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Analytics in SAP Sales & Service Cloud… duration 44 minutes 55 seconds Analytics in SAP Sales & Service Cloud… Analytics in SAP Sales & Service Cloud Version 2 - Webcast	Analytics in SAP Sales & Service Cloud Version 2 - Webcast SAP Analytics Cloud is embedded in SAP Sales and Service Cloud version 2, and enables users to discover insights and create powerful analytical stories. During this webcast, we will demonstrate the… webcast webinar automatic_captions sap sales cloud sap service cloud sap sales & service cloud version 2 analytics crm c4c 2023_30 From openSAP Microlearning 2 likes 581 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist LSC Product SAP Sales Cloud Version 2 \| 73555000100800003822 SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
SAP Sales and Service Cloud - 2305 Release… duration 1 hour 22 minutes SAP Sales and Service Cloud - 2305 Release… SAP Sales and Service Cloud - 2305 Release Briefing - Webcast	SAP Sales and Service Cloud - 2305 Release Briefing - Webcast Get an insightful preview of the planned innovations for the upcoming May 2023 (2305) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in… webcast webinar automatic_captions what's new release sap sales cloud sap service cloud crm c4c sales service 2023_17 From openSAP Microlearning 0 likes 599 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Administrator Architect Business User CEE Consultant Data Analyst Data Scientist Developer Marketing Presales Project Manager Sales Support Consultant LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
How to Work with Service Ticket Elements - SAP… duration 7 minutes 58 seconds How to Work with Service Ticket Elements - SAP… How to Work with Service Ticket Elements - SAP Service Cloud	How to Work with Service Ticket Elements - SAP Service Cloud In this video, you will learn about the different elements of service tickets and how they are used together by the service agents to perform their daily tasks, captions 2023_16 c4c service sap service cloud ticket service ticket From openSAP Microlearning 1 likes 734 plays 0 openSAP Roles Application Consultant Technology Consultant Administrator Business User Learner Roles Administrator Business User Consultant LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
How to Work with Global Search - SAP Service… duration 3 minutes 52 seconds How to Work with Global Search - SAP Service… How to Work with Global Search - SAP Service Cloud Version 2	How to Work with Global Search - SAP Service Cloud Version 2 In this video, you can see how users can easily search on any business entity from the home page as well as any of the other work centers. You can either do a search on any and all business entities… c4c service captions 2023_14 sap service cloud version 2 global search search From openSAP Microlearning 1 likes 735 plays 0 openSAP Roles Application Consultant Technology Consultant Administrator Business User Learner Roles Administrator Business User Consultant LSC Product SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
[ARCHIVED] SAP Sales & Service Cloud 2211… duration 1 hour 3 minutes [ARCHIVED] SAP Sales & Service Cloud 2211… [ARCHIVED] SAP Sales & Service Cloud 2211 Release Briefing - Webcast	[ARCHIVED] SAP Sales & Service Cloud 2211 Release Briefing - Webcast Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Get an insightful preview of the planned… webcast webinar automatic_captions 2022_42 2211 what's new c4c sap sales cloud sap service cloud release captions opensap-archive From openSAP Microlearning 0 likes 297 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
Data Sources in SAP Sales and Service Cloud -… duration 1 hour 1 minute Data Sources in SAP Sales and Service Cloud -… Data Sources in SAP Sales and Service Cloud - Webcast	Data Sources in SAP Sales and Service Cloud - Webcast During this session, you will learn how to create a custom data source, create and edit different types of data sources, and Best Practices for Modeling / Handling Data Sources to ensure the best… webcast webinar data sources captions sap sales cloud sap service cloud c4c custom data source best practices 2022_40 From openSAP Microlearning 1 likes 654 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
