Welcome to the Customer Interaction Center (CIC) page. At CIC, we are available 24/7 to interact with our customers every day via Chat, Email and Phone. We are a central point of contact for non-technical queries such as SAP ONE Support Launchpad, SAP Support Portal, User and Incident Management and many more. Access the Business End User Channel for a selection of playlists or choose the Video Library tab to access all videos that are relevant for CIC.
Click here to check out our webcast schedule and register for the upcoming topics of your choice.
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From SAP Microlearning
Learn how to use the service request application in SAP for Me. Find out how to access the application, create and view service requests, and export the list. Watch this… -
From SAP Microlearning
Learn how to manage email domains in SAP for Me. This video - for super or cloud administrators - provides step-by-step instructions on adding and removing email… -
From SAP Microlearning
Learn how to assign authorizations to S-user ID for case creation in SAP for Me. -
From SAP Microlearning
Learn how to get notified when your support cases are updated in SAP for Me. Follow these steps to set up notifications and stay up to date with your case progress. -
From SAP Microlearning
Learn more about our support webcasts, where to register for upcoming sessions or watch a replay on demand. Visit the SAP Support Webcast page at…