indexing Support - SAP Commerce Cloud In this video, you will learn how Spartacus supports search indexing, despite being a SPA (Single-Page Application) Additional support and information channels:Github repo for issues. For more… search functional expert spartacus sap commerce cloud support javascript indexing 2019_24 storefront frontend 1905 From openSAP Microlearning 3 likes 1,089 plays 0 openSAP Roles Application Consultant LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
Backoffice Perspectives - SAP Commerce Cloud duration 3 minutes 59 seconds Backoffice Perspectives - SAP Commerce Cloud Backoffice Perspectives - SAP Commerce Cloud	Backoffice Perspectives - SAP Commerce Cloud This video gives you an overview of the backoffice perspectives in SAP Commerce Cloud including administration, search, customer support and order fulfillment. order fulfillment 2019_22 sap commerce cloud executive administration sap hybris commerce adaptive search quick guide customer support captions 1905 backoffice homeschooling_playlist homeschooling_playlist_trend release 2005 orders undo-archive From openSAP Microlearning 12 likes 15,463 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
PREVIEW - API Strategy for SAP Cloud for Customer… duration 2 minutes 1 second PREVIEW - API Strategy for SAP Cloud for Customer… PREVIEW - API Strategy for SAP Cloud for Customer - Webinars	PREVIEW - API Strategy for SAP Cloud for Customer - Webinars Back in 1808, we introduced SAP Cloud for Customer OData API v2. With that we also announced the deprecation of OData API v1 and the standard synchronous-SOAP (A2X) APIs. This session will help our… sap hybris cloud for customer c4c faq webinar odata api sap cloud for customer web services executive strategy api key user cloud support functional expert technical expert resources developer 2019_21 preview depr_12-2021 depr_12-2021-4 From openSAP Microlearning 0 likes 192 plays 0
PREVIEW - New Support Channels and Real Time… duration 2 minutes 48 seconds PREVIEW - New Support Channels and Real Time… PREVIEW - New Support Channels and Real Time Support - Webinars	PREVIEW - New Support Channels and Real Time Support - Webinars SAP Cloud for Customer and SAP Business ByDesign customers have been migrated to our SAP One support infrastructure - what does it mean for end users and key users, how does it change the way support… executive customer feedback contacts support functional expert sap cloud for customer built-in support kba webinar knowledge base articles chat c4c incident management sap business bydesign technical expert 2019_21 preview depr_12-2021 depr_12-2021-13 From openSAP Microlearning 0 likes 87 plays 0
[ARCHIVED] New Support Channels and Real Time… duration 45 minutes 54 seconds [ARCHIVED] New Support Channels and Real Time… [ARCHIVED] New Support Channels and Real Time Support - Webinars	[ARCHIVED] New Support Channels and Real Time Support - Webinars Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. SAP Cloud for Customer and SAP Business ByDesign… executive customer feedback contacts support functional expert sap cloud for customer built-in support kba webinar knowledge base articles chat c4c incident management 2019_17 sap business bydesign technical expert enablecx-archive depr_12-2021 depr_12-2021-2 From openSAP Microlearning 1 likes 253 plays 0 openSAP Roles Administrator Technology Consultant Application Consultant Business User Business Decision Maker Developer
[ARCHIVED] API Strategy for SAP Cloud for… duration 24 minutes 15 seconds [ARCHIVED] API Strategy for SAP Cloud for… [ARCHIVED] API Strategy for SAP Cloud for Customer - Webinars	[ARCHIVED] API Strategy for SAP Cloud for Customer - Webinars sap hybris cloud for customer 2019_17 webinar sap cloud for customer technical expert c4c cloud support executive functional expert key user api developer strategy odata api web services faq resources opensap-archive depr_12-2021-18 depr_12-2021 From openSAP Microlearning 0 likes 309 plays 0 openSAP Roles Project Manager Technology Consultant Developer Administrator
[ARCHIVED] Customer Support Ticket - SAP Commerce… duration 1 minute 56 seconds [ARCHIVED] Customer Support Ticket - SAP Commerce… [ARCHIVED] Customer Support Ticket - SAP Commerce Cloud	[ARCHIVED] Customer Support Ticket - SAP Commerce Cloud Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. Presenting telco & media accelerator customer… commerce 2019_02 1810 customer support sap commerce cloud technical expert functional expert enablecx-archive industryaccelerators depr_12-2021 depr_12-2021-8 From openSAP Microlearning 0 likes 74 plays 0 openSAP Roles Application Consultant Technology Consultant Developer
PREVIEW! Overview on Mobile Apps and Offline Mode… duration 41 seconds PREVIEW! Overview on Mobile Apps and Offline Mode… PREVIEW! Overview on Mobile Apps and Offline Mode in SAP Cloud for Customer - Webinars	PREVIEW! Overview on Mobile Apps and Offline Mode in SAP Cloud for Customer - Webinars This session provides an overview on Mobile Apps and the Supported Environments (Features, Work Centers), as well as layout and adaptations for the apps. Another part will cover offline setting,… 2018_50 sap cloud for customer demo offline webinar environment mobile work center key user c4c preview end user support technical expert depr_12-2021 depr_12-2021-9 From openSAP Microlearning 0 likes 35 plays 0