Search for tag: "admin"

Creating an Admin User from Provisioning - SAP SuccessFactors

In this Microlearning, you will learn how to create an admin user from Provisioning. This video is part of a larger course, you can find more details here.

From  openSAP Microlearning on May 25th, 2021 0 likes 121 plays 0  

How to Connect With an External SMS Provider - SAP Service Cloud

In this video, you’ll learn how to connect SAP Service Cloud with an external SMS provider, and how to use the SMS channel to create and respond to a Customer Service ticket.

From  openSAP Microlearning on March 10th, 2021 1 likes 344 plays 0  

How to Set Up Email Channels - SAP Service Cloud

In this video, you’ll learn how to set up SAP Service Cloud to process all inbound emails from an external provider and how to convert them easily into Service Tickets.

From  openSAP Microlearning on March 10th, 2021 0 likes 362 plays 0  

How to Set Up CTI Integration - SAP Service Cloud

This video explains step-by-step how to configure Computer Telephony Integration (CTI ) into your SAP Service Cloud system. With this integration, your system gets equipped to make and receive…

From  openSAP Microlearning on December 2nd, 2020 1 likes 1,116 plays 0  

Data Models Overview in embedded analytics for SAP Commissions

This video provides an overview of the 13 data models in embedded analytics for SAP Commissions. It also details how the data models retrieve data from the SAP Commissions pipeline process and…

From  openSAP Microlearning on October 23rd, 2020 1 likes 164 plays 0  

Deep Dive into Assigning Business Roles - SAP Sales Cloud

In this video, you'll take a deep dive into the concept and usage of business roles and gain an understanding of applying in various settings.

From  openSAP Microlearning on October 22nd, 2020 0 likes 202 plays 0  

[ARCHIVE] File Processing in SAP Commissions Data Loader (CDL) - Webinars

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch…

From  openSAP Microlearning on July 15th, 2020 0 likes 26 plays 0  

Creating Deposit Rule - SAP Commissions

Learn to create a Deposit Rule using an Incentive Output. Examine an example to place hold on the payment.

From  openSAP Microlearning on April 21st, 2020 0 likes 296 plays 0  

Working with Deposit Rules - SAP Commissions

This video provides an overview of the purpose and functions of the Deposit Rules. It discusses the Basic and Detail types of Deposit Rules. The video illustrates the difference between Earning Codes…

From  openSAP Microlearning on April 21st, 2020 0 likes 325 plays 0  

Understanding Business Units in SAP Commissions

This video provides a detailed description and example of the Business Unit security measure in SAP Commissions.

From  openSAP Microlearning on April 13th, 2020 1 likes 291 plays 0  

Working with Incentive Rules - SAP Commissions

This video provides an overview of the purpose and functions of Incentive Rules. It discusses the Basic and Bonus types of Incentive Rules. The video illustrates the difference between Aggregated and…

From  openSAP Microlearning on April 13th, 2020 0 likes 462 plays 0  

Creating Incentive Rules - SAP Commissions

Learn to create Incentive Rule using Primary Measurement. Examine an example using a Flat Rate in the Compensation Calculation.

From  openSAP Microlearning on April 1st, 2020 0 likes 408 plays 0  

Creating Secondary Measurement Rule - SAP Commissions

This video provides an overview of the purpose and function of Secondary Measurement Rules. Learn to create a Secondary Measurement Rule in the Rules Wizard workspace. Learn the steps to perform…

From  openSAP Microlearning on March 20th, 2020 0 likes 431 plays 0  

Creating Primary Measurement Rules - SAP Commissions

This video provides an overview of the purpose and functions of Primary Measurement Rules. Learn to create a Primary Measurement Rule in the Rules Wizard Workspace. Learn the steps to add conditions…

From  openSAP Microlearning on March 16th, 2020 0 likes 506 plays 0  

How to Work with Emails from Outlook - SAP Cloud for Customer

This video helps you learn how to integrate your Outlook to your Cloud For Customer system, add an email from Outlook as a reference to an account, and work with emails inside Cloud For Customer.

From  openSAP Microlearning on September 27th, 2018 3 likes 1,011 plays 2  

How to Configure Machine Learning - SAP Cloud for Customer

This video shows you the configuration steps that need to be performed to enable Machine Learning features in your Cloud for Customer system. For Ticket categorization setup (as mentioned in the…

From  openSAP Microlearning on August 1st, 2018 6 likes 1,282 plays 0  

How to Design a KPI - SAP Cloud for Customer

This video shows you how to create a KPI in a Report and embed this KPI as a widget on the home page. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want…

From  openSAP Microlearning on July 28th, 2018 11 likes 1,669 plays 0  

How to Set Up Sales Territories - SAP Cloud for Customer

This video shows you how to set up Sales territories in the SAP Cloud for Customer system. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to send us…

From  openSAP Microlearning on July 20th, 2018 3 likes 1,670 plays 2  

How to Configure Approval and Re-Approval Processes - SAP Cloud for Customer

In this video, you will learn how to configure the approval and re-submit processes in the context of a Sales Quote. Please do not hesitate to contact us at cx-enablement@sap.com if you have any…

From  openSAP Microlearning on July 20th, 2018 4 likes 1,118 plays 0  

Extensibility Overview Part 1 of 2 - SAP Cloud for Customer

In this video, you will learn how to: Set and change the layout for a specific group of end users Create a new page layout Adjust the master layout for mobile displays Automate business processes…

From  openSAP Microlearning on July 18th, 2018 2 likes 1,707 plays 0