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03:34 Dynamic Visit Planning - SAP Sales Cloud Dynamic Visit Planning - SAP Sales Cloud	Dynamic Visit Planning - SAP Sales Cloud Dynamic Visit Planning is an Intelligent add-on available for SAP Sales Cloud. This video shows you how to create a schedule based visit plans using route groups. you can also see a demo of how to… sap sales cloud business process intelligent add-on visits planning routing cloud for customer sap c4c c4c 2021_50 opensap_carousel From openSAP Microlearning 2 likes 301 plays 0 openSAP Roles Application Consultant Administrator Business User openSAP Products SAP CX Solutions
01:02 Using Caller ID Feature in Mobile Apps - SAP… Using Caller ID Feature in Mobile Apps - SAP Sales Cloud	Using Caller ID Feature in Mobile Apps - SAP Sales Cloud This video shows you how to use the Caller ID feature to access Cloud for Customer contact information. You will learn how to set up and configure the feature on your mobile phone. leads administration authorization 2021_27 captions sap sales cloud c4c From openSAP Microlearning 0 likes 95 plays 0 openSAP Roles Business Decision Maker Business User openSAP Products SAP CX Solutions
02:12 Setting Up Automatic Creation of Follow-Up… Setting Up Automatic Creation of Follow-Up Tickets in Surveys - SAP Sales Cloud	Setting Up Automatic Creation of Follow-Up Tickets in Surveys - SAP Sales Cloud In this video, you will learn how to automate the creation of follow-up tickets in surveys in SAP Sales Cloud. survey sap sales cloud c4c administration automation 2021_26 opensap_carousel From openSAP Microlearning 0 likes 170 plays 0 openSAP Roles Application Consultant Technology Consultant openSAP Products SAP CX Solutions
00:55 Setting Up Out of Office - SAP Sales Cloud Setting Up Out of Office - SAP Sales Cloud	Setting Up Out of Office - SAP Sales Cloud In this video, you will learn how to use the SAP Cloud for Customer Add in to block your calendar in Microsoft outlook and synchronize it to your SAP Sales Cloud solution. configuration outlook sales cloud c4c out of office 2102 captions 2021_21 opensap_carousel cx_solutions_summerschool From openSAP Microlearning 1 likes 361 plays 0 openSAP Roles Application Consultant Administrator Business User openSAP Products SAP CX Solutions
01:43 Perfect Store Visit Execution - SAP Sales Cloud Perfect Store Visit Execution - SAP Sales Cloud	Perfect Store Visit Execution - SAP Sales Cloud In this video, you will get an overview of perfect store visit execution. Learn about how features like Engagement map, Surveys and Visit Score help you maximize store visits by your sales team. retail mobile visit store sap sales cloud c4c 2021_18 cx_solutions_summerschool From openSAP Microlearning 0 likes 248 plays 0 openSAP Roles Application Consultant Technology Consultant Administrator openSAP Products SAP CX Solutions
01:52 Setting Up Automatic Creation of Follow-Up Tasks… Setting Up Automatic Creation of Follow-Up Tasks in Surveys - SAP Sales Cloud	Setting Up Automatic Creation of Follow-Up Tasks in Surveys - SAP Sales Cloud In this video, you will learn how to automate the creation of follow-up tasks in surveys in SAP Sales Cloud. retailexecution survey configuration sap sales cloud c4c 2021_18 cx_solutions_summerschool From openSAP Microlearning 0 likes 146 plays 0 openSAP Roles Application Consultant Technology Consultant Administrator openSAP Products SAP CX Solutions
03:45 [ARCHIVED] Learning Resources - SAP Service Cloud [ARCHIVED] Learning Resources - SAP Service Cloud	[ARCHIVED] Learning Resources - SAP Service Cloud Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch… sap service guide sap service cloud service cloud customer experience customer service c4c c4c cloud for customer c4c quick guide 2021_15 captions opensap-archive From openSAP Microlearning 2 likes 900 plays 0 openSAP Roles Business Decision Maker Project Manager Administrator Business User openSAP Products SAP CX Solutions
04:34 How to Connect With an External SMS Provider -… How to Connect With an External SMS Provider - SAP Service Cloud	How to Connect With an External SMS Provider - SAP Service Cloud In this video, you’ll learn how to connect SAP Service Cloud with an external SMS provider, and how to use the SMS channel to create and respond to a Customer Service ticket. sap service cloud service c4c administrator admin features configurations sms omni-channel 2021_11 cloud for customer From openSAP Microlearning 2 likes 805 plays 2 openSAP Roles Application Consultant Technology Consultant Administrator openSAP Products SAP CX Solutions
06:00 How to Set Up Email Channels - SAP Service Cloud How to Set Up Email Channels - SAP Service Cloud	How to Set Up Email Channels - SAP Service Cloud In this video, you’ll learn how to set up SAP Service Cloud to process all inbound emails from an external provider and how to convert them easily into Service Tickets. sap service cloud c4c service features configurations email channel admin administrator 2021_11 From openSAP Microlearning 1 likes 1,029 plays 0 openSAP Roles Application Consultant Technology Consultant Administrator openSAP Products SAP CX Solutions
