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In this video, you will learn how to implement SAP Customer Consent on your site without leveraging SAP Customer Identity. We'll walk you through configuration steps and technical necessities to…
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In this video, you'll learn about Implementing SAP Customer Consent. We will create and configure a new consent statement, manage versioning and add it to screensets using the UI Builder. …
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This video gives you an introduction to the SAP Customer Data Cloud Video space. This is an introduction only! Log in to get access to all SAP Customer Data Cloud enablement videos and more great…
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In this video, you will get an overview of workflow features in the SAP Commerce Backoffice . This is a preview only! Log in to see the full video and more great content.
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Get an insightful view of new features and functions in SAP Cloud for
Customer - now available in the August 2018 (1808) Release. Hear
directly from our product management team about what’s…
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Get an insightful view of new features and functions in SAP Cloud for
Customer - now available in the August 2018 (1808) Release. Hear
directly from our product management team about what’s…
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Get an insightful view of new features and functions in SAP Cloud for
Customer - now available in the August 2018 (1808) Release. Hear
directly from our product management team about what’s…
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This webinar gives a technical introduction to the migration process. We will cover the typical project plan and a more detailed overview of the key parts of the plan including customer and partner…
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This video shows you the configuration steps that need to be performed to enable Machine Learning features in your Cloud for Customer system. For Ticket categorization setup (as mentioned in the…
openSAP Roles
Application Consultant
Administrator
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This video helps you learn how to process tickets in the ticket list by giving details of features like creating ticket list filters, actions on multiple tickets, escalations, assigning tickets and…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Intermediate
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This video helps you learn
how to work in the Fiori UI client with details on features like
navigation pane, app launcher, favorites, flagged and tagged items,
quick create, notifications and…
openSAP Roles
Application Consultant
Business User Experience Level
Beginner
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This video helps you learn how to work in offline mode and details features like initial data sync, view/edit/create new items, Calendar in offline mode, offline settings and more. Please do not…
openSAP Roles
Application Consultant
Business User
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This video helps you learn how to use leads by showcasing features like leads overview, activities in a lead, make a call using activities in a lead, update of leads, surveys and converting a lead to…
openSAP Roles
Application Consultant
Business User
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This video helps you learn how to use the features of opportunities like general details, sales teams, influencer map, buying center, associated activities, opportunity timeline and more. Please do…
openSAP Roles
Application Consultant
Business User
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Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video helps you learn how to use views…
openSAP Roles
Business User
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This video helps you get a quick glance of the different features available in SAP Cloud for Customer Analytics, familiarize yourself with the Fiori Client icons and options for tabular and graphical…
openSAP Roles
Application Consultant
Business User
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This video shows you how to work with Service tickets. Specifically, you can learn how to respond to an incoming phone call, resolve an issue and respond to the ticket. Please do not hesitate to…
openSAP Roles
Application Consultant
Business User LSC Product
SAP Customer Engagement Center | 73555000100800001322 Experience Level
Intermediate
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Find out about the common tasks that you can do on the homepage and how to personalize it. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to send us…
openSAP Roles
Application Consultant
Business User
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This video takes you through creative approaches to architecture design in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to…
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This video zeroes in on the auto scaling in SAP Commerce. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to send us your feedback.
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