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SAP Analytics Cloud is embedded in SAP Sales and Service Cloud version 2, and enables users to discover insights and create powerful analytical stories. During this webcast, we will demonstrate the…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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Get
an insightful preview of the planned innovations for the upcoming May 2023
(2305) Release of SAP Sales & Service Cloud. As always we’ll talk about
highlights in…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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In this video, you will learn about the different elements of service tickets and how they are used together by the service agents to perform their daily tasks,
openSAP Roles
Application Consultant
Technology Consultant
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Business User openSAP Products
SAP CX Solutions
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In this video, you can see how users can easily search on any business entity from the home page as well as any of the other work centers. You can either do a search on any and all business entities…
openSAP Roles
Application Consultant
Technology Consultant
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Business User openSAP Products
SAP CX Solutions
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Get an insightful preview of the planned innovations for the upcoming November 2022 (2211) Release of SAP Cloud for Customer. We’ll talk about highlights in Platform & Integration, Sales,…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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During this session, you will learn how to create a custom data source,
create and edit different types of data sources, and Best Practices for
Modeling / Handling Data Sources to ensure the best…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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This webcast will cover, how in today's service-oriented era, SAP's Service Cloud Solution can be used in conjunction with SAP's Field Service Management. Interested in LIVE webcasts?…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Business User openSAP Products
SAP CX Solutions
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Get an insightful preview of the planned innovations for the upcoming May (2205) Release of SAP Cloud for Customer. We’ll talk about highlights in Platform & Integration, Sales and Service.…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Get an insightful preview of the planned…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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Dynamic Visit Planning is an Intelligent add-on available for SAP Sales Cloud. This video shows you how to create a schedule based visit plans using route groups. you can also see a demo of how to…
openSAP Roles
Application Consultant
Administrator
Business User openSAP Products
SAP CX Solutions
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This adoption
lab is designed to help you build a Dashboard in Sales Cloud using the built-in
Business Analytics tools. During this session you will learn how to create a
report with views and…
openSAP Roles
Application Consultant
Technology Consultant
Administrator openSAP Products
SAP CX Solutions
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Are you considering leveraging
ML to improve your sales and service processes? In this webinar, you will get
an overview about what options are currently available for SAP Sales and Service
Cloud.…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningHow do I focus my energies on the right…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
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Developer
Administrator
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Data Scientist openSAP Products
SAP CX Solutions
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Making the life of a service agent easier:
Quickly get up to speed on customer context
with a full view of customers with the latest on front and back office
transactions.
Faster…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning Planning routes is time consuming and the…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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This video shows you how to use the Caller ID feature to access Cloud for Customer contact information. You will learn how to set up and configure the feature on your mobile phone.
openSAP Roles
Business Decision Maker
Business User openSAP Products
SAP CX Solutions
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In this video, you will learn how to automate the creation of follow-up tickets in surveys in SAP Sales Cloud.
openSAP Roles
Application Consultant
Technology Consultant openSAP Products
SAP CX Solutions
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Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningIn this session we will give you an overview…
openSAP Roles
Project Manager
Application Consultant
Technology Consultant
Administrator openSAP Products
SAP CX Solutions
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In this video, you will learn how to use the SAP Cloud for Customer Add in to block your calendar in Microsoft outlook and synchronize it to your SAP Sales Cloud solution.
openSAP Roles
Application Consultant
Administrator
Business User openSAP Products
SAP CX Solutions
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Do you struggle with the following in your Service process:Assigning tickets to the right team and agent Having too many tickets for the same issue Being unsure about how to automate repeatable…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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