Search for tag: "cloud for customer"

Introducing SAC Integration in SAP Sales Cloud

In this video, we'll show you the live connection between SAP Cloud for Customer and SAP Analytics Cloud, and how to use the powerful visualizations and analytical features that Analytics Cloud…

From  SAP Microlearning 0 likes 227 plays

Starting with Print Form Adaptation for SAP Sales and Service Cloud with Adobe LiveCycle Designer

PDFs (Portable Document Format) generated by SAP Sales Cloud, SAP Service Cloud and SAP Business ByDesign are based on print form templates that can be adapted with Adobe LiveCycle Designer.In this…

From  SAP Microlearning 4 likes 853 plays

[ARCHIVED] Dynamic Visit Planning - SAP Sales Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Dynamic Visit Planning is an Intelligent…

From  openSAP Microlearning 3 likes 1,700 plays

[ARCHIVED] Adoption Lab: Create a Sales Cloud Dashboard Using Business Analytics - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This adoption lab is designed to help you…

From  openSAP Microlearning 1 likes 191 plays

Leverage Machine Learning (ML) for Sales & Service Cloud - Webcasts

Are you considering leveraging ML to improve your sales and service processes? In this webinar, you will get an overview about what options are currently available for SAP Sales and Service Cloud.…

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From  SAP Microlearning 1 likes 169 plays

Configuring a Maintenance Plan - SAP Service Cloud

This video explains step-by-step how to enable and create a basic service maintenance plan, and how to plan runs in your SAP Cloud for Customer solution.

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From  SAP Microlearning 2 likes 2,531 plays

[ARCHIVED] How to Enable Integration with Microsoft Teams – SAP Sales and Service Core

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This video showcases how to enable…

From  openSAP Microlearning 0 likes 1,194 plays

An Introduction to System Service Operations - SAP Cloud for Customer

This video helps you learn about System Service Operations covering details like, Request Creation of tenants, Request Termination of tenants, Copy Solution Profile of your tenants, Restore Point…

From  SAP Microlearning 2 likes 451 plays

[ARCHIVED] Improve Agent Efficiency with SAP Service Cloud, Service Agent Console, Add-on - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning.Making the life of a service agent…

From  openSAP Microlearning 1 likes 281 plays

Admin View of System Order Details - SAP Cloud for Customer

This video helps you learn about Order Details overview. Covering details like, the list of Order IDs which organizations have signed during the contract, key terms which are used in this view,…

From  SAP Microlearning 2 likes 152 plays

Introduction - SAP Service Cloud

This video gives you an introduction to SAP Service Cloud and how this expanded set of capabilities can enable your service organisations to understand your customers, engage with them and deliver…

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From  SAP Microlearning 12 likes 8,443 plays

How to Set Up CTI Integration - SAP Service Cloud

This video explains step-by-step how to configure Computer Telephony Integration (CTI ) into your SAP Service Cloud system. With this integration, your system gets equipped to make and receive…

From  SAP Microlearning 3 likes 4,483 plays

[ARCHIVED] Using the Forecast Tracker in SAP Cloud for Customer

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This video showcases the Forecast tracker…

From  SAP Microlearning 0 likes 396 plays

[ARCHIVED] Using the Pipeline Manager in SAP Cloud for Customer

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This video showcases the features and…

From  SAP Microlearning 2 likes 387 plays

UI Designer Explained - Extending SAP Cloud for Customer

You will learn about all the basics of the UI Designer which is used in the SAP Cloud Application Studio in order to design the UIs. This video will show all components and all areas of the UI…

From  SAP Microlearning 6 likes 1,577 plays

Adding an Attachment Folder - Extending SAP Cloud for Customer

You will learn how to add an attachment folder to your solution. Attachment folders allow to store any kind of document or links as part of your solution.

From  SAP Microlearning 0 likes 1,059 plays

UI Fine tuning and OWL - Extending SAP Cloud for Customer

In this video we will make our table overview even nicer. We will remove the technical UUID and replace it with a nicer human readable ID and description. Also we will include a link to our teachers…

From  SAP Microlearning 0 likes 504 plays

Adding Search - Extending SAP Cloud for Customer

You will learn how to add advanced searching and filtering capabilities to your solution. You will also learn how you enable your users to save their own favorite searches.

From  SAP Microlearning 1 likes 742 plays

Adding a Delete Button - Extending SAP Cloud for Customer

You will learn how to enhance your solution with a delete feature in order to remove database entries. We will also learn how to put an icon on the UI and link the delete action to it.

From  SAP Microlearning 2 likes 1,724 plays

Implementing the Retrieve Logic - Extending SAP Cloud for Customer

In this part you learn how to use a retrieve in your logic in order to get the description of another object via an ID. Generally the “retrieve” function is one of the most used functions…

From  SAP Microlearning 0 likes 288 plays