Search for tag: "assisted service module"

Creating a New Customer via ASM in SAP Commerce Cloud

This video shows you how to create a new customer using the Assisted Service Module in SAP Commerce Cloud.

From  SAP Microlearning 0 likes 114 plays

Personalization and Multichannel CX - Ways to Personalize the User Experience in SAP Commerce Cloud

SAP Commerce Cloud offers a wide range of options for personalization, from the basic to the advanced and from the pre-built to the in-moment. In this session, Solution Value Advisor will walk you…

From  SAP Microlearning 0 likes 244 plays

Placing an Order for a Calling Customer in SAP Commerce Cloud

This video shows you how to place order on behalf of a customer using the Assisted Service Module.

From  SAP Microlearning 1 likes 2,693 plays

Give or Withdraw Consent on a Customer's Behalf in the Assisted Service Mode – SAP Commerce Cloud

This video shows you how to give or withdraw a customer's consent using ASM in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any…

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From  SAP Microlearning 0 likes 1,698 plays

Access Customer Data in the Assisted Service Mode – SAP Commerce Cloud

This video shows you how to access customer in the Assisted Service Mode in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or…

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From  SAP Microlearning 1 likes 2,591 plays