Search for tag: "customer"

This video explains step-by-step how to enable and create a basic service maintenance plan, and how to plan runs in your SAP Cloud for Customer solution.

This video describes and demonstrates how an administrator can assign and un-assign user licenses in SAP Cloud for Customer. It also discusses the various license options listed the user subscription…

This video showcases how to use the SAP Sales and Service Core server side integration add-in for Microsoft Outlook.

This video showcases how to enable Microsoft Teams integration with SAP Sales and Service Core. It also demonstrates how to create an appointment with Microsoft Teams collaboration.

In this video Mobile Engage Inbox campaigns are explained.

This video helps you learn about System Service Operations covering details like, Request Creation of tenants, Request Termination of tenants, Copy Solution Profile of your tenants, Restore Point…

This video covers an integration scenario to capture Qualtrics Survey in SAP Customer Data Platform. It explains the configuration steps in SAP CDP and Qualtrics. Helpful Links: SAP Customer Data…

In this video, you'll learn how to create, train, and publish Predictive Models in Predictive Studio - SAP Marketing Cloud. Predictive models use algorithms and historical data to calculate…

In this video, we explain the requirements of Smart Insight to set up the self-service onboarding process.

In this video, we explain the requirements of Smart Insight to set up the self-service onboarding process.

In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.

In this first video, we introduce Smart Insight and explain how dashboards work, predictive revenue and purchase patterns.

In this video, you'll get an overview of how you can manage your deliverability using the Emarsys Platform. You'll learn how to manage sender reputation and about the Deliverability…

In this video you will see Audience setup in SAP Customer Data Platform. Audiences are groups of customers based on profile attributes, segments, and activity indicators.

In this video you will see Journeys setup in SAP Customer Data Platform. Journeys enable marketers to deliver personalized experiences to their customers.

In this video you will see the search functionality to search customers in SAP Customer Data Platform.

In the first video, we explained the widgets of the main dashboard. In this second Dashboard and Management video, you will learn about various account management features: from user management to…

In this first video, we explain the widgets of the main dashboard. In the second Dashboard and Management video, you will learn about various account management features: from user management to…

In this video we'll take a quick look at the way of getting data out of the SAP Customer Data Platform, which is Destinations.

In this video you will see how to setup a SAP CIAM connector. SAP Customer Data platform offers a list of connectors to choose from.