SAP Emarsys Customer Engagement
SAP Emarsys Customer Engagement is an omnichannel customer engagement solution built to accelerate business outcomes. Experts are responsible for the configuration, implementation or ongoing support of SAP Emarsys Customer Engagement. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Emarsys Customer Engagement and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Emarsys Customer Engagement.
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From Cheryl Melville
In this video, we explain how to connect your Magento shop to your Emarsys account and how to activate the synchronization of the data you need. -
In this video, we introduce our Mobile Engage product and its Push function. You will learn about how to drive engagement through mobile apps by setting up and…
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This video describes the basics of the Emarsys Scripting Language also known as ESL. Emarsys Scripting Language allows the user to create dynamic content in campaign…
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This video describes how SAP Emarsys can be integrated with SAP Commerce cloud.
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In this video, you'll learn about Personalization and combining different types of Segments.
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In this video, we explain different ways of importing data into Emarsys, Data Management and Data Export.
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This video demonstrates the main features of automation center such as creating Automation Center Programs, Interactions programs, Reporting of Automation Center and…
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This video shows how to use Web Channel, a powerful tool to display personalized content on your website by using Emarsys database's real-time session data and…
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In the first video, we explained the widgets of the main dashboard. In this second Dashboard and Management video, you will learn about various account management…
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In this first video, we explain the widgets of the main dashboard. In the second Dashboard and Management video, you will learn about various account management…
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In this video we explain how to use the different email reporting screens that are available per email sent.
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In this video, you'll learn about the advanced features of the VCE.
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In this video, we explain the Mobile In-App solution.
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In this video Mobile Engage Inbox campaigns are explained.
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In this video, you will learn how to create email campaigns in the Emarsys Platform using the Block-Based Editor, also knows as Visual Content Editor (VCE).
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This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used…
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In this video you will learn about managing your SMS and MMS campaigns.
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In this video we explain the Web Push solution including content creation, testing and scheduling.
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In this video, you’ll learn more about CRM Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.
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In this video, we explain the requirements of Smart Insight to set up the self-service onboarding process.