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SAP Field Service Management
Resolve customer issues quickly with end-to-end field service management. Experts are responsible for the configuration, implementation or ongoing support of SAP Field Service Management. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Field Service Management and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Field Service Management.


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  • 5 Media
  • Channels
  • Thumbnail for entry SAP Service Cloud Integration Demo – SAP Field Service Management

    11:57

    SAP Service Cloud Integration Demo – SAP…

    SAP Service Cloud Integration Demo – SAP Field Service Management

    From openSAP Microlearning

    5   5 likes  | 1,779    1,779 plays  | 0  
    SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this…
  • Thumbnail for entry Ticket and Items Integration with SAP Service Cloud – SAP Field Service Management

    04:26

    Ticket and Items Integration with SAP Service…

    Ticket and Items Integration with SAP Service Cloud – SAP Field Service Management

    From openSAP Microlearning

    1   1 likes  | 893    893 plays  | 0  
    SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this…
  • Thumbnail for entry SAP Service Cloud Overview with Field Service Process Flow and Integration

    06:37

    SAP Service Cloud Overview with Field Service…

    SAP Service Cloud Overview with Field Service Process Flow and Integration

    From openSAP Microlearning

    1   1 likes  | 2,110    2,110 plays  | 0  
    SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this…
  • Thumbnail for entry Introduction to SAP Service Cloud & SAP Field Service Management - SAP Service Cloud

    04:26

    Introduction to SAP Service Cloud & SAP Field…

    Introduction to SAP Service Cloud & SAP Field Service Management - SAP Service Cloud

    From openSAP Microlearning

    4   4 likes  | 6,648    6,648 plays  | 6  
    In this video, you will see the business benefits of the Field Service Management system in SAP Service Cloud solution. Formerly known as Coresystems, this application…
  • Thumbnail for entry Field Service Dispatcher - Field Service Management - SAP Service Cloud

    04:38

    Field Service Dispatcher - Field Service…

    Field Service Dispatcher - Field Service Management - SAP Service Cloud

    From openSAP Microlearning

    5   5 likes  | 4,247    4,247 plays  | 2  
    In this video, you will see how a dispatcher uses SAP Field Service Management to perform real-time automated workforce scheduling and assign technicians based on their…

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