SAP Emarsys Customer Engagement
SAP Emarsys Customer Engagement is an omnichannel customer engagement solution built to accelerate business outcomes. Experts are responsible for the configuration, implementation or ongoing support of SAP Emarsys Customer Engagement. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Emarsys Customer Engagement and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Emarsys Customer Engagement.
-
This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used to…
-
In this video, we explain the Mobile In-App solution.
-
In this video, we explain the Triggered Email solution and the basics of the HTML Editor.
-
In this video we'll discuss you can gain insights on various analytical data points using the Dashboard.
-
This video describes the basics of the Emarsys Scripting Language also known as ESL. Emarsys Scripting Language allows the user to create dynamic content in campaign…
-
In this video, we discuss how to create forms in SAP Emarsys.
-
In this video we introduce the Real-Time Connector for SAP Customer Data Cloud integration with SAP Emarsys Customer Engagement. With the Real-Time CDC Emarsys…
-
In this video Mobile Engage Inbox campaigns are explained.
-
In this, video you'll learn about the features and functions of smart insight and how it relates to SAP Emarsys.
-
In this, video you'll learn about the features and functions of smart insight and how it relates to SAP Emarsys.
-
In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.
-
In this video, we explain how Smart Insight increases the Customer Lifetime Value
-
This video introduces the Email Analysis and New Contact Registration Report pages of the SAP Emarsys Customer Engagement Platform.
-
This video demonstrates the main features of automation center such as creating Automation Center Programs, Interactions programs, Reporting of Automation Center and…
-
In this video, we explain different ways of importing data into Emarsys, Data Management and Data Export.
-
In this video, you’ll learn more about CRM Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.
-
This video discusses the predict web recommendation engine, which analyzes the online behavior of your customer base and serves personalized product recommendations.
-
In this video, you'll get an overview of how you can manage your deliverability using the Emarsys Platform. You'll learn how to manage sender reputation and…
-
In this video we explain the basic terminology of the integrated Emarsys Loyalty solution so you'll get a better understanding of what are the Loyalty Wallet,…
-
Welcome! In this short video we will explain what Relational Data is and how it allows you to realize the 
value of your data.