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44:55 Analytics in SAP Sales & Service Cloud… Analytics in SAP Sales & Service Cloud Version 2 - Webcast	Analytics in SAP Sales & Service Cloud Version 2 - Webcast SAP Analytics Cloud is embedded in SAP Sales and Service Cloud version 2, and enables users to discover insights and create powerful analytical stories. During this webcast, we will demonstrate the… webcast webinar automatic_captions sap sales cloud sap service cloud sap sales & service cloud version 2 analytics crm c4c 2023_30 From openSAP Microlearning 1 likes 140 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
01:22:51 SAP Sales and Service Cloud - 2305 Release… SAP Sales and Service Cloud - 2305 Release Briefing - Webcast	SAP Sales and Service Cloud - 2305 Release Briefing - Webcast Get an insightful preview of the planned innovations for the upcoming May 2023 (2305) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in… webcast webinar automatic_captions what's new release sap sales cloud sap service cloud crm c4c sales service 2023_17 From openSAP Microlearning 0 likes 455 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
07:58 How to Work with Service Ticket Elements - SAP… How to Work with Service Ticket Elements - SAP Service Cloud	How to Work with Service Ticket Elements - SAP Service Cloud In this video, you will learn about the different elements of service tickets and how they are used together by the service agents to perform their daily tasks, captions 2023_16 c4c service sap service cloud ticket service ticket From openSAP Microlearning 0 likes 307 plays 0 openSAP Roles Application Consultant Technology Consultant Administrator Business User openSAP Products SAP CX Solutions
03:52 How to Work with Global Search - SAP Service… How to Work with Global Search - SAP Service Cloud Version 2	How to Work with Global Search - SAP Service Cloud Version 2 In this video, you can see how users can easily search on any business entity from the home page as well as any of the other work centers. You can either do a search on any and all business entities… c4c service captions 2023_14 sap service cloud version 2 global search search From openSAP Microlearning 0 likes 370 plays 0 openSAP Roles Application Consultant Technology Consultant Administrator Business User openSAP Products SAP CX Solutions
01:03:27 SAP Sales & Service Cloud 2211 Release… SAP Sales & Service Cloud 2211 Release Briefing - Webcast	SAP Sales & Service Cloud 2211 Release Briefing - Webcast Get an insightful preview of the planned innovations for the upcoming November 2022 (2211) Release of SAP Cloud for Customer. We’ll talk about highlights in Platform & Integration, Sales,… webcast webinar automatic_captions 2022_42 2211 what's new c4c sap sales cloud sap service cloud release captions From openSAP Microlearning 0 likes 254 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
01:01:00 Data Sources in SAP Sales and Service Cloud -… Data Sources in SAP Sales and Service Cloud - Webcast	Data Sources in SAP Sales and Service Cloud - Webcast During this session, you will learn how to create a custom data source, create and edit different types of data sources, and Best Practices for Modeling / Handling Data Sources to ensure the best… webcast webinar data sources captions sap sales cloud sap service cloud c4c custom data source best practices 2022_40 From openSAP Microlearning 1 likes 364 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
43:11 Achieve a Seamless Interplay between Customer… Achieve a Seamless Interplay between Customer Service and Field Service Scenarios in Service Cloud - Webcasts	Achieve a Seamless Interplay between Customer Service and Field Service Scenarios in Service Cloud - Webcasts This webcast will cover, how in today's service-oriented era, SAP's Service Cloud Solution can be used in conjunction with SAP's Field Service Management. Interested in LIVE webcasts?… webcast webinar sap service cloud sap field service management fsm c4c customer experience automatic_captions 2022_30 captions From openSAP Microlearning 1 likes 160 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Business User openSAP Products SAP CX Solutions
01:08:26 SAP Cloud for Customer 2205 Release Briefing -… SAP Cloud for Customer 2205 Release Briefing - Webcasts	SAP Cloud for Customer 2205 Release Briefing - Webcasts Get an insightful preview of the planned innovations for the upcoming May (2205) Release of SAP Cloud for Customer. We’ll talk about highlights in Platform & Integration, Sales and Service.… sap service cloud sap sales cloud webinar webcast 2205 c4c whats_new platform integration service cloud sales cloud captions 2022_19 From openSAP Microlearning 0 likes 225 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
01:11:34 [ARCHIVED] SAP Cloud for Customer 2202 Release… [ARCHIVED] SAP Cloud for Customer 2202 Release Briefing - Webcasts	[ARCHIVED] SAP Cloud for Customer 2202 Release Briefing - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Get an insightful preview of the planned… sap service cloud sap sales cloud webcast webinar c4c release briefing what's new 2202 service sales platform integration 2202_06 opensap-archive From openSAP Microlearning 1 likes 170 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
03:34 Dynamic Visit Planning - SAP Sales Cloud Dynamic Visit Planning - SAP Sales Cloud	Dynamic Visit Planning - SAP Sales Cloud Dynamic Visit Planning is an Intelligent add-on available for SAP Sales Cloud. This video shows you how to create a schedule based visit plans using route groups. you can also see a demo of how to… sap sales cloud business process intelligent add-on visits planning routing cloud for customer sap c4c c4c 2021_50 opensap_carousel From openSAP Microlearning 3 likes 1,293 plays 0 openSAP Roles Application Consultant Administrator Business User openSAP Products SAP CX Solutions
