New Arrivals SAP CX Solutions
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From openSAP Microlearning on June 11th, 2021
This video will give you an example of how SAP Marketing Cloud standard capabilities can be enhanced with additional business processes built with Mendix, such as… -
From openSAP Microlearning on June 10th, 2021
This video is a short introduction to the SAP Lead to Cash business process. With this video you can gain an understanding of this agile, integrated business process… -
From openSAP Microlearning on June 7th, 2021
In this video you will see Audience setup in SAP Customer Data Platform. Audiences are groups of customers based on profile attributes, segments, and activity indicators. -
From openSAP Microlearning on June 7th, 2021
In this video you will see Journeys setup in SAP Customer Data Platform. Journeys enable marketers to deliver personalized experiences to their customers. -
From openSAP Microlearning on June 4th, 2021
In this video you will see the search functionality to search customers in SAP Customer Data Platform. -
From openSAP Microlearning on May 27th, 2021
This is an high level overview of Working with Tag Management System in Spartacus -
From openSAP Microlearning on May 27th, 2021
In this video you will see how to setup a SAP CIAM connector. SAP Customer Data platform offers a list of connectors to choose from. -
From openSAP Microlearning on May 26th, 2021
In this video you the sources section of the SAP Customer Data Platform console and create a new application to get data into the platform. -
From openSAP Microlearning on May 26th, 2021
This video discusses a business use case that benefits by integrating Qualtrics CX to SAP ECPM and the configuration steps involved to enable this integration. … -
From openSAP Microlearning on May 19th, 2021
In this video you will see creating a processing purpose. Processing purpose is a fundamental part of the overall setup. As this is the privacy aspects of customer data,… -
From openSAP Microlearning on May 17th, 2021
This video shows you the various integration capabilities available out of the box with SAP Service Cloud. Know about the benefits of connecting SAP Service Cloud to SAP… -
From openSAP Microlearning on May 12th, 2021
In this video you will see how to setup Activity Indicators in SAP Customer Data Platform. Activity indicators are a calculated metric to gauge the performance of your… -
From openSAP Microlearning on May 5th, 2021
In this video you will see how segments are set up in SAP Customer Data Platform. Segments enable to classify customers based on attributes and activities. -
From openSAP Microlearning on May 3rd, 2021
In this video you will look inside the Profile entity. The first step of setting up SAP Customer Data is to add additional fields to the data model. -
From openSAP Microlearning on April 28th, 2021
In this video you will learn the sequence of steps to configure the different sections of the overall setup for SAP Customer Data Platform. This video gives you a… -
From openSAP Microlearning on April 23rd, 2021
This video covers an overview of integration between SAP Commerce Cloud and SAP CPQ to implement a 'Request for Quote' (RFQ) scenario. It covers the process… -
From openSAP Microlearning on April 23rd, 2021
This video showcases the features of SAP Analytics Cloud when embedded in SAP Sales Cloud. It demonstrates features like Smart predict, Smart Insights and 360 view of… -
From openSAP Microlearning on April 16th, 2021
In this demo, we show you a practical use case to demonstrate the features and functionalities of SAP Customer Data Platform, as well as take you inside the… -
From openSAP Microlearning on April 7th, 2021
In this video you will see how to create customer coupons and how to assign them to a customer. Then, we will talk about Claiming customer coupons as a customer, Coupon… -
From openSAP Microlearning on April 6th, 2021
In this video, you will find links to resources where you can get more information on SAP Service Cloud solution. Learn about resources such as SAP help portal, SAP…