Welcome
to the SAP Emarsys Customer Engagement Experts Channel. SAP Emarsys
Customer Engagement is an omnichannel customer engagement solution built to
accelerate business outcomes. Experts are responsible for the
configuration, implementation or ongoing support of SAP Emarsys Customer
Engagement. Examples: Administrators, Consultants,
Architects, & Developers. To get started, watch the
videos in the following playlists.
To navigate back to
all videos, click here. To receive notifications for newly added
videos, please subscribe to the channel.
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From SAP Microlearning
In this video, you'll learn about the advanced features of the VCE in SAP Emarsys Customer Engagement. -
From SAP Microlearning
Learn how to deliver successful account engagement with an integrated marketing solution. Explore the key ingredients of content, context, and collaboration for… -
From SAP Microlearning
Learn how to measure and optimize your marketing campaigns with strategic analytics. Discover revenue attribution, value measurement, audience reporting, event… -
From SAP Microlearning
In this video, you will learn about managing your SMS and MMS campaigns. -
From SAP Microlearning
Discover how an integrated marketing solution can enhance account engagement. Learn about the importance of content, context, and collaboration in capturing customer… -
From SAP Microlearning
In this video, we explain the Web Push solution including content creation, testing and scheduling. -
From SAP Microlearning
In this video, you will learn about the Emarsys Home page and various account management features, from user management to field editor and data sources. -
From SAP Microlearning
Learn how to integrate SAP Customer Data Cloud with SAP Emarsys Customer Engagement using the real-time connector. Synchronize customer data, manage consents, and… -
From SAP Microlearning
Welcome! In this short video we will explain what Relational Data is and how it allows you to realize the value of your data. -
From SAP Microlearning
In this video, you will learn how to create email campaigns in the Emarsys Platform using the Block-Based Editor, also known as Visual Content Editor (VCE). -
From SAP Microlearning
In this video, we explain the Triggered Email solution and the basics of the HTML Editor in SAP Emarsys Customer Engagement. -
In this, video you'll learn about the features and functions of Smart Insight and how it relates to SAP Emarsys Customer Engagement.
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In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.
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In this video, we explain how Smart Insight increases the Customer Lifetime Value.
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In this video, you'll learn about Personalization and combining different types of Segments.