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In this video, you will learn about the different elements of service tickets and how they are used together by the service agents to perform their daily tasks,
openSAP Roles
Application Consultant
Technology Consultant
Administrator
Business User LSC Product
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Intermediate
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In SAP Service Cloud (C4C), you can use Service Levels to ensure that your organisation delivers adequate service, on time, to all your customers. You can define service levels for your organisation…
openSAP Roles
Project Manager
Application Consultant
Business User LSC Product
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Beginner
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in this video, you will learn step by step how to submit an incident for SAP Commerce Cloud. The video also includes how to search for existing solutions for previously raised issues.
openSAP Roles
Application Consultant
Business User LSC Product
SAP Commerce Cloud | 73555000100800001224 Experience Level
Beginner
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SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, you will see a demo…
openSAP Roles
Business Decision Maker
Application Consultant
Technology Consultant
Developer LSC Product
SAP Customer Engagement Center | 73555000100800001322
SAP Field Service Management | 73554900100800002022 Experience Level
Intermediate
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SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you details of…
openSAP Roles
Technology Consultant
Developer
|
|
SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you details of…
openSAP Roles
Application Consultant
Technology Consultant
Developer LSC Product
SAP Customer Engagement Center | 73555000100800001322
SAP Field Service Management | 73554900100800002022 Experience Level
Intermediate
|
|
In this video, we give you an overview of how to integrate Master Data process flow between SAP Service Cloud and SAP Field Service Management.
openSAP Roles
Application Consultant
Technology Consultant
Developer
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Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningSAP Service Cloud enables end-to-end…
openSAP Roles
Business Decision Maker
Application Consultant
Technology Consultant
Developer
Business User LSC Product
SAP Customer Engagement Center | 73555000100800001322
SAP Field Service Management | 73554900100800002022 Experience Level
Beginner
|