The SAP Customer Data Platform helps businesses better serve their customers by connecting many types of customer data, so as to deliver omni-channel experiences. The SAP Customer Data Platform connects customer data from a multitude of sources and organizes and presents the data so that it is easier to understand what the customer is doing, when the customer is doing it, and if applicable, why the customer behaves in a certain way. The SAP Customer Data Platform provides the tools to deliver an improved customer experience, while maintaining the customer’s rights to data privacy. Experts are responsible for the configuration, implementation or ongoing support of SAP Customer Data Platform. Examples: Administrators, Consultants, Architects, & Developers. Access the Experts Channel for a selection of playlists or choose the Video Library tab to access all videos that are relevant for SAP Customer Data Platform.
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From SAP Microlearning
0 likes 90 playsLearn how to set up an SAP Customer Data Cloud CIAM connector in this video. Discover the step-by-step process of connecting to an S3 bucket, setting up connectors, and… -
From SAP Microlearning
3 likes 461 playsIn this video, we will introduce the SAP Customer Data Platform. This next generation CDP is the newest product of our Customer Data Management Solutions that allows you… -
From SAP Microlearning
1 likes 475 playsIn this demo, we show you a practical use case to demonstrate the features and functionalities of SAP Customer Data Platform, as well as take you inside the… -
From SAP Microlearning
1 likes 126 playsIn this video you will learn the sequence of steps to configure the different sections of the overall setup for SAP Customer Data Platform. This video gives you a… -
From SAP Microlearning
2 likes 547 playsLearn how SAP Customer Data Platform‘s product catalog can help you to better evaluate how your customers are engaging with your brand and its products, and to… -
From SAP Microlearning
0 likes 107 playsIn this video on SAP Customer Data Platform API Integration via Server Applications, we will configure a server application and send API calls to ingest customer data… -
From SAP Microlearning
0 likes 119 playsIn this video, we will configure an SAP Service Cloud Version 1 Application for Customer Data Activation. If you have not already completed the SAP Service Cloud… -
From SAP Microlearning
0 likes 126 playsIn this video, you will get an overview of the bi-directional integration of the SAP Customer Data Platform with SAP Service Cloud Version 1. Afterward, you'll… -
From SAP Microlearning
0 likes 235 playsIn this video, you will learn how to monitor your data ingestions and fix any errors that might occur with the SAP Customer Data Platform Monitoring Dashboards. You… -
From SAP Microlearning
1 likes 230 playsIn this video, you will learn how SAP Customer Data Platform can bring customer context to SAP S/4 HANA business processes. You can view the documentation on the SAP… -
From SAP Microlearning
0 likes 400 playsIn this video, we’re going to create a new audience and demonstrate how it can be used to present business relevant information. You can view the documentation on… -
From SAP Microlearning
0 likes 289 playsIn this video, we’ll create a new action for the destination application in the Actions feature of the SAP Customer Data Platform. You can view the documentation… -
From SAP Microlearning
0 likes 427 playsIn this video, we’ll show you how to create a “Book Readers” segment based on the total number of BookView Activity Indicators. Before we define a… -
From SAP Microlearning
0 likes 367 playsIn this video, we’ll take a tour to get familiar with the layout of the Customer Data Platform console and its functionalities. You can view the documentation on… -
From SAP Microlearning
0 likes 548 playsIn this video, we are going to ingest Customer Data by setting up an Event in the SAP Customer Data Platform. You can view the documentation on the SAP Help Portal… -
From SAP Microlearning
0 likes 326 playsIn this video, we’ll walk you through the matching and merge rules feature of SAP CDP. We’re going to create a new matching rule and an attribute merge… -
From SAP Microlearning
0 likes 350 playsIn this video, we’re going to organize a CX Flow into a Milestone inside a new CX Journey. You can view the documentation on the SAP Help Portal for more… -
From SAP Microlearning
0 likes 695 playsIn this video, we’ll walk you through the customer schema features of the SAP Customer Data Platform. First, we’ll add new attributes to the Profile Entity… -
From SAP Microlearning
0 likes 479 playsIn this video, we’ll walk you through the processing purpose feature of SAP Customer Data Cloud. We’re going to add a new processing purpose and then check… -
From SAP Microlearning
0 likes 544 playsIn this video, we’ll walk you through the activity indicator features of SAP CDP. We’re going to create two new Activity Indicators and then see how they…