[ARCHIVED] Achieve a Seamless Interplay between… duration 43 minutes 11 seconds [ARCHIVED] Achieve a Seamless Interplay between… [ARCHIVED] Achieve a Seamless Interplay between Customer Service and Field Service Scenarios in Service Cloud - Webcasts	[ARCHIVED] Achieve a Seamless Interplay between Customer Service and Field Service Scenarios in Service Cloud - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This webcast will cover, how in… webcast webinar sap service cloud sap field service management fsm c4c customer experience automatic_captions 2022_30 captions opensap-archive From openSAP Microlearning 1 likes 198 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Business User Learner Roles Business User Consultant Project Manager LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
[ARCHIVED] Dynamic Visit Planning - SAP Sales… duration 3 minutes 34 seconds [ARCHIVED] Dynamic Visit Planning - SAP Sales… [ARCHIVED] Dynamic Visit Planning - SAP Sales Cloud	[ARCHIVED] Dynamic Visit Planning - SAP Sales Cloud Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Dynamic Visit Planning is an Intelligent… sap sales cloud business process intelligent add-on visits planning routing cloud for customer sap c4c c4c 2021_50 opensap_carousel opensap-archive From openSAP Microlearning 3 likes 1,594 plays 0 openSAP Roles Application Consultant Administrator Business User Learner Roles Administrator Business User Consultant LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
[ARCHIVED] Adoption Lab: Create a Sales Cloud… duration 1 hour 40 minutes [ARCHIVED] Adoption Lab: Create a Sales Cloud… [ARCHIVED] Adoption Lab: Create a Sales Cloud Dashboard Using Business Analytics - Webcasts	[ARCHIVED] Adoption Lab: Create a Sales Cloud Dashboard Using Business Analytics - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This adoption lab is designed to help you… sap sales cloud webcast sales analytics dashboards reporting c4c cloud for customer 2021_47 opensap-archive From openSAP Microlearning 1 likes 178 plays 4 openSAP Roles Application Consultant Technology Consultant Administrator Learner Roles Administrator Consultant LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
Leverage Machine Learning (ML) for Sales &… duration 53 minutes 33 seconds Leverage Machine Learning (ML) for Sales &… Leverage Machine Learning (ML) for Sales & Service Cloud - Webcasts	Leverage Machine Learning (ML) for Sales & Service Cloud - Webcasts Are you considering leveraging ML to improve your sales and service processes? In this webinar, you will get an overview about what options are currently available for SAP Sales and Service Cloud.… webcast webinar sap sales cloud sap service cloud c4c sap cloud for customer machine learning customer roadmap demo 2021_42 undo-archive From openSAP Microlearning 1 likes 139 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
[ARCHIVED] Improve Agent Efficiency with SAP… duration 29 minutes 8 seconds [ARCHIVED] Improve Agent Efficiency with SAP… [ARCHIVED] Improve Agent Efficiency with SAP Service Cloud, Service Agent Console, Add-on - Webcasts	[ARCHIVED] Improve Agent Efficiency with SAP Service Cloud, Service Agent Console, Add-on - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning.Making the life of a service agent… sap service cloud webcast c4c sap cloud for customer 2108 customer release briefing service add-on dynamic visit planning dva 2021_31 webinar undo-archive opensap-archive From openSAP Microlearning 1 likes 276 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
[ARCHIVED] Using Caller ID Feature in Mobile Apps… duration 1 minute 2 seconds [ARCHIVED] Using Caller ID Feature in Mobile Apps… [ARCHIVED] Using Caller ID Feature in Mobile Apps - SAP Sales Cloud	[ARCHIVED] Using Caller ID Feature in Mobile Apps - SAP Sales Cloud Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This video shows you how to use the Caller… leads administration authorization 2021_27 captions sap sales cloud c4c undo-archive opensap-archive From openSAP Microlearning 0 likes 259 plays 0 openSAP Roles Business Decision Maker Business User Learner Roles Business User LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
Setting Up Automatic Creation of Follow-Up… duration 2 minutes 12 seconds Setting Up Automatic Creation of Follow-Up… Setting Up Automatic Creation of Follow-Up Tickets in Surveys - SAP Sales Cloud	Setting Up Automatic Creation of Follow-Up Tickets in Surveys - SAP Sales Cloud In this video, you will learn how to automate the creation of follow-up tickets in surveys in SAP Sales Cloud. survey sap sales cloud c4c administration automation 2021_26 opensap_carousel From openSAP Microlearning 0 likes 294 plays 0 openSAP Roles Application Consultant Technology Consultant LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
