New Arrivals SAP CX Solutions
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From openSAP Microlearning on May 5th, 2021
In this video you will see how segments are set up in SAP Customer Data Platform. Segments enable to classify customers based on attributes and activities. -
From openSAP Microlearning on May 3rd, 2021
In this video you will look inside the Profile entity. The first step of setting up SAP Customer Data is to add additional fields to the data model. -
From openSAP Microlearning on April 28th, 2021
In this video you will learn the sequence of steps to configure the different sections of the overall setup for SAP Customer Data Platform. This video gives you a… -
From openSAP Microlearning on April 23rd, 2021
This video covers an overview of integration between SAP Commerce Cloud and SAP CPQ to implement a 'Request for Quote' (RFQ) scenario. It covers the process… -
From openSAP Microlearning on April 23rd, 2021
This video showcases the features of SAP Analytics Cloud when embedded in SAP Sales Cloud. It demonstrates features like Smart predict, Smart Insights and 360 view of… -
From openSAP Microlearning on April 16th, 2021
In this demo, we show you a practical use case to demonstrate the features and functionalities of SAP Customer Data Platform, as well as take you inside the… -
From openSAP Microlearning on April 7th, 2021
In this video you will see how to create customer coupons and how to assign them to a customer. Then, we will talk about Claiming customer coupons as a customer, Coupon… -
From openSAP Microlearning on April 6th, 2021
In this video, you will find links to resources where you can get more information on SAP Service Cloud solution. Learn about resources such as SAP help portal, SAP… -
From openSAP Microlearning on March 19th, 2021
This video walks you through an overview of the new features of the Telco and Utilities Accelerator release 2102. For more information, please have a look at the… -
From openSAP Microlearning on March 15th, 2021
This video will help you learn how to build a simple end-to-end custom app to extend your marketing capabilities. It provides an example of building a low-code app with… -
From openSAP Microlearning on March 12th, 2021
This video shows you a demo of how SAP CPQ in works with SAP Sales Cloud to generate quick offers with configurable products. See how AI based suggestions during… -
From openSAP Microlearning on March 12th, 2021
This video showcases the relationship intelligence features that give you relevant insights to close deals, leveraging the best relationships you have with the… -
From openSAP Microlearning on March 12th, 2021
This video showcases the features provided by the SAP Sales Cloud mobile app. Get to see important highlights that help you with your daily work, such as key KPI's… -
From openSAP Microlearning on March 10th, 2021
In this video, we will introduce the SAP Customer Data Platform. This next generation CDP is the newest product of our Customer Data Management Solutions that allows you… -
From Prashant Kumar on March 10th, 2021
In this video, you’ll learn how to connect SAP Service Cloud with an external SMS provider, and how to use the SMS channel to create and respond to a Customer… -
From openSAP Microlearning on March 10th, 2021
In this video, you’ll learn how to set up SAP Service Cloud to process all inbound emails from an external provider and how to convert them easily into Service… -
From openSAP Microlearning on March 10th, 2021
In this video, you’ll learn about some of SAP Service Cloud’s additional features such as Knowledge Base, Service Analytics, Installation Management,… -
From openSAP Microlearning on February 26th, 2021
This video will introduce integration options available for SAP Customer Data. It will also cover which integration option is applicable for what type of use cases.… -
From openSAP Microlearning on February 24th, 2021
Learn about the Key account Management feature in SAP Sales Cloud. This helps you implement your account strategy effectively by showing you all relevant details in one… -
From openSAP Microlearning on February 24th, 2021
Learn about the new 360 Customer view which provides you details of your customer likes all in one place. This gives you the right insights to close your deals.