Search for tag: "customer"

Introducing SAP Account Engagement in SAP Emarsys Customer Engagement

Learn how to deliver successful account engagement with an integrated marketing solution. Explore the key ingredients of content, context, and collaboration for effective customer engagement.

From  SAP Microlearning 0 likes 2 plays 0  

Tracking Marketing Impact with Strategic Analytics in SAP Emarsys Customer Engagement

Learn how to measure and optimize your marketing campaigns with strategic analytics. Discover revenue attribution, value measurement, audience reporting, event attribution, conversion reporting, and…

From  SAP Microlearning 0 likes 2 plays 0  

Managing SMS and MMS Campaigns in SAP Emarsys Customer Engagement

In this video, you will learn about managing your SMS and MMS campaigns.

From  SAP Microlearning 0 likes 49 plays 0  

Introducing Account Engagement in SAP Emarsys Customer Engagement

Discover how an integrated marketing solution can enhance account engagement. Learn about the importance of content, context, and collaboration in capturing customer attention and driving successful…

From  SAP Microlearning 0 likes 28 plays 0  

Creating Web Push Campaigns in SAP Emarsys Customer Engagement

In this video, we explain the Web Push solution including content creation, testing and scheduling.

From  SAP Microlearning 0 likes 21 plays 0  

Introducing Customer Services in the Base Commerce Module of SAP Commerce Cloud

This video gives a brief introduction to the default implementation support for the Customer Services in the Base Commerce Module of SAP Commerce Cloud, which includes the API introduction to the…

From  SAP Microlearning 0 likes 42 plays 0  

Introducing the Home and Management Pages in SAP Emarsys Customer Engagement

In this video, you will learn about the Emarsys Home page and various account management features, from user management to field editor and data sources.

From  SAP Microlearning 0 likes 147 plays 0  

Setting Up Real-Time Connector for SAP Customer Data Cloud and SAP Emarsys Customer Engagement

Learn how to integrate SAP Customer Data Cloud with SAP Emarsys Customer Engagement using the real-time connector. Synchronize customer data, manage consents, and leverage the platform's…

From  SAP Microlearning 0 likes 32 plays 0  

Using Relational Data in SAP Emarsys Customer Engagement

Welcome! In this short video we will explain what Relational Data is and how it allows you to realize the value of your data.

From  SAP Microlearning 0 likes 50 plays 0  

Creating Emails with the Visual Content Editor in SAP Emarsys Customer Engagement

In this video, you will learn how to create email campaigns in the Emarsys Platform using the Block-Based Editor, also known as Visual Content Editor (VCE).

From  SAP Microlearning 0 likes 108 plays 0  

Adding and Removing Email Domain in SAP for Me

Learn how to manage email domains in SAP for Me. This video - for super or cloud administrators - provides step-by-step instructions on adding and removing email domains, as well as checking for…

From  SAP Microlearning 0 likes 52 plays 0  

Assigning Authorizations to S-User ID for Case Creation in SAP for Me

Learn how to assign authorizations to S-user ID for case creation in SAP for Me.

From  SAP Microlearning 0 likes 259 plays 0  

Getting Notifications on Your Cases in SAP for Me

Learn how to get notified when your support cases are updated in SAP for Me. Follow these steps to set up notifications and stay up to date with your case progress.

From  SAP Microlearning 0 likes 37 plays 0  

SAP Sales and Service Cloud - 2308 Release Briefing - Webcast

Get an insightful preview of the planned innovations for the upcoming August 2023 (2308) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in Platform &…

From  openSAP Microlearning 0 likes 132 plays 0  

Using HTML Editor and Triggered Email in SAP Emarsys Customer Engagement

In this video, we explain the Triggered Email solution and the basics of the HTML Editor in SAP Emarsys Customer Engagement.

From  SAP Microlearning 0 likes 65 plays 0  

CIC Support Webcasts

Learn more about our support webcasts, where to register for upcoming sessions or watch a replay on demand. Visit the SAP Support Webcast page at https://webinars.sap.com/sap-support/ .

From  SAP Microlearning 0 likes 40 plays 0  

Using Impact, Data Quality, Settings and Store Reporting Pages (Part 3) in SAP Emarsys Customer Engagement

In this, video you'll learn about the features and functions of Smart Insight and how it relates to SAP Emarsys Customer Engagement.

From  openSAP Microlearning 0 likes 57 plays 0  

Using Customer Lifecycle, Lead Lifecycle and Product Affinity Screens (Part 2) in SAP Emarsys Customer Engagement

In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.

From  openSAP Microlearning 0 likes 67 plays 0  

Introducing Smart Insight Customer Lifecycle Dashboard (Part 1) in SAP Emarsys Customer Engagement

In this video, we explain how Smart Insight increases the Customer Lifetime Value.

From  openSAP Microlearning 0 likes 92 plays 0  

Using Personalization and Segmentation (Contacts - Part 2) in SAP Emarsys Customer Engagement

In this video, you'll learn about Personalization and combining different types of Segments.

From  openSAP Microlearning 0 likes 174 plays 0