Search for tag: "asm"
Creating a New Customer via ASM in SAP Commerce CloudThis video shows you how to create a new customer using the Assisted Service Module in SAP Commerce Cloud.
From SAP Microlearning
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How to Bring Your Customer Support to the Next Level with the Assisted Service Module (ASM) - WebcastsUsing the Assisted Service Module (ASM) means taking the same experience, and the same buying journey, that you've worked so hard to craft for your customers, and using it to empower your…
From SAP Microlearning
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Personalization and Multichannel CX - Ways to Personalize the User Experience in SAP Commerce CloudSAP Commerce Cloud offers a wide range of options for personalization, from the basic to the advanced and from the pre-built to the in-moment. In this session, Solution Value Advisor will walk you…
From SAP Microlearning
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Placing an Order for a Calling Customer in SAP Commerce CloudThis video shows you how to place order on behalf of a customer using the Assisted Service Module.
From SAP Microlearning
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Improving the User Experience with the ASM - SAP Commerce CloudWondering how to improve the User Experience on your online shop? This video gives you an overview of the Assisted Service Mode, a Bakoffice-agnostic overlay that allows you to assist your customers…
From SAP Microlearning
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Give or Withdraw Consent on a Customer's Behalf in the Assisted Service Mode – SAP Commerce CloudThis video shows you how to give or withdraw a customer's consent using ASM in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any…
From SAP Microlearning
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Access Customer Data in the Assisted Service Mode – SAP Commerce CloudThis video shows you how to access customer in the Assisted Service Mode in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or…
From SAP Microlearning
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