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SAP Sales Cloud
SAP Sales Cloud solution supports customer-centric sales engagements by providing automation of core sales processes, like lead and opportunity management, as well as intelligent recommendations and analytics. Experts are responsible for the configuration, implementation or ongoing support of SAP Sales Cloud. Examples: Administrators, Consultants, Architects, & Developers. A Business End User performs a wide range of tasks that allow for the optimal use of SAP Sales Cloud and enables them to perform their everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer. Pick the Role that best suits you below or choose the Video Library tab to access all videos that are relevant for SAP Sales Cloud.

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  • 83 Media
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  • Thumbnail for entry Customer Insights - SAP Sales Cloud

    02:12

    Customer Insights - SAP Sales Cloud

    Customer Insights - SAP Sales Cloud

    From openSAP Microlearning

    2   2 likes  | 623    623 plays  | 0  
    This video shows you how you can see customer insights such as customer interests, relationships with customer contacts and recent activities. This feature helps you…
  • Thumbnail for entry Conversational Sales Assistant - SAP Sales Cloud

    03:01

    Conversational Sales Assistant - SAP Sales Cloud

    Conversational Sales Assistant - SAP Sales Cloud

    From openSAP Microlearning

    0   0 likes  | 98    98 plays  | 0  
    This video shows you the features of the Conversational Sales Assistant feature in the mobile app for SAP Sales Cloud. See how you can create a meeting, learn about…
  • Thumbnail for entry How to use Guided Selling - SAP Sales Cloud

    02:38

    How to use Guided Selling - SAP Sales Cloud

    How to use Guided Selling - SAP Sales Cloud

    From openSAP Microlearning

    2   2 likes  | 359    359 plays  | 0  
    This video shows you a demo of the recently released Guided Selling feature.Learn how the product guides you through the various phases of an opportunity, complete key…
  • Thumbnail for entry Dynamic Visit Planning - SAP Sales Cloud

    03:34

    Dynamic Visit Planning - SAP Sales Cloud

    Dynamic Visit Planning - SAP Sales Cloud

    From openSAP Microlearning

    2   2 likes  | 301    301 plays  | 0  
    Dynamic Visit Planning is an Intelligent add-on available for SAP Sales Cloud. This video shows you how to create a schedule based visit plans using route groups. you…
  • Thumbnail for entry Determining License Usage and Compliance - SAP Sales Cloud

    03:10

    Determining License Usage and Compliance - SAP…

    Determining License Usage and Compliance - SAP Sales Cloud

    From openSAP Microlearning

    0   0 likes  | 249    249 plays  | 0  
    This video describes how to determine whether or not you are in compliance with your licensing agreement. It details how to view current license usage and whether there…
  • Thumbnail for entry Assigning and Unassigning Licenses - SAP Sales Cloud

    01:30

    Assigning and Unassigning Licenses - SAP Sales…

    Assigning and Unassigning Licenses - SAP Sales Cloud

    From openSAP Microlearning

    0   0 likes  | 102    102 plays  | 0  
    This video describes and demonstrates how an administrator can assign and un-assign user licenses in SAP Cloud for Customer. It also discusses the various license…
  • Thumbnail for entry Getting Started with License Management - SAP Sales Cloud

    05:08

    Getting Started with License Management - SAP…

    Getting Started with License Management - SAP Sales Cloud

    From openSAP Microlearning

    0   0 likes  | 139    139 plays  | 0  
    This is the first video in a series devoted to Managing Licenses and Usage in SAP Cloud for Customer, aka SAP Sales Cloud and SAP Service Cloud.This video helps you…
  • Thumbnail for entry Using the Server Side Add-in for MS Outlook – SAP Sales and Service Core

    01:49

    Using the Server Side Add-in for MS Outlook…

    Using the Server Side Add-in for MS Outlook – SAP Sales and Service Core

    From openSAP Microlearning

    0   0 likes  | 202    202 plays  | 0  
    This video showcases how to use the SAP Sales and Service Core server side integration add-in for Microsoft Outlook.
  • Thumbnail for entry How to Enable Integration with Microsoft Teams – SAP Sales and Service Core

    02:13

    How to Enable Integration with Microsoft Teams…

    How to Enable Integration with Microsoft Teams – SAP Sales and Service Core

    From openSAP Microlearning

    0   0 likes  | 924    924 plays  | 0  
    This video showcases how to enable Microsoft Teams integration with SAP Sales and Service Core. It also demonstrates how to create an appointment with Microsoft Teams…
  • Thumbnail for entry An Introduction to System Service Operations - SAP Cloud for Customer

