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From SAP Microlearning
In this video, you'll learn about key account management features in Emarsys, including managing custom fields, configuring External Events, and using the Event… -
From SAP Microlearning
In this video, you’ll learn how to customize the Emarsys Home page. We cover navigating the Home page, switching between accounts, using the shell bar menu for… -
From SAP Microlearning
In this video, we explain how to connect your Magento shop to your Emarsys account and how to activate the synchronization of the data you need. -
From SAP Microlearning
This video introduces Mobile Engage Push Notifications, explaining how to drive customer engagement through push messages to your app subscribers. It covers creating a… -
From SAP Microlearning
This video demonstrates how to create and automate a Mobile Engage Inbox campaign, highlighting the benefits of inbox messages such as their persistence and higher… -
From SAP Microlearning
In this video, we introduce our Mobile Engage product and its Push function. You will learn about how to drive engagement through mobile apps by setting up and… -
From SAP Microlearning
This video discusses the predict web recommendation engine, which analyzes the online behavior of your customer base and serves personalized product recommendations. -
From SAP Microlearning
This video introduces Predict, Emarsys's machine learning-powered recommendation engine that personalizes product suggestions for customers via email and web… -
From SAP Microlearning
This video provides a step-by-step guide on integrating SAP Commerce Cloud with the Emarsys platform using the Emarsys for SAP Commerce Cloud plugin. It covers essential… -
From SAP Microlearning
In this session, we explored the tracking of Contact Registrations and Email Analytics using a post-purchase upsell campaign. We examined the Registrations page for new… -
From SAP Microlearning
This video introduces Emarsys’s Automation solutions, Automation Center and Interactions, which help create omnichannel customer journeys using multiple nodes to… -
From SAP Microlearning
In this video, we'll guide you through setting up Smart Insight using our new self-service tool. You'll learn how to configure the necessary settings for… -
From SAP Microlearning
Learn how to effectively utilize web push notifications to engage customers across desktop and mobile browsers, increasing conversions and enhancing the customer… -
From SAP Microlearning
Learn how to utilize SAP Emarsys SMS and MMS channels to reach your customers effectively, create personalized campaigns, and optimize engagement. Explore SMS vendor… -
From SAP Microlearning
In this video we introduce the Real-Time Connector for SAP Customer Data Platform integration for SAP Emarsys Customer Engagement. -
From SAP Microlearning
In this video, we explain how to connect your Shopify store to your SAP Emarsys account and demonstrate the data flow using a Shopify event-based automation. -
From SAP Microlearning
In this video, you’ll learn more about Digital Ads based on the use case of engagement with customers who unsubscribed from emails on social channels. -
From SAP Microlearning
In this video, you learn more about the Webhook node presets and how to configure it in Automation Programs. -
From SAP Microlearning
In this video, we discuss how to create and manage forms in SAP Emarsys Customer Engagement. -
From SAP Microlearning
This video provides an overview of the SAP Emarsys Customer Engagement implementation key steps and topics you have to consider before the implementation starts.
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SAP Emarsys Customer Engagement
SAP Emarsys Customer Engagement is an omnichannel customer engagement solution built to accelerate business outcomes. Experts are responsible for the configuration, implementation or ongoing support of SAP Emarsys Customer Engagement. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Emarsys Customer Engagement and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Emarsys Customer Engagement.