SAP Customer Data Cloud
Learn how SAP Customer Data Cloud solutions include features for trust, security, and compliance in the cloud. Experts are responsible for the configuration, implementation or ongoing support of SAP Customer Data Cloud. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Customer Data Cloud and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Customer Data Cloud.
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In this video, we’ll describe to you Lite Registration, its features, and common use cases for applying Lite Registration using SAP Customer Data Cloud. You can…
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In this video, you’ll learn how to use the Identity Access tool in the SAP Customer Data Cloud console to search for user profiles and as well as perform admin…
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In this video, we'll review the Site Settings for your API Keys. Before beginning to work on your CIAM deployment, you'll need to review and configure these…
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In this Microlearning video, you will learn how to implement Risk-Based Authentication, or RBA, Global Rules and Account Rule-Sets in the SAP Customer Data Cloud…
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In this video, you’ll get an overview of Risk-Based Authentication and how it can be used to heighten the security of your application.
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In this microlearning video, we’ll focus on user data collection within SAP Customer Data Cloud. We will share best practices on what data to collect in Customer…
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In this video, you'll view the changes and updates made to the look and feel of the SAP Customer Data Cloud Console.
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In this video, you'll take a guided console tour in order to familiarize yourself with our platform. Our instructor also reviews key terms you should know before…
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This video covers an integration scenario to capture Qualtrics Survey in SAP Customer Data Platform. It explains the configuration steps in SAP CDP and Qualtrics. …
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In this video we'll take a quick look at the way of getting data out of the SAP Customer Data Platform, which is Destinations.
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This video discusses a business use case that benefits by integrating Qualtrics CX to SAP ECPM and the configuration steps involved to enable this integration. …
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This video will introduce integration options available for SAP Customer Data. It will also cover which integration option is applicable for what type of use cases.…
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In this video, learn all about Profile Management (IDS). Profile Management is a cloud-hosted database that consolidates user data acquired from various sources –…
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In this video, we will demonstrate how to implement Native Screen-Sets.
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In this video, you will see the features offered by Mobile Native Screen-Sets or NSS.
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In this video, you'll learn how to implement SAP ECPM without SAP CIAM for B2C. ECPM stands for Enterprise Consent and Preference Management.
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In this video, you will see how to configure Webhooks in SAP Customer Identity and Access Management for B2B, or CIAM for B2B.
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In this video, we will introduce you to Native Mobile Screen-Sets. Native mobile screen-sets provide the ability to have a fast time-to-market, which can be centrally…
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In this video, you will learn about implementing SAP Enterprise Consent and Preference Management or ECPM.
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In this quick guide video, we will introduce SAP Customer Data Cloud’s Enterprise Consent and Preference Management Solution, or ECPM. If you're looking for…