-
From SAP Microlearning
Learn how SAP Customer Data Platform‘s product catalog can help you to better evaluate how your customers are engaging with your brand and its products, and to… -
From SAP Microlearning
In this video on SAP Customer Data Platform API Integration via Server Applications, we will configure a server application and send API calls to ingest customer data… -
From SAP Microlearning
In this video, we will configure an SAP Service Cloud Version 1 Application for Customer Data Activation. If you have not already completed the SAP Service Cloud… -
From SAP Microlearning
In this video, you will get an overview of the bi-directional integration of the SAP Customer Data Platform with SAP Service Cloud Version 1. Afterward, you'll… -
From SAP Microlearning
In this video, you will learn how to monitor your data ingestions and fix any errors that might occur with the SAP Customer Data Platform Monitoring Dashboards. You… -
In this video, you will learn how SAP Customer Data Platform can bring customer context to SAP S/4 HANA business processes. You can view the documentation on the SAP…
-
In this video, we’re going to create a new audience and demonstrate how it can be used to present business relevant information. You can view the documentation on…
-
In this video, we’ll create a new action for the destination application in the Actions feature of the SAP Customer Data Platform. You can view the documentation…
-
In this video, we’ll show you how to create a “Book Readers” segment based on the total number of BookView Activity Indicators. Before we define a…
-
In this video, we’ll take a tour to get familiar with the layout of the Customer Data Platform console and its functionalities. You can view the documentation on…
-
In this video, we are going to ingest Customer Data by setting up an Event in the SAP Customer Data Platform. You can view the documentation on the SAP Help Portal…
-
In this video, we’ll walk you through the matching and merge rules feature of SAP CDP. We’re going to create a new matching rule and an attribute merge…
-
In this video, we’re going to organize a CX Flow into a Milestone inside a new CX Journey. You can view the documentation on the SAP Help Portal for more…
-
In this video, we’ll walk you through the customer schema features of the SAP Customer Data Platform. First, we’ll add new attributes to the Profile…
-
In this video, we’ll walk you through the processing purpose feature of SAP Customer Data Cloud. We’re going to add a new processing purpose and then check…
Skip to content
- Home
-
Products
- Enterprise Resource Planning
- CRM and Customer Experience
- Spend Management
- Supply Chain Management
- Human Capital Management
- Business Technology Platform
- More
- New Arrivals
- Further Learning
- Home
-
Products
- Enterprise Resource Planning
- CRM and Customer Experience
- Spend Management
- Supply Chain Management
- Human Capital Management
- Business Technology Platform
- More
- New Arrivals
- Further Learning
Welcome to the SAP Customer Data Platform Experts Channel. The SAP Customer Data Platform helps businesses better serve their customers by connecting many types of customer data, so as to deliver omni-channel experiences. The SAP Customer Data Platform connects customer data from a multitude of sources and organizes and presents the data so that it is easier to understand what the customer is doing, when the customer is doing it, and if applicable, why the customer behaves in a certain way. The SAP Customer Data Platform provides the tools to deliver an improved customer experience, while maintaining the customer’s rights to data privacy. Experts are responsible for the configuration, implementation or ongoing support of SAP Customer Data Platform. Examples: Administrators, Consultants, Architects, & Developers. To get started, watch the videos in the following playlists. To navigate back to all videos, click here. To receive notifications for newly added videos, please subscribe to the channel.