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From SAP Microlearning
In this video, you will learn about SAP Customer Identity. We’ll start with a simple explanation of Customer Identity and then highlight some of its key… -
From SAP Microlearning
In this video on Dataflows, previously known as IdentitySync, you will learn what Dataflows are and the components of a Dataflow. This is followed by a demo where… -
From SAP Microlearning
In this video, you’ll get an overview of Account Takeover Protection that will be configured in the SAP Customer Data Cloud Console. If you would like more… -
From SAP Microlearning
In this video on SAP Customer Data Platform API Integration via Server Applications, we will configure a server application and send API calls to ingest customer data… -
From SAP Microlearning
In this video, we will configure an SAP Service Cloud Version 1 Application for Customer Data Activation. If you have not already completed the SAP Service Cloud… -
From SAP Microlearning
In this video, you will get an overview of the bi-directional integration of the SAP Customer Data Platform with SAP Service Cloud Version 1. Afterward, you'll… -
From SAP Microlearning
In this video, you'll learn about Site Settings. Site Settings are the first set of configurations required to implement Customer Identity projects. You will learn… -
From SAP Microlearning
Learn how to integrate SAP Customer Data Cloud with SAP Emarsys Customer Engagement using the real-time connector. Synchronize customer data, manage consents, and… -
From SAP Microlearning
In this video, you will learn how to monitor your data ingestions and fix any errors that might occur with the SAP Customer Data Platform Monitoring Dashboards. You… -
In this video, you will learn how SAP Customer Data Platform can bring customer context to SAP S/4 HANA business processes. You can view the documentation on the SAP…
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In this video, we will go over several debugging tools you can use with SAP Customer Data Cloud. We'll cover the Fiddler Web Debugger, the Charles Webb Debugger,…
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In this video, we’re going to create a new audience and demonstrate how it can be used to present business relevant information. You can view the documentation on…
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In this video, we’ll create a new action for the destination application in the Actions feature of the SAP Customer Data Platform. You can view the documentation…
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In this video, we’ll show you how to create a “Book Readers” segment based on the total number of BookView Activity Indicators. Before we define a…
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In this video, we’ll take a tour to get familiar with the layout of the Customer Data Platform console and its functionalities. You can view the documentation on…
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In this video, we are going to ingest Customer Data by setting up an Event in the SAP Customer Data Platform. You can view the documentation on the SAP Help Portal…
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In this video, we’ll walk you through the matching and merge rules feature of SAP CDP. We’re going to create a new matching rule and an attribute merge…
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In this video, we’re going to organize a CX Flow into a Milestone inside a new CX Journey. You can view the documentation on the SAP Help Portal for more…
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In this video, we’ll walk you through the customer schema features of the SAP Customer Data Platform. First, we’ll add new attributes to the Profile…
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In this video, we’ll walk you through the processing purpose feature of SAP Customer Data Cloud. We’re going to add a new processing purpose and then check…