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SAP Emarsys Customer Engagement
SAP Emarsys Customer Engagement is an omnichannel customer engagement solution built to accelerate business outcomes. Experts are responsible for the configuration, implementation or ongoing support of SAP Emarsys Customer Engagement. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Emarsys Customer Engagement and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Emarsys Customer Engagement.
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  • 34 Media
  • Channels
  • Thumbnail for entry Magento Plug-in - SAP Emarsys Customer Engagement

    05:24

    Magento Plug-in - SAP Emarsys Customer Engagement

    Magento Plug-in - SAP Emarsys Customer Engagement

    From Cheryl Melville

    0   0 likes  | 8    8 plays  | 0  
    In this video, we explain how to connect your Magento shop to your Emarsys account and how to activate the synchronization of the data you need.
  • Thumbnail for entry Mobile Engage: Push - SAP Emarsys Customer Engagement

    06:12

    Mobile Engage: Push - SAP Emarsys Customer…

    Mobile Engage: Push - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 14    14 plays  | 0  
    In this video, we introduce our Mobile Engage product and its Push function. You will learn about how to drive engagement through mobile apps by setting up and…
  • Thumbnail for entry Emarsys Scripting Language (ESL)

    05:59

    Emarsys Scripting Language (ESL)

    Emarsys Scripting Language (ESL)

    From openSAP Microlearning

    0   0 likes  | 24    24 plays  | 0  
    This video describes the basics of the Emarsys Scripting Language also known as ESL. Emarsys Scripting Language allows the user to create dynamic content in campaign…
  • Thumbnail for entry SAP Commerce Cloud Integration with SAP Emarsys

    03:22

    SAP Commerce Cloud Integration with SAP Emarsys

    SAP Commerce Cloud Integration with SAP Emarsys

    From openSAP Microlearning

    3   3 likes  | 86    86 plays  | 0  
    This video describes how SAP Emarsys can be integrated with SAP Commerce cloud.
  • Thumbnail for entry Contacts - Personalization and Segmentation - SAP Emarsys Customer Engagement

    07:55

    Contacts - Personalization and Segmentation - SAP…

    Contacts - Personalization and Segmentation - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    1   1 likes  | 291    291 plays  | 0  
    In this video, you'll learn about Personalization and combining different types of Segments.
  • Thumbnail for entry Contacts - Managing Data - SAP Emarsys Customer Engagement

    10:15

    Contacts - Managing Data - SAP Emarsys Customer…

    Contacts - Managing Data - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 358    358 plays  | 0  
    In this video, we explain different ways of importing data into Emarsys, Data Management and Data Export.
  • Thumbnail for entry An Introduction to Automations - SAP Emarsys Customer Engagement

    10:41

    An Introduction to Automations - SAP Emarsys…

    An Introduction to Automations - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 229    229 plays  | 0  
    This video demonstrates the main features of automation center such as creating Automation Center Programs, Interactions programs, Reporting of Automation Center and…
  • Thumbnail for entry How to Use Web Channel - SAP Emarsys Customer Engagement

    06:00

    How to Use Web Channel - SAP Emarsys Customer…

    How to Use Web Channel - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 102    102 plays  | 0  
    This video shows how to use Web Channel, a powerful tool to display personalized content on your website by using Emarsys database's real-time session data and…
  • Thumbnail for entry Dashboard and Management  Part 2 - SAP Emarsys Customer Engagement

    02:18

    Dashboard and Management Part 2 - SAP Emarsys…

    Dashboard and Management Part 2 - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 290    290 plays  | 0  
    In the first video, we explained the widgets of the main dashboard. In this second Dashboard and Management video, you will learn about various account management…
  • Thumbnail for entry Dashboard and Management Part 1 - SAP Emarsys Customer Engagement

    05:25

    Dashboard and Management Part 1 - SAP Emarsys…

    Dashboard and Management Part 1 - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 444    444 plays  | 0  
    In this first video, we explain the widgets of the main dashboard. In the second Dashboard and Management video, you will learn about various account management…
  • Thumbnail for entry Analytics: New Contact Registrations & Email - SAP Emarsys Customer Engagement

    04:13

    Analytics: New Contact Registrations & Email…

    Analytics: New Contact Registrations & Email - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 113    113 plays  | 0  
    In this video we explain how to use the different email reporting screens that are available per email sent.
  • Thumbnail for entry VCE Advanced - SAP Emarsys Customer Engagement

    09:39

    VCE Advanced - SAP Emarsys Customer Engagement

    VCE Advanced - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    1   1 likes  | 322    322 plays  | 0  
    In this video, you'll learn about the advanced features of the VCE.
  • Thumbnail for entry Mobile Engage In-App Messaging - SAP Emarsys Customer Engagement

    09:15

    Mobile Engage In-App Messaging - SAP Emarsys…

    Mobile Engage In-App Messaging - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 314    314 plays  | 0  
    In this video, we explain the Mobile In-App solution.
  • Thumbnail for entry Mobile Engage Inbox  - SAP Emarsys Customer Engagement

    04:07

    Mobile Engage Inbox - SAP Emarsys Customer…

    Mobile Engage Inbox - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 23    23 plays  | 0  
    In this video Mobile Engage Inbox campaigns are explained.
  • Thumbnail for entry Visual Content Editor - SAP Emarsys Customer Engagement

    10:47

    Visual Content Editor - SAP Emarsys Customer…

    Visual Content Editor - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 717    717 plays  | 0  
    In this video, you will learn how to create email campaigns in the Emarsys Platform using the Block-Based Editor, also knows as Visual Content Editor (VCE).
  • Thumbnail for entry Product Overview SAP Emarsys Customer Engagement

    10:03

    Product Overview SAP Emarsys Customer Engagement

    Product Overview SAP Emarsys Customer Engagement

    From openSAP Microlearning

    1   1 likes  | 2,629    2,629 plays  | 0  
    This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used…
  • Thumbnail for entry Managing SMS-MMS - SAP Emarsys Customer Engagement

    06:33

    Managing SMS-MMS - SAP Emarsys Customer Engagement

    Managing SMS-MMS - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 552    552 plays  | 0  
    In this video you will learn about managing your SMS and MMS campaigns.
  • Thumbnail for entry Introducing Web Push  - SAP Emarsys Customer Engagement

    03:33

    Introducing Web Push - SAP Emarsys Customer…

    Introducing Web Push - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 436    436 plays  | 0  
    In this video we explain the Web Push solution including content creation, testing and scheduling.
  • Thumbnail for entry Working with CRM Ads - SAP Emarsys Customer Engagement

    07:36

    Working with CRM Ads - SAP Emarsys Customer…

    Working with CRM Ads - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 583    583 plays  | 0  
    In this video, you’ll learn more about CRM Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.
  • Thumbnail for entry Smart Insight Self-Service Onboarding - SAP Emarsys Customer Engagement

    09:45

    Smart Insight Self-Service Onboarding - SAP…

    Smart Insight Self-Service Onboarding - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 206    206 plays  | 0  
    In this video, we explain the requirements of Smart Insight to set up the self-service onboarding process.

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