05:38 SAP Service Cloud Additional Features SAP Service Cloud Additional Features	SAP Service Cloud Additional Features In this video, you’ll learn about some of SAP Service Cloud’s additional features such as Knowledge Base, Service Analytics, Installation Management, Warranty Management and Service… service cloud sap service cloud c4c features 2021_10 omnichannel service contracts cloud for service From openSAP Microlearning 2 likes 1,472 plays 0 openSAP Roles Business Decision Maker Business User openSAP Products SAP CX Solutions
41:29 [ARCHIVED] SAP Cloud for Customer 2102 Release… [ARCHIVED] SAP Cloud for Customer 2102 Release Briefing: Service - Webcasts	[ARCHIVED] SAP Cloud for Customer 2102 Release Briefing: Service - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch… webcast webinar sap service cloud c4c cloud for customer 2102 customer release briefing 2021_04 opensap-archive From openSAP Microlearning 0 likes 183 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
32:45 [ARCHIVED] SAP Cloud for Customer 2102 Release… [ARCHIVED] SAP Cloud for Customer 2102 Release Briefing: Platform & Integration - Webcasts	[ARCHIVED] SAP Cloud for Customer 2102 Release Briefing: Platform & Integration - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch… webcast webinar sap sales cloud sap service cloud c4c sap cloud for customer 2102 customer release briefing platform integration 2021_04 opensap-archive From openSAP Microlearning 0 likes 199 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
42:43 [ARCHIVED] SAP Cloud for Customer 2102 Release… [ARCHIVED] SAP Cloud for Customer 2102 Release Briefing: Sales - Webcasts	[ARCHIVED] SAP Cloud for Customer 2102 Release Briefing: Sales - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch… webcast webinar sap sales cloud c4c sap cloud for customer 2102 customer release briefing 2021_04 opensap-archive From openSAP Microlearning 0 likes 334 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
29:27 [ARCHIVED] SAP Cloud for Customer and SAP… [ARCHIVED] SAP Cloud for Customer and SAP Analytics Cloud Integration - Webcasts	[ARCHIVED] SAP Cloud for Customer and SAP Analytics Cloud Integration - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch… webcast webinar sap sales cloud sap service cloud c4c integration sap analytics cloud sac 2021_03 opensap-archive From openSAP Microlearning 1 likes 168 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
08:01 Introduction - SAP Service Cloud Introduction - SAP Service Cloud	Introduction - SAP Service Cloud This video gives you an introduction to SAP Service Cloud and how this expanded set of capabilities can enable your service organisations to understand your customers, engage with them and deliver… 2020_50 service cloud sap service cloud service features c4c cloud for customer c4c cx_solutions_summerschool From openSAP Microlearning 5 likes 3,479 plays 0 openSAP Roles Application Consultant Technology Consultant Developer Administrator Business User openSAP Products SAP CX Solutions
46:30 [ARCHIVED] Introduction to SAP Intelligent Sales… [ARCHIVED] Introduction to SAP Intelligent Sales Execution - Webinars	[ARCHIVED] Introduction to SAP Intelligent Sales Execution - Webinars Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch… 2020_46 webinar sap sales cloud c4c introduction sap intelligent sales execution ise customer partner sales management sales operations key user opensap-archive From openSAP Microlearning 0 likes 112 plays 0 openSAP Roles Application Consultant openSAP Products SAP CX Solutions
48:41 [ARCHIVED] SAP Cloud for Customer 2011 Release… [ARCHIVED] SAP Cloud for Customer 2011 Release Briefing : Service - Webcasts	[ARCHIVED] SAP Cloud for Customer 2011 Release Briefing : Service - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch… sap service cloud sap cloud for customer webinar c4c customer 2011 release briefing 2020_43 webcast opensap-archive From openSAP Microlearning 0 likes 186 plays 0 openSAP Roles Application Consultant Technology Consultant openSAP Products SAP CX Solutions
01:02:11 [ARCHIVED] SAP Cloud for Customer 2011 Release… [ARCHIVED] SAP Cloud for Customer 2011 Release Briefing : Platform and Integration - Webcasts	[ARCHIVED] SAP Cloud for Customer 2011 Release Briefing : Platform and Integration - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch… sap sales cloud sap service cloud sap cloud for customer webinar c4c 2011 customer release briefing platform integration 2020_43 webcast opensap-archive From openSAP Microlearning 0 likes 255 plays 0 openSAP Roles Application Consultant Technology Consultant openSAP Products SAP CX Solutions
53:58 [ARCHIVED] SAP Cloud for Customer 2011 Release… [ARCHIVED] SAP Cloud for Customer 2011 Release Briefing : Sales - Webinars	[ARCHIVED] SAP Cloud for Customer 2011 Release Briefing : Sales - Webinars Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch… sap sales cloud sap cloud for customer webinar c4c customer 2011 release briefing 2020_43 opensap-archive From openSAP Microlearning 0 likes 359 plays 0 openSAP Roles Application Consultant Technology Consultant openSAP Products SAP CX Solutions
48:57 [ARCHIVE] SAP Cloud for Customer 2008 Release… [ARCHIVE] SAP Cloud for Customer 2008 Release Briefing: Service - Webinars	[ARCHIVE] SAP Cloud for Customer 2008 Release Briefing: Service - Webinars Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch… webinar c4c customer 2008 release briefing 2020_31 opensap-archive From openSAP Microlearning 0 likes 202 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User openSAP Products SAP CX Solutions