Learn how SAP Customer Data Cloud solutions include features for trust, security, and compliance in the cloud. Experts are responsible for the configuration, implementation or ongoing support of SAP Customer Data Cloud. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Customer Data Cloud and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Customer Data Cloud.
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From SAP Microlearning
In this video we’ll discuss site groups and single sign-on options for SAP Customer Data Cloud. We’ll also cover Global access and single sign-on,… -
From SAP Microlearning
In this video, you’ll learn about the Groups terminology and its features. You’ll get an overview of everyday use cases. Then, you’ll see a demo on… -
From SAP Microlearning
This video provides an introduction to the SAP Customer Data Cloud Solution and how it allows you to offer seamless engagements, build trust, and deliver personalized… -
From SAP Microlearning
This video provides an overview on the Reports section in SAP Customer Data Cloud. It will include User Identities, the Identity Query tool, and Customer Insights… -
From SAP Microlearning
This video provides an introduction to Lite Registration, including its main features and use cases. It also includes a step-by-step demonstration of creating a Lite… -
From SAP Microlearning
In this video, you will learn about SAP Customer Identity. We’ll start with a simple explanation of Customer Identity and then highlight some of its key… -
From SAP Microlearning
In this video on Dataflows, previously known as IdentitySync, you will learn what Dataflows are and the components of a Dataflow. This is followed by a demo where… -
From SAP Microlearning
In this video, you’ll get an overview of Account Takeover Protection that will be configured in the SAP Customer Data Cloud Console. If you would like more… -
From SAP Microlearning
In this video, you'll learn about Site Settings. Site Settings are the first set of configurations required to implement Customer Identity projects. You will learn… -
From SAP Microlearning
Learn how to integrate SAP Customer Data Cloud with SAP Emarsys Customer Engagement using the real-time connector. Synchronize customer data, manage consents, and… -
In this video, we will go over several debugging tools you can use with SAP Customer Data Cloud. We'll cover the Fiddler Web Debugger, the Charles Webb Debugger,…
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In this demo video, we’ll show you how to use markup extensions to build a simple screen-set from scratch and use it in the application. You can view the…
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In this video, we’ll go over what markup extensions are and how they differ from using screen-sets via the U.I. Builder. Then, we’ll use Markup Extensions on…
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In this video, we'll explain how to use social network apps in SAP Customer Data Cloud and why they are needed. We’ll also identify best practices when…
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In this video we'll explore the different methods of implementing SAP Customer Identity and the benefits of each of these methods. There are three main ways of…
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In this video, you’ll learn how to use the Identity Access tool in the SAP Customer Data Cloud console to search for user profiles and as well as perform admin…
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In this video, we'll review the Site Settings for your API Keys. Before beginning to work on your CIAM deployment, you'll need to review and configure these…
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In this Microlearning video, you will learn how to implement Risk-Based Authentication, or RBA, Global Rules and Account Rule-Sets in the SAP Customer Data Cloud…
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In this video, you’ll get an overview of Risk-Based Authentication and how it can be used to heighten the security of your application.
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In this microlearning video, we’ll focus on user data collection within SAP Customer Data Cloud. We will share best practices on what data to collect in…