Search for tag: "customer"

Mobile Engage In-App Messaging - SAP Emarsys Customer Engagement

In this video, we explain the Mobile In-App solution.

From  openSAP Microlearning 0 likes 30 plays 0  

Mobile Engage Inbox - SAP Emarsys Customer Engagement

In this video Mobile Engage Inbox campaigns are explained.

From  openSAP Microlearning 0 likes 6 plays 0  

Improving Customer Satisfaction-SAP Commerce Cloud

This is the first video in a series on optimizing your content for better usability and improved customer experience, In this video, you’ll learn how product and web content is structured in…

From  openSAP Microlearning 0 likes 46 plays 0  

Strategic Dashboard and Tactics - SAP Emarsys Customer Engagement

In this video you will learn about automating your marketing campaigns via the Strategic Dashboard and Tactics.

From  openSAP Microlearning 0 likes 57 plays 0  

Customer Insights - SAP Sales Cloud

This video shows you how you can see customer insights such as customer interests, relationships with customer contacts and recent activities. This feature helps you get information and that you can…

From  openSAP Microlearning 2 likes 414 plays 0  

Visual Content Editor - SAP Emarsys Customer Engagement

In this video, you will learn how to create email campaigns in the Emarsys Platform using the Block-Based Editor, also knows as Visual Content Editor (VCE).

From  openSAP Microlearning 0 likes 46 plays 0  

Introducing the Administration Console Redesign - SAP Customer Data Cloud

In this video, you'll view the changes and updates made to the look and feel of the SAP Customer Data Cloud Console.

From  openSAP Microlearning 1 likes 108 plays 0  

Administration Console Tour - SAP Customer Data Cloud

In this video, you'll take a guided console tour in order to familiarize yourself with our platform. Our instructor also reviews key terms you should know before setting up your CIAM deployment.

From  openSAP Microlearning 1 likes 399 plays 0  

Introducing Product Overview - SAP Emarsys Customer Engagement

This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used to introduce products and…

From  openSAP Microlearning 0 likes 972 plays 0  

Managing SMS-MMS - SAP Emarsys Customer Engagement

In this video you will learn about managing your SMS and MMS campaigns.

From  openSAP Microlearning 0 likes 178 plays 0  

Introducing Web Push - SAP Emarsys Customer Engagement

In this video we explain the Web Push solution including content creation, testing and scheduling.

From  openSAP Microlearning 0 likes 131 plays 0  

Dynamic Visit Planning - SAP Sales Cloud

Dynamic Visit Planning is an Intelligent add-on available for SAP Sales Cloud. This video shows you how to create a schedule based visit plans using route groups. you can also see a demo of how to…

From  openSAP Microlearning 2 likes 268 plays 0  

Introducing Automation Center Part 3 - Interactions - SAP Emarsys Customer Engagement

In this final of our 3 video series, you'll learn how Emarsys Interactions powers high-performing automations fueled by real-time customer activities, that enables you to send timely,…

From  openSAP Microlearning 0 likes 254 plays 0  

Introducing Automation Center Part 2 - Settings - SAP Emarsys Customer Engagement

In this video we will be talking about participation settings, testing, scheduling, launching Automation Center programs and reporting. This is part 2 of 3.

From  openSAP Microlearning 0 likes 269 plays 0  

Introducing Automation Center Part 1 - Creation - SAP Emarsys Customer Engagement

In this first video in a series of three videos, we will introduce the main features and functionalities of the Automation Center. You will learn about Audience-focused journeys to create Automation…

From  openSAP Microlearning 0 likes 357 plays 0  

Introducing Web Channel 4 - Scheduling and Reporting - SAP Emarsys Customer Engagement

In this video, we explain explain scheduling, overview, and reporting. This is part of 4 of 4.

From  openSAP Microlearning 0 likes 186 plays 0  

Introducing Web Channel 3 - Placement and Content Creation - SAP Emarsys Customer Engagement

In this video, we explain placement and content pages. In the fourth part, we explain scheduling, overview, and reporting. This is part 3 of 4.

From  openSAP Microlearning 0 likes 205 plays 0  

Introducing Web Channel 2-Campaign Creation and Settings - SAP Emarsys Customer Engagement

In this video we explain how to create and set the supported Web Channel campaigns, and how to track their performance. This is part 2 of 4.

From  openSAP Microlearning 0 likes 247 plays 0  

Introduction to Web Channel 1 - SAP Emarsys Customer Engagement

In this video, you’ll learn more about our powerful product, Web Channel. You’ll get an introduction to this product through an important use case of how to re-engage your inactive…

From  openSAP Microlearning 0 likes 261 plays 0  

Working with CRM Ads - SAP Emarsys Customer Engagement

In this video, you’ll learn more about CRM Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.

From  openSAP Microlearning 0 likes 236 plays 0