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SAP Emarsys Customer Engagement
SAP Emarsys Customer Engagement is an omnichannel customer engagement solution built to accelerate business outcomes. Experts are responsible for the configuration, implementation or ongoing support of SAP Emarsys Customer Engagement. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Emarsys Customer Engagement and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Emarsys Customer Engagement.
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  • 39 Media
  • Channels
  • Thumbnail for entry Mobile Engage: Push - SAP Emarsys Customer Engagement

    05:36

    Mobile Engage: Push - SAP Emarsys Customer…

    Mobile Engage: Push - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 33    33 plays  | 0  
    In this video, we introduce our Mobile Engage product and its Push function. You will learn about how to drive engagement through mobile apps by setting up and…
  • Thumbnail for entry Mobile Engage In-App Messaging - SAP Emarsys Customer Engagement

    09:15

    Mobile Engage In-App Messaging - SAP Emarsys…

    Mobile Engage In-App Messaging - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 58    58 plays  | 0  
    In this video, we explain the Mobile In-App solution.
  • Thumbnail for entry Mobile Engage Inbox  - SAP Emarsys Customer Engagement

    04:07

    Mobile Engage Inbox - SAP Emarsys Customer…

    Mobile Engage Inbox - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 13    13 plays  | 0  
    In this video Mobile Engage Inbox campaigns are explained.
  • Thumbnail for entry Strategic Dashboard and Tactics - SAP Emarsys Customer Engagement

    05:22

    Strategic Dashboard and Tactics - SAP Emarsys…

    Strategic Dashboard and Tactics - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 140    140 plays  | 0  
    In this video you will learn about automating your marketing campaigns via the Strategic Dashboard and Tactics.
  • Thumbnail for entry Visual Content Editor - SAP Emarsys Customer Engagement

    10:47

    Visual Content Editor - SAP Emarsys Customer…

    Visual Content Editor - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 91    91 plays  | 0  
    In this video, you will learn how to create email campaigns in the Emarsys Platform using the Block-Based Editor, also knows as Visual Content Editor (VCE).
  • Thumbnail for entry Introducing Product Overview - SAP Emarsys Customer Engagement

    10:03

    Introducing Product Overview - SAP Emarsys…

    Introducing Product Overview - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 1,155    1,155 plays  | 0  
    This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used…
  • Thumbnail for entry Managing SMS-MMS - SAP Emarsys Customer Engagement

    06:33

    Managing SMS-MMS - SAP Emarsys Customer Engagement

    Managing SMS-MMS - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 220    220 plays  | 0  
    In this video you will learn about managing your SMS and MMS campaigns.
  • Thumbnail for entry Introducing Web Push  - SAP Emarsys Customer Engagement

    03:33

    Introducing Web Push - SAP Emarsys Customer…

    Introducing Web Push - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 168    168 plays  | 0  
    In this video we explain the Web Push solution including content creation, testing and scheduling.
  • Thumbnail for entry Introducing Automation Center Part 3 - Interactions - SAP Emarsys Customer Engagement

    04:29

    Introducing Automation Center Part 3 -…

    Introducing Automation Center Part 3 - Interactions - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 291    291 plays  | 0  
    In this final of our 3 video series, you'll learn how Emarsys Interactions powers high-performing automations fueled by real-time customer activities, that enables…
  • Thumbnail for entry Introducing Automation Center Part 2 - Settings -  SAP Emarsys Customer Engagement

    04:33

    Introducing Automation Center Part 2 - Settings -…

    Introducing Automation Center Part 2 - Settings - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 310    310 plays  | 0  
    In this video we will be talking about participation settings, testing, scheduling, launching Automation Center programs and reporting. This is part 2 of 3.
  • Thumbnail for entry Introducing Automation Center Part 1 - Creation - SAP Emarsys Customer Engagement

    09:07

    Introducing Automation Center Part 1 - Creation -…

    Introducing Automation Center Part 1 - Creation - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 412    412 plays  | 0  
    In this first video in a series of three videos, we will introduce the main features and functionalities of the Automation Center. You will learn about Audience-focused…
  • Thumbnail for entry Introducing Web Channel 4 - Scheduling and Reporting - SAP Emarsys Customer Engagement

    03:19

    Introducing Web Channel 4 - Scheduling and…

    Introducing Web Channel 4 - Scheduling and Reporting - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 207    207 plays  | 0  
    In this video, we explain explain scheduling, overview, and reporting. This is part of 4 of 4.
  • Thumbnail for entry Introducing Web Channel 3 - Placement and Content Creation - SAP Emarsys Customer Engagement

    04:32

    Introducing Web Channel 3 - Placement and Content…

    Introducing Web Channel 3 - Placement and Content Creation - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 231    231 plays  | 0  
    In this video, we explain placement and content pages. In the fourth part, we explain scheduling, overview, and reporting. This is part 3 of 4.
  • Thumbnail for entry Introducing Web Channel 2-Campaign Creation and Settings - SAP Emarsys Customer Engagement

    05:03

    Introducing Web Channel 2-Campaign Creation and…

    Introducing Web Channel 2-Campaign Creation and Settings - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 284    284 plays  | 0  
    In this video we explain how to create and set the supported Web Channel campaigns, and how to track their performance. This is part 2 of 4.
  • Thumbnail for entry Introduction to Web Channel 1 - SAP Emarsys Customer Engagement

    02:44

    Introduction to Web Channel 1 - SAP Emarsys…

    Introduction to Web Channel 1 - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 304    304 plays  | 0  
    In this video, you’ll learn more about our powerful product, Web Channel. You’ll get an introduction to this product through an important use case of how to…
  • Thumbnail for entry Working with CRM Ads - SAP Emarsys Customer Engagement

    07:36

    Working with CRM Ads - SAP Emarsys Customer…

    Working with CRM Ads - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 264    264 plays  | 0  
    In this video, you’ll learn more about CRM Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.
  • Thumbnail for entry Contacts - Personalization and Segmentation 3 - SAP Emarsys Customer Engagement

    11:52

    Contacts - Personalization and Segmentation 3 -…

    Contacts - Personalization and Segmentation 3 - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 598    598 plays  | 0  
    In the third part of our series of four Contacts videos, we explain personalization and segmentation.
  • Thumbnail for entry Working with Revenue Analytics - SAP Emarsys Customer Engagement

    04:23

    Working with Revenue Analytics - SAP Emarsys…

    Working with Revenue Analytics - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 474    474 plays  | 0  
    In this video we explain how revenue analytics works and how to measure the impact of your campaigns.
  • Thumbnail for entry Smart Insight Self-Service Onboarding - SAP Emarsys Customer Engagement

    09:45

    Smart Insight Self-Service Onboarding - SAP…

    Smart Insight Self-Service Onboarding - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 127    127 plays  | 0  
    In this video, we explain the requirements of Smart Insight to set up the self-service onboarding process.
  • Thumbnail for entry Smart Insight Part 3 - SAP Emarsys Customer Engagement

    07:26

    Smart Insight Part 3 - SAP Emarsys Customer…

    Smart Insight Part 3 - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 299    299 plays  | 0  
    In this video, we explain the requirements of Smart Insight to set up the self-service onboarding process.

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