Search for tag: "2021_11"

2102 Release: Τelco & Utilities Accelerator - SAP Commerce Cloud

This video walks you through an overview of the new features of the Telco and Utilities Accelerator release 2102. For more information, please have a look at the documentation.

From  openSAP Microlearning on March 19th, 2021 0 likes 210 plays 0  

Getting Started with Kanban Summarized JIT Calls - SAP S/4HANA Manufacturing

This microlearning provides an overview for External Procurement with Kanban, the function of Kanban Summarized JIT Calls, including the benefits and process, and the steps to create a Kanban…

From  openSAP Microlearning on March 18th, 2021 2 likes 236 plays 0  

Complex Quotes Made Easy - SAP Sales Cloud

This video shows you a demo of how SAP CPQ in works with SAP Sales Cloud to generate quick offers with configurable products. See how AI based suggestions during quotation process help with upsell…

From  openSAP Microlearning on March 12th, 2021 0 likes 372 plays 0  

Relationship Intelligence - SAP Sales Cloud

This video showcases the relationship intelligence features that give you relevant insights to close deals, leveraging the best relationships you have with the customer. For a particular customer,…

From  openSAP Microlearning on March 12th, 2021 1 likes 305 plays 0  

Mobile Features - SAP Sales Cloud

This video showcases the features provided by the SAP Sales Cloud mobile app. Get to see important highlights that help you with your daily work, such as key KPI's reports. Get information like…

From  openSAP Microlearning on March 12th, 2021 0 likes 348 plays 0  

Web Channel: Placement and Content - SAP Emarsys Customer Engagement

In this video, we explain placement and content pages. In the fourth part, we explain scheduling, overview, and reporting. This is part 3 of 4.

From  openSAP Microlearning on March 11th, 2021 0 likes 125 plays 0  

Web Channel: Scheduling, Overview and Reporting - SAP Emarsys Customer Engagement

In this video, we explain explain scheduling, overview, and reporting. This is part of 4 of 4.

From  openSAP Microlearning on March 11th, 2021 0 likes 117 plays 0  

SMS - SAP Emarsys Customer Engagement

In this video you will learn about managing your SMS campaigns.

From  openSAP Microlearning on March 11th, 2021 0 likes 124 plays 0  

openSAP Celebrates 5 Million Course Enrollments

Time to celebrate! openSAP reached 5 million course enrollments. See how our numbers developed over the years and built up to this important milestone for openSAP. Check out our courses at…

From  openSAP Microlearning on March 11th, 2021 8 likes 187 plays 0  

How to Connect With an External SMS Provider - SAP Service Cloud

In this video, you’ll learn how to connect SAP Service Cloud with an external SMS provider, and how to use the SMS channel to create and respond to a Customer Service ticket.

From  openSAP Microlearning on March 10th, 2021 1 likes 290 plays 0  

How to Set Up Email Channels - SAP Service Cloud

In this video, you’ll learn how to set up SAP Service Cloud to process all inbound emails from an external provider and how to convert them easily into Service Tickets.

From  openSAP Microlearning on March 10th, 2021 0 likes 306 plays 0  

Relational Data - SAP Emarsys Customer Engagament

In this video, we explain relational databases in general, the kind of services we offer, and how you can take advantage of this product in a fully managed or a self-service environment.

From  openSAP Microlearning on March 10th, 2021 0 likes 149 plays 0  

Predict: Web Recommendation - SAP Emarsys Customer Engagement

In this video, we introduce Predict Recommendations. The first video introduces you to the Data Sources pages. The second video explains Email Recommendation. This third video explains Web…

From  openSAP Microlearning on March 9th, 2021 0 likes 96 plays 0  

Web Channel: Campaign Creation and Settings - SAP Emarsys Customer Engagement

In this video we explain how to create and set the supported Web Channel campaigns, and how to track their performance. This is part 2 of 4.

From  openSAP Microlearning on March 6th, 2021 0 likes 127 plays 0  

Predict: Email Recommendation - SAP Emarsys Customer Engagement

In this video, we introduce Predict Recommendations. The first video introduces you to the Data Sources pages. This second video explains Email Recommendation. The third video explains Web…

From  openSAP Microlearning on March 4th, 2021 0 likes 123 plays 0  

Predict: Data Sources - SAP Emarsys Customer Engagement

In this video, we introduce Predict Recommendations. The 1st part introduces you to the Data Sources pages. The second video explains Email Recommendation. The third video explains Web…

From  openSAP Microlearning on March 4th, 2021 0 likes 143 plays 0  

Mobile Engage: In-App Messaging - SAP Emarsys Customer Engagement

In this video, we explain the Mobile In-App solution.

From  openSAP Microlearning on March 4th, 2021 0 likes 114 plays 0  

Magento Plugin Onboarding - SAP Emarsys Customer Engagement

In this video, we explain how to connect your Magento shop to your Emarsys account and how to activate the synchronization of the data you need.

From  openSAP Microlearning on March 4th, 2021 0 likes 91 plays 0  

Loyalty - SAP Emarsys Customer Engagement

In this video we explain the basic terminology of the integrated Emarsys Loyalty solution so you'll get a better understanding of what are the Loyalty Wallet, Plans, Points, Tiers, Benefits,…

From  openSAP Microlearning on March 4th, 2021 0 likes 235 plays 0  

HTML Editor - SAP Emarsys Customer Engagement

In this video, we explain the Triggered Email solution and the basics of the HTML Editor.

From  openSAP Microlearning on March 4th, 2021 0 likes 166 plays 0