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Analytics in SAP Sales & Service Cloud… duration 44 minutes 55 seconds Analytics in SAP Sales & Service Cloud… Analytics in SAP Sales & Service Cloud Version 2 - Webcast	Analytics in SAP Sales & Service Cloud Version 2 - Webcast SAP Analytics Cloud is embedded in SAP Sales and Service Cloud version 2, and enables users to discover insights and create powerful analytical stories. During this webcast, we will demonstrate the… webcast +9 More From SAP Microlearning 2 likes 718 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist LSC Product SAP Sales Cloud Version 2 \| 73555000100800003822 SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
SAP Sales and Service Cloud - 2305 Release… duration 1 hour 22 minutes SAP Sales and Service Cloud - 2305 Release… SAP Sales and Service Cloud - 2305 Release Briefing - Webcast	SAP Sales and Service Cloud - 2305 Release Briefing - Webcast Get an insightful preview of the planned innovations for the upcoming May 2023 (2305) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in… webcast +11 More From SAP Microlearning 0 likes 620 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Administrator Architect Business User CEE Consultant Data Analyst Data Scientist Developer Marketing Presales Project Manager Sales Support Consultant LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
How to Work with Service Ticket Elements - SAP… duration 7 minutes 58 seconds How to Work with Service Ticket Elements - SAP… How to Work with Service Ticket Elements - SAP Service Cloud	How to Work with Service Ticket Elements - SAP Service Cloud In this video, you will learn about the different elements of service tickets and how they are used together by the service agents to perform their daily tasks, captions +5 More From SAP Microlearning 1 likes 850 plays openSAP Roles Application Consultant Technology Consultant Administrator Business User Learner Roles Administrator Business User Consultant LSC Product SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
How to Work with Global Search - SAP Service… duration 3 minutes 52 seconds How to Work with Global Search - SAP Service… How to Work with Global Search - SAP Service Cloud Version 2	How to Work with Global Search - SAP Service Cloud Version 2 In this video, you can see how users can easily search on any business entity from the home page as well as any of the other work centers. You can either do a search on any and all business entities… c4c service +5 More From SAP Microlearning 1 likes 828 plays openSAP Roles Application Consultant Technology Consultant Administrator Business User Learner Roles Administrator Business User Consultant LSC Product SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
[ARCHIVED] SAP Sales & Service Cloud 2211… duration 1 hour 3 minutes [ARCHIVED] SAP Sales & Service Cloud 2211… [ARCHIVED] SAP Sales & Service Cloud 2211 Release Briefing - Webcast	[ARCHIVED] SAP Sales & Service Cloud 2211 Release Briefing - Webcast Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Get an insightful preview of the planned… webcast +11 More From openSAP Microlearning 0 likes 305 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
Data Sources in SAP Sales and Service Cloud -… duration 1 hour 1 minute Data Sources in SAP Sales and Service Cloud -… Data Sources in SAP Sales and Service Cloud - Webcast	Data Sources in SAP Sales and Service Cloud - Webcast During this session, you will learn how to create a custom data source, create and edit different types of data sources, and Best Practices for Modeling / Handling Data Sources to ensure the best… webcast +9 More From SAP Microlearning 2 likes 728 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
[ARCHIVED] Achieve a Seamless Interplay between… duration 43 minutes 11 seconds [ARCHIVED] Achieve a Seamless Interplay between… [ARCHIVED] Achieve a Seamless Interplay between Customer Service and Field Service Scenarios in Service Cloud - Webcasts	[ARCHIVED] Achieve a Seamless Interplay between Customer Service and Field Service Scenarios in Service Cloud - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This webcast will cover, how in… webcast +10 More From openSAP Microlearning 1 likes 201 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Business User Learner Roles Business User Consultant Project Manager LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
[ARCHIVED] Dynamic Visit Planning - SAP Sales… duration 3 minutes 34 seconds [ARCHIVED] Dynamic Visit Planning - SAP Sales… [ARCHIVED] Dynamic Visit Planning - SAP Sales Cloud	[ARCHIVED] Dynamic Visit Planning - SAP Sales Cloud Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Dynamic Visit Planning is an Intelligent… sap sales cloud +11 More From openSAP Microlearning 3 likes 1,700 plays openSAP Roles Application Consultant Administrator Business User Learner Roles Administrator Business User Consultant LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
[ARCHIVED] Adoption Lab: Create a Sales Cloud… duration 1 hour 40 minutes [ARCHIVED] Adoption Lab: Create a Sales Cloud… [ARCHIVED] Adoption Lab: Create a Sales Cloud Dashboard Using Business Analytics - Webcasts	[ARCHIVED] Adoption Lab: Create a Sales Cloud Dashboard Using Business Analytics - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This adoption lab is designed to help you… sap sales cloud +9 More From openSAP Microlearning 1 likes 191 plays openSAP Roles Application Consultant Technology Consultant Administrator Learner Roles Administrator Consultant LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
