SAP Emarsys Customer Engagement
SAP Emarsys Customer Engagement is an omnichannel customer engagement solution built to accelerate business outcomes. Experts are responsible for the configuration, implementation or ongoing support of SAP Emarsys Customer Engagement. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Emarsys Customer Engagement and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Emarsys Customer Engagement.
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In this video, we introduce our Mobile Engage product and its Push function. You will learn about how to drive engagement through mobile apps by setting up and…
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In this video, we explain the Mobile In-App solution.
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In this video Mobile Engage Inbox campaigns are explained.
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In this video you will learn about automating your marketing campaigns via the Strategic Dashboard and Tactics.
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In this video, you will learn how to create email campaigns in the Emarsys Platform using the Block-Based Editor, also knows as Visual Content Editor (VCE).
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This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used…
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In this video you will learn about managing your SMS and MMS campaigns.
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In this video we explain the Web Push solution including content creation, testing and scheduling.
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In this final of our 3 video series, you'll learn how Emarsys Interactions powers high-performing automations fueled by real-time customer activities, that enables…
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In this video we will be talking about participation settings, testing, scheduling, launching Automation Center programs and reporting. This is part 2 of 3.
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In this first video in a series of three videos, we will introduce the main features and functionalities of the Automation Center. You will learn about Audience-focused…
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In this video, we explain explain scheduling, overview, and reporting. This is part of 4 of 4.
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In this video, we explain placement and content pages. In the fourth part, we explain scheduling, overview, and reporting. This is part 3 of 4.
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In this video we explain how to create and set the supported Web Channel campaigns, and how to track their performance. This is part 2 of 4.
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In this video, you’ll learn more about our powerful product, Web Channel. You’ll get an introduction to this product through an important use case of how to…
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In this video, you’ll learn more about CRM Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.
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In the third part of our series of four Contacts videos, we explain personalization and segmentation.
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In this video we explain how revenue analytics works and how to measure the impact of your campaigns.
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In this video, we explain the requirements of Smart Insight to set up the self-service onboarding process.
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In this video, we explain the requirements of Smart Insight to set up the self-service onboarding process.