Search for tag: "service ticket"

How to Work with Service Ticket Elements - SAP Service Cloud

In this video, you will learn about the different elements of service tickets and how they are used together by the service agents to perform their daily tasks,

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[ARCHIVED] Service Ticket and Solution Intelligence Using Machine Learning - SAP Service Cloud

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[ARCHIVED] SAP Marketing Cloud 1911 | Use Service Tickets for Marketing

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PREVIEW - Enablement for the C/4HANA Intelligent Service Cloud - Webinars

During this session you will learn about the available solutions and the roadmap for the intelligent service cloud, including but not limited to: How to position the intelligent service cloud through…

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[ARCHIVED] Enablement for the C/4HANA Intelligent Service Cloud - Webinars

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. During this session you will learn about the…

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How to Set Up E-Mail Channels - SAP Cloud for Customer

This video explains step-by-step how to set up your SAP Cloud for Customer system to work with your support E-mail channels. Please do not hesitate to contact us at cx-enablement@sap.com if you…

From  openSAP Microlearning 0 likes 882 plays 0