Search for tag: "2022_30"
Data Depersonalization - SAP Service Cloud Version 2This video explains how an Administrator can remove personal data of an Employee, Individual Customers and Contacts are their request. This video also shows how to define a Data Retention period.
From SAP Microlearning
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Customize User Interface Using Key User Adaptation-SAP Service Cloud Version 2This video describes how an administrator can customize the look and feel of the user interface.
From SAP Microlearning
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[ARCHIVED] Achieve a Seamless Interplay between Customer Service and Field Service Scenarios in Service Cloud - WebcastsPlease note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This webcast will cover, how in…
From openSAP Microlearning
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