    05:33

    An Introduction to System Service Operations -…

    An Introduction to System Service Operations - SAP Cloud for Customer

    From openSAP Microlearning

    2   2 likes  | 176    176 plays  | 0  
    This video helps you learn about System Service Operations covering details like, Request Creation of tenants, Request Termination of tenants, Copy Solution Profile of…
  • Thumbnail for entry Creating Cards on the Homepage – SAP Sales Cloud

    02:21

    Creating Cards on the Homepage – SAP Sales…

    Creating Cards on the Homepage – SAP Sales Cloud

    From openSAP Microlearning

    0   0 likes  | 233    233 plays  | 0  
    This video showcases how to create and use cards to organize and simplify your workspace.
  • Thumbnail for entry Opportunity Management - SAP Sales Cloud

    02:42

    Opportunity Management - SAP Sales Cloud

    Opportunity Management - SAP Sales Cloud

    From openSAP Microlearning

    0   0 likes  | 1,340    1,340 plays  | 2  
    This video showcases SAP Sales Cloud's Opportunity Management feature and how it helps you see the most important information about your ongoing opportunities.
  • Thumbnail for entry Introduction to Scoping - SAP Cloud for Customer

    05:52

    Introduction to Scoping - SAP Cloud for Customer

    Introduction to Scoping - SAP Cloud for Customer

    From openSAP Microlearning

    3   3 likes  | 235    235 plays  | 0  
    This video describes the scoping process used by the administrator to set up the SAP Cloud for Customer system.
  • Thumbnail for entry Using Caller ID Feature in Mobile Apps - SAP Sales Cloud

    01:02

    Using Caller ID Feature in Mobile Apps - SAP…

    Using Caller ID Feature in Mobile Apps - SAP Sales Cloud

    From openSAP Microlearning

    0   0 likes  | 95    95 plays  | 0  
    This video shows you how to use the Caller ID feature to access Cloud for Customer contact information. You will learn how to set up and configure the feature on your…
  • Thumbnail for entry B2B Marketing - SAP Sales Cloud

    04:13

    B2B Marketing - SAP Sales Cloud

    B2B Marketing - SAP Sales Cloud

    From openSAP Microlearning

    1   1 likes  | 1,105    1,105 plays  | 3  
    This video showcases how SAP Sales Cloud brings B2B marketing and sales together in one solution.
  • Thumbnail for entry Enablement is Key - SAP Sales Cloud

    02:31

    Enablement is Key - SAP Sales Cloud

    Enablement is Key - SAP Sales Cloud

    From openSAP Microlearning

    1   1 likes  | 648    648 plays  | 0  
    This video offers an overview of SAP Litmos, a cloud-based training platform that can be used together with SAP Sales Cloud to provide the best training experience.
  • Thumbnail for entry Setting Up Automatic Creation of Follow-Up Tickets in Surveys - SAP Sales Cloud

    02:12

    Setting Up Automatic Creation of Follow-Up…

    Setting Up Automatic Creation of Follow-Up Tickets in Surveys - SAP Sales Cloud

    From openSAP Microlearning

    0   0 likes  | 170    170 plays  | 0  
    In this video, you will learn how to automate the creation of follow-up tickets in surveys in SAP Sales Cloud.
  • Thumbnail for entry Creating  Property and Value Rules - SAP Sales Cloud

    03:17

    Creating Property and Value Rules - SAP Sales…

    Creating Property and Value Rules - SAP Sales Cloud

    From openSAP Microlearning

    0   0 likes  | 253    253 plays  | 0  
    In this video, you will learn how to create and assign property and value rules in SAP Sales Cloud.
  • Thumbnail for entry Setting Up Out of Office - SAP Sales Cloud

    00:55

    Setting Up Out of Office - SAP Sales Cloud

    Setting Up Out of Office - SAP Sales Cloud

    From openSAP Microlearning

    1   1 likes  | 361    361 plays  | 0  
    In this video, you will learn how to use the SAP Cloud for Customer Add in to block your calendar in Microsoft outlook and synchronize it to your SAP Sales Cloud…
  • Thumbnail for entry Admin View of System Order Details - SAP Cloud for Customer

    01:58

    Admin View of System Order Details - SAP Cloud…

    Admin View of System Order Details - SAP Cloud for Customer

    From openSAP Microlearning

    2   2 likes  | 76    76 plays  | 0  
    This video helps you learn about Order Details overview. Covering details like, the list of Order IDs which organizations have signed during the contract, key terms…

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