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SAP Emarsys Customer Engagement
SAP Emarsys Customer Engagement is an omnichannel customer engagement solution built to accelerate business outcomes. Experts are responsible for the configuration, implementation or ongoing support of SAP Emarsys Customer Engagement. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Emarsys Customer Engagement and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Emarsys Customer Engagement.
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  • 34 Media
  • Channels
  • Thumbnail for entry Product Overview - SAP Emarsys Customer Engagement

    08:08

    Product Overview - SAP Emarsys Customer Engagement

    Product Overview - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 46    46 plays  | 0  
    This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used to…
  • Thumbnail for entry Mobile Engage In-App Messaging - SAP Emarsys Customer Engagement

    07:07

    Mobile Engage In-App Messaging - SAP Emarsys…

    Mobile Engage In-App Messaging - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 30    30 plays  | 0  
    In this video, we explain the Mobile In-App solution.
  • Thumbnail for entry Using HTML Editor for Email - SAP Emarsys Customer Engagement

    05:45

    Using HTML Editor for Email - SAP Emarsys…

    Using HTML Editor for Email - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 35    35 plays  | 0  
    In this video, we explain the Triggered Email solution and the basics of the HTML Editor.
  • Thumbnail for entry Revenue Analytics and Strategic Dashboard - SAP Emarsys Customer Engagement

    09:28

    Revenue Analytics and Strategic Dashboard - SAP…

    Revenue Analytics and Strategic Dashboard - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 53    53 plays  | 0  
    In this video we'll discuss you can gain insights on various analytical data points using the Dashboard.
  • Thumbnail for entry Emarsys Scripting Language (ESL) - SAP Emarsys Customer Engagement

    06:10

    Emarsys Scripting Language (ESL) - SAP Emarsys…

    Emarsys Scripting Language (ESL) - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 17    17 plays  | 0  
    This video describes the basics of the Emarsys Scripting Language also known as ESL. Emarsys Scripting Language allows the user to create dynamic content in campaign…
  • Thumbnail for entry How to Use Forms - SAP Emarsys Customer Engagement

    04:57

    How to Use Forms - SAP Emarsys Customer Engagement

    How to Use Forms - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 35    35 plays  | 0  
    In this video, we discuss how to create forms in SAP Emarsys.
  • Thumbnail for entry Real-Time Connector for SAP Customer Data Cloud and SAP Emarsys Customer Engagement

    05:37

    Real-Time Connector for SAP Customer Data Cloud…

    Real-Time Connector for SAP Customer Data Cloud and SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 37    37 plays  | 0  
    In this video we introduce the Real-Time Connector for SAP Customer Data Cloud integration with SAP Emarsys Customer Engagement. With the Real-Time CDC Emarsys…
  • Thumbnail for entry Mobile Engage Inbox - SAP Emarsys Customer Engagement

    03:58

    Mobile Engage Inbox - SAP Emarsys Customer…

    Mobile Engage Inbox - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 64    64 plays  | 0  
    In this video Mobile Engage Inbox campaigns are explained.
  • Thumbnail for entry Smart Insight Part 3 - SAP Emarsys Customer Engagement

    07:19

    Smart Insight Part 3 - SAP Emarsys Customer…

    Smart Insight Part 3 - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 49    49 plays  | 0  
    In this, video you'll learn about the features and functions of smart insight and how it relates to SAP Emarsys.
  • Thumbnail for entry Predict Email Recommendations - SAP Emarsys Customer Engagement

    03:31

    Predict Email Recommendations - SAP Emarsys…

    Predict Email Recommendations - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 43    43 plays  | 0  
    In this, video you'll learn about the features and functions of smart insight and how it relates to SAP Emarsys.
  • Thumbnail for entry Smart Insight Part 2 - SAP Emarsys Customer Engagement

    04:57

    Smart Insight Part 2 - SAP Emarsys Customer…

    Smart Insight Part 2 - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 33    33 plays  | 0  
    In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.
  • Thumbnail for entry Smart Insight Part 1 - SAP Emarsys Customer Engagement

    06:25

    Smart Insight Part 1 - SAP Emarsys Customer…

    Smart Insight Part 1 - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 135    135 plays  | 0  
    In this video, we explain how Smart Insight increases the Customer Lifetime Value
  • Thumbnail for entry New Contact Registrations and Analytics - SAP Emarsys Customer Engagement

    03:50

    New Contact Registrations and Analytics - SAP…

    New Contact Registrations and Analytics - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    1   1 likes  | 86    86 plays  | 0  
    This video introduces the Email Analysis and New Contact Registration Report pages of the SAP Emarsys Customer Engagement Platform.
  • Thumbnail for entry An Introduction to Automations - SAP Emarsys Customer Engagement

    11:49

    An Introduction to Automations - SAP Emarsys…

    An Introduction to Automations - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 118    118 plays  | 0  
    This video demonstrates the main features of automation center such as creating Automation Center Programs, Interactions programs, Reporting of Automation Center and…
  • Thumbnail for entry Contacts - Managing Data - SAP Emarsys Customer Engagement

    10:14

    Contacts - Managing Data - SAP Emarsys Customer…

    Contacts - Managing Data - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 163    163 plays  | 0  
    In this video, we explain different ways of importing data into Emarsys, Data Management and Data Export.
  • Thumbnail for entry Working with CRM Ads - SAP Emarsys Customer Engagement

    07:00

    Working with CRM Ads - SAP Emarsys Customer…

    Working with CRM Ads - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 79    79 plays  | 0  
    In this video, you’ll learn more about CRM Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.
  • Thumbnail for entry Predict Web Recommendations - SAP Emarsys Customer Engagement

    03:11

    Predict Web Recommendations - SAP Emarsys…

    Predict Web Recommendations - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 52    52 plays  | 0  
    This video discusses the predict web recommendation engine, which analyzes the online behavior of your customer base and serves personalized product recommendations.
  • Thumbnail for entry Deliverability Part 1 - SAP Emarsys Customer Engagement

    05:47

    Deliverability Part 1 - SAP Emarsys Customer…

    Deliverability Part 1 - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    0   0 likes  | 126    126 plays  | 0  
    In this video, you'll get an overview of how you can manage your deliverability using the Emarsys Platform. You'll learn how to manage sender reputation and…
  • Thumbnail for entry Loyalty - SAP Emarsys Customer Engagement

    04:19

    Loyalty - SAP Emarsys Customer Engagement

    Loyalty - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    1   1 likes  | 132    132 plays  | 0  
    In this video we explain the basic terminology of the integrated Emarsys Loyalty solution so you'll get a better understanding of what are the Loyalty Wallet,…
  • Thumbnail for entry Relational Data - SAP Emarsys Customer Engagement

    06:02

    Relational Data - SAP Emarsys Customer Engagement

    Relational Data - SAP Emarsys Customer Engagement

    From openSAP Microlearning

    1   1 likes  | 62    62 plays  | 0  
    Welcome! In this short video we will explain what Relational Data is and how it allows you to realize the 
value of your data.

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