Search for tag: "customer interaction center"

Downloading Software in SAP for Me

Learn how to download software in SAP for Me

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Creating a Service Request in SAP for Me

Learn how to submit a service request in SAP for Me

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Using a Service Request Application in SAP for Me

Learn how to use the service request application in SAP for Me. Find out how to access the application, create and view service requests, and export the list. Watch this tutorial video now!

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Adding and Removing Email Domain in SAP for Me

Learn how to manage email domains in SAP for Me. This video - for super or cloud administrators - provides step-by-step instructions on adding and removing email domains, as well as checking for…

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Assigning Authorizations to S-User ID for Case Creation in SAP for Me

Learn how to assign authorizations to S-user ID for case creation in SAP for Me.

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Getting Notifications on Your Cases in SAP for Me

Learn how to get notified when your support cases are updated in SAP for Me. Follow these steps to set up notifications and stay up to date with your case progress.

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CIC Support Webcasts

Learn more about our support webcasts, where to register for upcoming sessions or watch a replay on demand. Visit the SAP Support Webcast page at https://webinars.sap.com/sap-support/ .

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How to Create a SAP Universal ID

This video outlines the steps involved in creating a SAP Universal ID. Go to https://account.sap.com/core/create/landing and follow the instructions as shown in this video.

From  openSAP Microlearning 1 likes 859 plays 0  

Introduction to Incident Management - Customer Interaction Center

The purpose of this video is to help to improve the quality of incidents being created and generally enhance your support experience with SAP.In this video we outline the following: Support…

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