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Extension fields provide the means to store additional data for specific use cases beyond what is natively present in the solution. You can create these fields for a…
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Machine Learning is used to automate the case categorization process. Machine learning analyzes your past cases and category catalog to learn how cases are categorized…
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This video talks about Data Disclosure. As an administrator responsible for data protection regulation compliance, you can disclose personal data of employees,…
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This video shows how an Administrator can create Autoflow and Approval rules.
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In this video, you will see how an Administrator can create a Business user.
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In this video you will see how an Administrator can create a Business Role in SAP Service Cloud Version 2. A Business Role defines a set of work centers and its…
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This video explains how an Administrator can remove personal data of an Employee, Individual Customers and Contacts are their request. This video also shows how to…
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This video describes how an administrator can customize the look and feel of the user interface.
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Products
- ERP and Finance
- CRM and Customer Experience
- Spend Management
- Supply Chain Management
- Human Capital Management
- Business Technology Platform
- More
- New Arrivals
- Further Learning