Setting Up Out of Office - SAP Sales Cloud duration 55 seconds Setting Up Out of Office - SAP Sales Cloud Setting Up Out of Office - SAP Sales Cloud	Setting Up Out of Office - SAP Sales Cloud In this video, you will learn how to use the SAP Cloud for Customer Add in to block your calendar in Microsoft outlook and synchronize it to your SAP Sales Cloud solution. configuration outlook sales cloud c4c out of office 2102 captions 2021_21 opensap_carousel cx_solutions_summerschool undo-archive From openSAP Microlearning 1 likes 566 plays 0 openSAP Roles Application Consultant Administrator Business User LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
[ARCHIVED] Achieve Your Service Organization… duration 52 minutes 16 seconds [ARCHIVED] Achieve Your Service Organization… [ARCHIVED] Achieve Your Service Organization Goals with Efficient Ticket Processing - Webcasts	[ARCHIVED] Achieve Your Service Organization Goals with Efficient Ticket Processing - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Do you struggle with the following in your… service cloud c4c best practice feature 2021_21 webinar webcast opensap-archive From openSAP Microlearning 0 likes 66 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
[ARCHIVED] Service Analytics for Smart Decision… duration 50 minutes 30 seconds [ARCHIVED] Service Analytics for Smart Decision… [ARCHIVED] Service Analytics for Smart Decision Making - Webcasts	[ARCHIVED] Service Analytics for Smart Decision Making - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Better decision making depends upon… webcast webinar service c4c best practices feature analytics 2021_21 opensap-archive From openSAP Microlearning 0 likes 95 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
[ARCHIVED] Drive Sales and Free up Capacity of… duration 58 minutes 54 seconds [ARCHIVED] Drive Sales and Free up Capacity of… [ARCHIVED] Drive Sales and Free up Capacity of Your Sales Personnel by More Efficient Visit Planning and Execution - Webcasts	[ARCHIVED] Drive Sales and Free up Capacity of Your Sales Personnel by More Efficient Visit Planning and Execution - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Optimized Visit Planning, Execution and… webcast webinar sap sales cloud c4c best practice feature 2021_20 opensap-archive From openSAP Microlearning 0 likes 122 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
[ARCHIVED] Increase End-Customer Satisfaction and… duration 50 minutes 8 seconds [ARCHIVED] Increase End-Customer Satisfaction and… [ARCHIVED] Increase End-Customer Satisfaction and Capacity of your Sales Personnel by Simplified and Accelerated Quote and Order Taking - Webcasts	[ARCHIVED] Increase End-Customer Satisfaction and Capacity of your Sales Personnel by Simplified and Accelerated Quote and Order Taking - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Time saved is money saved, especially when… webcast webinar sap sales cloud c4c best practice feature 2021_19 opensap-archive From openSAP Microlearning 0 likes 101 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
Perfect Store Visit Execution - SAP Sales Cloud duration 1 minute 43 seconds Perfect Store Visit Execution - SAP Sales Cloud Perfect Store Visit Execution - SAP Sales Cloud	Perfect Store Visit Execution - SAP Sales Cloud In this video, you will get an overview of perfect store visit execution. Learn about how features like Engagement map, Surveys and Visit Score help you maximize store visits by your sales team. retail mobile visit store sap sales cloud c4c 2021_18 cx_solutions_summerschool From openSAP Microlearning 1 likes 715 plays 0 openSAP Roles Application Consultant Technology Consultant Administrator LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
Setting Up Automatic Creation of Follow-Up Tasks… duration 1 minute 52 seconds Setting Up Automatic Creation of Follow-Up Tasks… Setting Up Automatic Creation of Follow-Up Tasks in Surveys - SAP Sales Cloud	Setting Up Automatic Creation of Follow-Up Tasks in Surveys - SAP Sales Cloud In this video, you will learn how to automate the creation of follow-up tasks in surveys in SAP Sales Cloud. retailexecution survey configuration sap sales cloud c4c 2021_18 cx_solutions_summerschool undo-archive From openSAP Microlearning 0 likes 436 plays 0 openSAP Roles Application Consultant Technology Consultant Administrator LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner