Welcome
to the SAP Emarsys Customer Engagement Business End User Channel. SAP
Emarsys Customer Engagement is an omnichannel customer engagement solution
built to accelerate business outcomes. A Business End
User performs a wide range of tasks that allow for the optimal use
of SAP Emarsys Customer Engagement and enables them to perform their
everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer.
To get started, watch the videos in the following playlists. To navigate back to
all videos, click here. To receive notifications for newly added
videos, please subscribe to the channel.
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This video introduces the Email Analysis and New Contact Registration Report pages of the SAP Emarsys Customer Engagement Platform.
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In this video we'll discuss you can gain insights on various analytical data points using the Dashboard.
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This video demonstrates the main features of automation center such as creating Automation Center Programs, Interactions programs, Reporting of Automation Center and…
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In this video, we explain different ways of importing data into Emarsys, Data Management and Data Export.
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In this video, you’ll learn more about CRM Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.
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This video discusses the predict web recommendation engine, which analyzes the online behavior of your customer base and serves personalized product recommendations.
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In this video, you'll get an overview of how you can manage your deliverability using the Emarsys Platform. You'll learn how to manage sender reputation and…
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In this video we explain the basic terminology of the integrated Emarsys Loyalty solution so you'll get a better understanding of what are the Loyalty Wallet,…
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Welcome! In this short video we will explain what Relational Data is and how it allows you to realize the 
value of your data.
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In this video we explain the Web Push solution including content creation, testing and scheduling.
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In this video, we discuss how to create forms in SAP Emarsys.
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In this video we'll provide an overview of web extend and predict data sources to better understand how best to personalize your SAP Emarsys solution.
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In this video, we introduce our Mobile Engage product and its Push function. You will learn about how to drive engagement through mobile apps by setting up and…
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This video describes the basics of the Emarsys Scripting Language also known as ESL. Emarsys Scripting Language allows the user to create dynamic content in campaign…
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This video describes how SAP Emarsys can be integrated with SAP Commerce cloud.