Leverage Machine Learning (ML) for Sales &… duration 53 minutes 33 seconds Leverage Machine Learning (ML) for Sales &… Leverage Machine Learning (ML) for Sales & Service Cloud - Webcasts	Leverage Machine Learning (ML) for Sales & Service Cloud - Webcasts Are you considering leveraging ML to improve your sales and service processes? In this webinar, you will get an overview about what options are currently available for SAP Sales and Service Cloud.… webcast +11 More From SAP Microlearning 1 likes 169 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
[ARCHIVED] Improve Agent Efficiency with SAP… duration 29 minutes 8 seconds [ARCHIVED] Improve Agent Efficiency with SAP… [ARCHIVED] Improve Agent Efficiency with SAP Service Cloud, Service Agent Console, Add-on - Webcasts	[ARCHIVED] Improve Agent Efficiency with SAP Service Cloud, Service Agent Console, Add-on - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning.Making the life of a service agent… sap service cloud +14 More From openSAP Microlearning 1 likes 281 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
[ARCHIVED] Using Caller ID Feature in Mobile Apps… duration 1 minute 2 seconds [ARCHIVED] Using Caller ID Feature in Mobile Apps… [ARCHIVED] Using Caller ID Feature in Mobile Apps - SAP Sales Cloud	[ARCHIVED] Using Caller ID Feature in Mobile Apps - SAP Sales Cloud Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This video shows you how to use the Caller… leads +8 More From openSAP Microlearning 0 likes 270 plays openSAP Roles Business Decision Maker Business User Learner Roles Business User LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
Setting Up Automatic Creation of Follow-Up… duration 2 minutes 12 seconds Setting Up Automatic Creation of Follow-Up… Setting Up Automatic Creation of Follow-Up Tickets in Surveys - SAP Sales Cloud	Setting Up Automatic Creation of Follow-Up Tickets in Surveys - SAP Sales Cloud In this video, you will learn how to automate the creation of follow-up tickets in surveys in SAP Sales Cloud. survey +6 More From SAP Microlearning 0 likes 303 plays openSAP Roles Application Consultant Technology Consultant LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
Setting Up Out of Office - SAP Sales Cloud duration 55 seconds Setting Up Out of Office - SAP Sales Cloud Setting Up Out of Office - SAP Sales Cloud	Setting Up Out of Office - SAP Sales Cloud In this video, you will learn how to use the SAP Cloud for Customer Add in to block your calendar in Microsoft outlook and synchronize it to your SAP Sales Cloud solution. configuration +10 More From openSAP Microlearning 1 likes 594 plays openSAP Roles Application Consultant Administrator Business User LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
[ARCHIVED] Achieve Your Service Organization… duration 52 minutes 16 seconds [ARCHIVED] Achieve Your Service Organization… [ARCHIVED] Achieve Your Service Organization Goals with Efficient Ticket Processing - Webcasts	[ARCHIVED] Achieve Your Service Organization Goals with Efficient Ticket Processing - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Do you struggle with the following in your… service cloud +7 More From openSAP Microlearning 0 likes 66 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
[ARCHIVED] Service Analytics for Smart Decision… duration 50 minutes 30 seconds [ARCHIVED] Service Analytics for Smart Decision… [ARCHIVED] Service Analytics for Smart Decision Making - Webcasts	[ARCHIVED] Service Analytics for Smart Decision Making - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Better decision making depends upon… webcast +8 More From openSAP Microlearning 0 likes 97 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
[ARCHIVED] Drive Sales and Free up Capacity of… duration 58 minutes 54 seconds [ARCHIVED] Drive Sales and Free up Capacity of… [ARCHIVED] Drive Sales and Free up Capacity of Your Sales Personnel by More Efficient Visit Planning and Execution - Webcasts	[ARCHIVED] Drive Sales and Free up Capacity of Your Sales Personnel by More Efficient Visit Planning and Execution - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Optimized Visit Planning, Execution and… webcast +7 More From openSAP Microlearning 0 likes 128 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
[ARCHIVED] Increase End-Customer Satisfaction and… duration 50 minutes 8 seconds [ARCHIVED] Increase End-Customer Satisfaction and… [ARCHIVED] Increase End-Customer Satisfaction and Capacity of your Sales Personnel by Simplified and Accelerated Quote and Order Taking - Webcasts	[ARCHIVED] Increase End-Customer Satisfaction and Capacity of your Sales Personnel by Simplified and Accelerated Quote and Order Taking - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Time saved is money saved, especially when… webcast +7 More From openSAP Microlearning 0 likes 102 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Developer LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
Perfect Store Visit Execution - SAP Sales Cloud duration 1 minute 43 seconds Perfect Store Visit Execution - SAP Sales Cloud Perfect Store Visit Execution - SAP Sales Cloud	Perfect Store Visit Execution - SAP Sales Cloud In this video, you will get an overview of perfect store visit execution. Learn about how features like Engagement map, Surveys and Visit Score help you maximize store visits by your sales team. retail +7 More From SAP Microlearning 1 likes 799 plays openSAP Roles Application Consultant Technology Consultant Administrator LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner
Setting Up Automatic Creation of Follow-Up Tasks… duration 1 minute 52 seconds Setting Up Automatic Creation of Follow-Up Tasks… Setting Up Automatic Creation of Follow-Up Tasks in Surveys - SAP Sales Cloud	Setting Up Automatic Creation of Follow-Up Tasks in Surveys - SAP Sales Cloud In this video, you will learn how to automate the creation of follow-up tasks in surveys in SAP Sales Cloud. retailexecution +7 More From SAP Microlearning 0 likes 466 plays openSAP Roles Application Consultant Technology Consultant Administrator LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Beginner