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In this video, you will learn about the different elements of service tickets and how they are used together by the service agents to perform their daily tasks,
openSAP Roles
Application Consultant
Technology Consultant
Administrator
Business User LSC Product
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Intermediate
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openSAP Roles
Business Decision Maker
Application Consultant
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openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Business User
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During this session you will learn about the available solutions and the roadmap for the intelligent service cloud, including but not limited to: How to position the intelligent service cloud through…
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Please note: this video is
outdated and has been archived. In order to browse up-to-date content, please
go back to the main page of enable.cx. During this session you will learn about the…
openSAP Roles
Administrator
Technology Consultant
Developer
Application Consultant
Business User
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This video explains step-by-step how to set up your SAP Cloud for Customer system to work with your support E-mail channels. Please do not hesitate to contact us at cx-enablement@sap.com if you…
openSAP Roles
Application Consultant
Technology Consultant
Developer
Administrator
Business User
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