01:40:18 Adoption Lab: Create a Sales Cloud Dashboard… Adoption Lab: Create a Sales Cloud Dashboard Using Business Analytics - Webcasts	Adoption Lab: Create a Sales Cloud Dashboard Using Business Analytics - Webcasts This adoption lab is designed to help you build a Dashboard in Sales Cloud using the built-in Business Analytics tools. During this session you will learn how to create a report with views and… sap sales cloud webcast sales analytics dashboards reporting c4c cloud for customer 2021_47 From openSAP Microlearning 1 likes 103 plays 4 openSAP Roles Application Consultant Technology Consultant Administrator openSAP Products SAP CX Solutions
53:33 Leverage Machine Learning (ML) for Sales &… Leverage Machine Learning (ML) for Sales & Service Cloud - Webcasts	Leverage Machine Learning (ML) for Sales & Service Cloud - Webcasts Are you considering leveraging ML to improve your sales and service processes? In this webinar, you will get an overview about what options are currently available for SAP Sales and Service Cloud.… webcast webinar sap sales cloud sap service cloud c4c sap cloud for customer machine learning customer roadmap demo 2021_42 undo-archive From openSAP Microlearning 1 likes 102 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
55:23 [ARCHIVED] Exceed Sales Expectations with Sales… [ARCHIVED] Exceed Sales Expectations with Sales Intelligence - Webcasts	[ARCHIVED] Exceed Sales Expectations with Sales Intelligence - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningHow do I focus my energies on the right… webcast webinar sap sales cloud c4c sap cloud for customer 2108 customer sales add-on intelligent sales 2021_34 opensap-archive From openSAP Microlearning 0 likes 66 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
29:08 Improve Agent Efficiency with SAP Service Cloud,… Improve Agent Efficiency with SAP Service Cloud, Service Agent Console, Add-on - Webcasts	Improve Agent Efficiency with SAP Service Cloud, Service Agent Console, Add-on - Webcasts Making the life of a service agent easier: Quickly get up to speed on customer context with a full view of customers with the latest on front and back office transactions. Faster… sap service cloud webcast c4c sap cloud for customer 2108 customer release briefing service add-on dynamic visit planning dva 2021_31 webinar undo-archive From openSAP Microlearning 1 likes 229 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
28:56 [ARCHIVED] Optimize sales routes with SAP Sales… [ARCHIVED] Optimize sales routes with SAP Sales Cloud, dynamic visit planning add-on - Webcasts	[ARCHIVED] Optimize sales routes with SAP Sales Cloud, dynamic visit planning add-on - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning Planning routes is time consuming and the… webinar webcast sap cloud for customer sap sales cloud c4c technical expert functional expert 2108 release briefing sales add-on dynamic visit planning dva 2021_31 opensap-archive From openSAP Microlearning 0 likes 159 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions
01:02 Using Caller ID Feature in Mobile Apps - SAP… Using Caller ID Feature in Mobile Apps - SAP Sales Cloud	Using Caller ID Feature in Mobile Apps - SAP Sales Cloud This video shows you how to use the Caller ID feature to access Cloud for Customer contact information. You will learn how to set up and configure the feature on your mobile phone. leads administration authorization 2021_27 captions sap sales cloud c4c undo-archive From openSAP Microlearning 0 likes 219 plays 0 openSAP Roles Business Decision Maker Business User openSAP Products SAP CX Solutions
02:12 Setting Up Automatic Creation of Follow-Up… Setting Up Automatic Creation of Follow-Up Tickets in Surveys - SAP Sales Cloud	Setting Up Automatic Creation of Follow-Up Tickets in Surveys - SAP Sales Cloud In this video, you will learn how to automate the creation of follow-up tickets in surveys in SAP Sales Cloud. survey sap sales cloud c4c administration automation 2021_26 opensap_carousel From openSAP Microlearning 0 likes 252 plays 0 openSAP Roles Application Consultant Technology Consultant openSAP Products SAP CX Solutions
41:53 [ARCHIVED] Onboarding to Real Time Channel and… [ARCHIVED] Onboarding to Real Time Channel and Support Processes for SAP Sales and Service Cloud (C4C) - Webcasts	[ARCHIVED] Onboarding to Real Time Channel and Support Processes for SAP Sales and Service Cloud (C4C) - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningIn this session we will give you an overview… sap sales cloud sap service cloud sap cloud for customer technical expert functional expert webcast c4c cloud for customer 2021_24 webinar opensap-archive From openSAP Microlearning 0 likes 74 plays 0 openSAP Roles Project Manager Application Consultant Technology Consultant Administrator openSAP Products SAP CX Solutions
00:55 Setting Up Out of Office - SAP Sales Cloud Setting Up Out of Office - SAP Sales Cloud	Setting Up Out of Office - SAP Sales Cloud In this video, you will learn how to use the SAP Cloud for Customer Add in to block your calendar in Microsoft outlook and synchronize it to your SAP Sales Cloud solution. configuration outlook sales cloud c4c out of office 2102 captions 2021_21 opensap_carousel cx_solutions_summerschool undo-archive From openSAP Microlearning 1 likes 511 plays 0 openSAP Roles Application Consultant Administrator Business User openSAP Products SAP CX Solutions
52:16 Achieve Your Service Organization Goals with… Achieve Your Service Organization Goals with Efficient Ticket Processing - Webcasts	Achieve Your Service Organization Goals with Efficient Ticket Processing - Webcasts Do you struggle with the following in your Service process:Assigning tickets to the right team and agent Having too many tickets for the same issue Being unsure about how to automate repeatable… service cloud c4c best practice feature 2021_21 webinar webcast From openSAP Microlearning 0 likes 54 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist openSAP Products SAP CX Solutions