Search for tag: "asm"

11 Media

How to Bring Your Customer Support to the Next… duration 45 minutes 3 seconds How to Bring Your Customer Support to the Next… How to Bring Your Customer Support to the Next Level with the Assisted Service Module (ASM) - Webcasts	How to Bring Your Customer Support to the Next Level with the Assisted Service Module (ASM) - Webcasts Using the Assisted Service Module (ASM) means taking the same experience, and the same buying journey, that you've worked so hard to craft for your customers, and using it to empower your… webcast webinar automatic_captions 2022_41 asm commerce sap commerce cloud From openSAP Microlearning 0 likes 197 plays 2 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Beginner
Personalization and Multichannel CX - Ways to… duration 51 minutes 2 seconds Personalization and Multichannel CX - Ways to… Personalization and Multichannel CX - Ways to Personalize the User Experience in SAP Commerce Cloud	Personalization and Multichannel CX - Ways to Personalize the User Experience in SAP Commerce Cloud SAP Commerce Cloud offers a wide range of options for personalization, from the basic to the advanced and from the pre-built to the in-moment. In this session, Solution Value Advisor will walk you… sap commerce cloud smartedit webcast event webinar personalization asm assisted service module search personalization intelligent selling services iss 2022_12 From openSAP Microlearning 0 likes 190 plays 2 openSAP Roles Business Decision Maker Project Manager Application Consultant Administrator Business User LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Beginner
How to Place an Order for a Calling Customer -… duration 1 minute 47 seconds How to Place an Order for a Calling Customer -… How to Place an Order for a Calling Customer - SAP Commerce Cloud	How to Place an Order for a Calling Customer - SAP Commerce Cloud This video shows you how to place order on behalf of a customer using the Assisted Service Module. sap commerce cloud how-to end user 1905 customer support order asm assisted service module 2020_12 release 2005 orders From openSAP Microlearning 1 likes 2,534 plays 2 openSAP Roles Application Consultant LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
How to Create a New Customer via ASM - SAP… duration 1 minute 30 seconds How to Create a New Customer via ASM - SAP… How to Create a New Customer via ASM - SAP Commerce Cloud	How to Create a New Customer via ASM - SAP Commerce Cloud This video shows you how to create a new customer using the Assisted Service Module. sap commerce cloud how-to end user 1905 customer support asm assisted service module 2020_12 release 2005 orders From openSAP Microlearning 0 likes 2,486 plays 0 openSAP Roles Application Consultant LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
Improving the User Experience with the ASM - SAP… duration 3 minutes 17 seconds Improving the User Experience with the ASM - SAP… Improving the User Experience with the ASM - SAP Commerce Cloud	Improving the User Experience with the ASM - SAP Commerce Cloud Wondering how to improve the User Experience on your online shop? This video gives you an overview of the Assisted Service Mode, a Bakoffice-agnostic overlay that allows you to assist your customers… functional expert 2019_34 sap commerce cloud customer support features configurations end user asm orders 1905 From openSAP Microlearning 0 likes 2,432 plays 0 openSAP Roles Business User LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
Give or Withdraw Consent on a Customer's… duration 1 minute 39 seconds Give or Withdraw Consent on a Customer's… Give or Withdraw Consent on a Customer's Behalf in the Assisted Service Mode – SAP Commerce Cloud	Give or Withdraw Consent on a Customer's Behalf in the Assisted Service Mode – SAP Commerce Cloud This video shows you how to give or withdraw a customer's consent using ASM in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any… 2018_06 how-to sap commerce cloud consent 6.7 sap hybris commerce asm end user assisted service module orders From openSAP Microlearning 0 likes 1,589 plays 0 openSAP Roles Business User LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
[ARCHIVED] Close a Customer Account in the… duration 49 seconds [ARCHIVED] Close a Customer Account in the… [ARCHIVED] Close a Customer Account in the Assisted Service Mode – SAP Commerce Cloud	[ARCHIVED] Close a Customer Account in the Assisted Service Mode – SAP Commerce Cloud Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. This video describes how to close a customer's… sap hybris commerce end user 6.7 sap commerce cloud assisted service module asm 2018_06 how-to enablecx-archive orders depr_12-2021 depr_12-2021-7 From openSAP Microlearning 0 likes 411 plays 0 openSAP Roles Business User
Access Customer Data in the Assisted Service Mode… duration 1 minute 28 seconds Access Customer Data in the Assisted Service Mode… Access Customer Data in the Assisted Service Mode – SAP Commerce Cloud	Access Customer Data in the Assisted Service Mode – SAP Commerce Cloud This video shows you how to access customer in the Assisted Service Mode in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or… 6.7 assisted service module how-to sap commerce cloud end user asm 2018_06 sap hybris commerce orders From openSAP Microlearning 1 likes 2,423 plays 0 openSAP Roles Business User LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Intermediate
[ARCHIVED] Place an Order for a Calling Customer… duration 1 minute 53 seconds [ARCHIVED] Place an Order for a Calling Customer… [ARCHIVED] Place an Order for a Calling Customer - SAP Commerce Cloud	[ARCHIVED] Place an Order for a Calling Customer - SAP Commerce Cloud how-to asm assisted service module end user sap commerce cloud sap hybris commerce 6.6 2018_03 6.7 enablecx-archive opensap-archive depr_12-2021-16 depr_12-2021 From openSAP Microlearning 0 likes 603 plays 0
[ARCHIVED] Create a New Customer Account via ASM… duration 1 minute 19 seconds [ARCHIVED] Create a New Customer Account via ASM… [ARCHIVED] Create a New Customer Account via ASM - SAP Commerce Cloud	[ARCHIVED] Create a New Customer Account via ASM - SAP Commerce Cloud how-to asm assisted service module end user sap commerce cloud sap hybris commerce 6.6 2018_03 6.7 enablecx-archive opensap-archive depr_12-2021-16 depr_12-2021 From openSAP Microlearning 0 likes 727 plays 0
Customer Support Ticket in the Telco & Media… duration 1 minute 51 seconds Customer Support Ticket in the Telco & Media… Customer Support Ticket in the Telco & Media Accelerator – SAP Commerce Cloud	Customer Support Ticket in the Telco & Media Accelerator – SAP Commerce Cloud This demo shows you a customer Support ticket workflow using the Telco & Media Accelerator. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or… sap hybris commerce telco and media accelerator asm service functional expert sap commerce cloud 6.6 2018_02 features configurations telecommunications depr_12-2021 depr_12-2021-2 From openSAP Microlearning 1 likes 48 plays 0