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Learn how to deliver successful account engagement with an integrated marketing solution. Explore the key ingredients of content, context, and collaboration for effective customer engagement.
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
SAP Business Technology Platform
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Learn how to measure and optimize your marketing campaigns with strategic analytics. Discover revenue attribution, value measurement, audience reporting, event attribution, conversion reporting, and…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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In this video, you will learn about managing your SMS and MMS campaigns.
openSAP Roles
Project Manager
Application Consultant
Technology Consultant
Business User openSAP Products
SAP CX Solutions
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Discover how an integrated marketing solution can enhance account engagement. Learn about the importance of content, context, and collaboration in capturing customer attention and driving successful…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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In this video, we explain the Web Push solution including content creation, testing and scheduling.
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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This video gives a brief introduction to the default implementation support for the Customer Services in the Base Commerce Module of SAP Commerce Cloud, which includes the API introduction to the…
openSAP Roles
Technology Consultant
Administrator
Business User openSAP Products
SAP CX Solutions
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In this video, you will learn about the Emarsys Home page and various account management features, from user management to field editor and data sources.
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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Learn how to integrate SAP Customer Data Cloud with SAP Emarsys Customer Engagement using the real-time connector. Synchronize customer data, manage consents, and leverage the platform's…
openSAP Roles
Application Consultant
Technology Consultant openSAP Products
SAP CX Solutions
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Welcome! In this short video we will explain what Relational Data is and how it allows you to realize the value of your data.
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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In this video, you will learn how to create email campaigns in the Emarsys Platform using the Block-Based Editor, also known as Visual Content Editor (VCE).
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Administrator
Business User openSAP Products
SAP CX Solutions
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Learn how to manage email domains in SAP for Me. This video - for super or cloud administrators - provides step-by-step instructions on adding and removing email domains, as well as checking for…
openSAP Roles
Business User openSAP Products
Customer Interaction Center
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Learn how to assign authorizations to S-user ID for case creation in SAP for Me.
openSAP Roles
Business User openSAP Products
Customer Interaction Center
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Learn how to get notified when your support cases are updated in SAP for Me. Follow these steps to set up notifications and stay up to date with your case progress.
openSAP Roles
Business User openSAP Products
Customer Interaction Center
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Get an insightful preview of the planned innovations for the upcoming August 2023 (2308) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in Platform &…
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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In this video, we explain the Triggered Email solution and the basics of the HTML Editor in SAP Emarsys Customer Engagement.
openSAP Roles
Project Manager
Application Consultant
Technology Consultant
Business User openSAP Products
SAP CX Solutions
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Learn more about our support webcasts, where to register for upcoming sessions or watch a replay on demand. Visit the SAP Support Webcast page at https://webinars.sap.com/sap-support/ .
openSAP Roles
Business User openSAP Products
Customer Interaction Center
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In this, video you'll learn about the features and functions of Smart Insight and how it relates to SAP Emarsys Customer Engagement.
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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In this video, we explain how Smart Insight increases the Customer Lifetime Value.
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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In this video, you'll learn about Personalization and combining different types of Segments.
openSAP Roles
Business Decision Maker
Project Manager
Application Consultant
Technology Consultant
Developer
Administrator
Business User
Data Scientist openSAP Products
SAP CX Solutions
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