Search for tag: "incident management"

Introduction to Incident Management - Customer Interaction Center

The purpose of this video is to help to improve the quality of incidents being created and generally enhance your support experience with SAP.In this video we outline the following: Support…

From  openSAP Microlearning 0 likes 421 plays 0  

[ARCHIVED] Getting the most from your Support, C4C/ByD edition - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningGetting the most of your support with the SAP…

From  openSAP Microlearning 0 likes 110 plays 0  

How to Submit an Incident - SAP Commerce Cloud

in this video, you will learn step by step how to submit an incident for SAP Commerce Cloud. The video also includes how to search for existing solutions for previously raised issues.

From  openSAP Microlearning 1 likes 4,329 plays 0