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This video shows you how to connect SAP Customer Data Cloud to your SAP Emarsys account, activate synchronization of the data you need for segmentation and personalization at Emarsys, create forms to…

This video introduces Emarsys’s Automation solutions, Automation Center and Interactions, which help create omnichannel customer journeys using multiple nodes to solve marketing challenges. It…

In this video, you will discover how to navigate and utilize SAP's comprehensive support offerings, designed to address both non-technical and technical queries.

In this video, you'll learn about key account management features in Emarsys, including managing custom fields, configuring External Events, and using the Event Monitoring tool. Additionally,…

In this video, you’ll learn how to customize the Emarsys Home page. We cover navigating the Home page, switching between accounts, using the shell bar menu for feedback and searches, managing…

In this video, we explain how to connect your Magento shop to your Emarsys account and how to activate the synchronization of the data you need.

This video introduces Mobile Engage Push Notifications, explaining how to drive customer engagement through push messages to your app subscribers. It covers creating a geolocation-based win-back…

This video demonstrates how to create and automate a Mobile Engage Inbox campaign, highlighting the benefits of inbox messages such as their persistence and higher engagement compared to push…

In this video, we introduce our Mobile Engage product and its Push function. You will learn about how to drive engagement through mobile apps by setting up and automating personalized push…

This video introduces Web Extend and Predict Data Sources, essential tools within Emarsys for 1:1 personalization. It explains how Web Extend collects visitor interaction data on your website, how…

This video discusses the predict web recommendation engine, which analyzes the online behavior of your customer base and serves personalized product recommendations.

This video introduces Predict, Emarsys's machine learning-powered recommendation engine that personalizes product suggestions for customers via email and web channels. It walks through different…

This video provides a step-by-step guide on integrating SAP Commerce Cloud with the Emarsys platform using the Emarsys for SAP Commerce Cloud plugin. It covers essential setup procedures, including…

In this session, we explored the tracking of Contact Registrations and Email Analytics using a post-purchase upsell campaign. We examined the Registrations page for new sign-ups and analyzed email…

In this video, we'll guide you through setting up Smart Insight using our new self-service tool. You'll learn how to configure the necessary settings for product, sales, and store data, as…

Learn how to effectively utilize web push notifications to engage customers across desktop and mobile browsers, increasing conversions and enhancing the customer journey. Discover key strategies for…

Learn how to utilize SAP Emarsys SMS and MMS channels to reach your customers effectively, create personalized campaigns, and optimize engagement. Explore SMS vendor integration, campaign setup,…

In this video, you will learn how to create the perfect support case in SAP for Me. We'll walk you through a few essential steps to ensure your issue is clearly documented and efficiently routed…

In this video we introduce the Real-Time Connector for SAP Customer Data Platform integration for SAP Emarsys Customer Engagement.

In this video, you will learn about the JSON Web Token (JWT) and how it is used in SAP Customer Data Cloud APIs. Specifically, you will learn how to get JWT from Customer Data Cloud as well as how to…