Search for tag: "customer"

Creating a Support Case in SAP for Me

In this video, you will learn how to create the perfect support case in SAP for Me. We'll walk you through a few essential steps to ensure your issue is clearly documented and efficiently routed…

From  SAP Microlearning 0 likes 0 plays 0  

Setting Up Real-Time Connector for SAP Customer Data Platform and SAP Emarsys Customer Engagement

In this video we introduce the Real-Time Connector for SAP Customer Data Platform integration for SAP Emarsys Customer Engagement.

From  SAP Microlearning 0 likes 40 plays 0  

Configuring JSON Web Token (JWT) in SAP Customer Data Cloud

In this video, you will learn about the JSON Web Token (JWT) and how it is used in SAP Customer Data Cloud APIs. Specifically, you will learn how to get JWT from Customer Data Cloud as well as how to…

From  SAP Microlearning 0 likes 55 plays 0  

Explaining Authorization APIs for CIAM for B2B in SAP Customer Data Cloud

This comprehensive video delves into the various types of authorization requests that can be made within the SAP Customer Data Cloud platform. It offers a detailed examination of the different…

From  SAP Microlearning 0 likes 38 plays 0  

Discovering the CIAM for B2B Data Model in SAP Customer Data Cloud

This video explains the CIAM for B2B data model. Through detailed explanations and practical examples, the video elucidates how this data model facilitates seamless interactions, enhances security…

From  SAP Microlearning 0 likes 29 plays 0  

Setting Up Shopify Plugins in SAP Emarsys Customer Engagement

In this video, we explain how to connect your Shopify store to your SAP Emarsys account and demonstrate the data flow using a Shopify event-based automation.

From  SAP Microlearning 0 likes 48 plays 0  

Adding Logon Credentials to the Customer Remote Logon Depot in SAP for Me

This video demonstrates the process of adding logon credentials to the Customer Remote Logon Depot for a support case.

From  SAP Microlearning 1 likes 71 plays 0  

Generating License Keys in SAP for Me

In this video, you will receive step-by-step instructions on how to generate license keys in SAP for Me.

From  SAP Microlearning 0 likes 143 plays 0  

Working with Digital Ads in SAP Emarsys Customer Engagement

In this video, you’ll learn more about Digital Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.

From  SAP Microlearning 0 likes 50 plays 0  

Configuring a Webhook Node in Automation Program in SAP Emarsys Customer Engagement

In this video, you learn more about the Webhook node presets and how to configure it in Automation Programs.

From  SAP Microlearning 0 likes 17 plays 0  

Creating a New Customer Account in the Backoffice Customer Support Cockpit of SAP Commerce Cloud

This video shows you how to create a new customer and set their password in the Backoffice Customer Support Cockpit.

From  SAP Microlearning 0 likes 58 plays 0  

Creating a New Customer via ASM in SAP Commerce Cloud

This video shows you how to create a new customer using the Assisted Service Module in SAP Commerce Cloud.

From  SAP Microlearning 0 likes 55 plays 0  

Setting Up the SAP CIAM Connector in the SAP Customer Data Platform

Learn how to set up an SAP Customer Data Cloud CIAM connector in this video. Discover the step-by-step process of connecting to an S3 bucket, setting up connectors, and mapping fields.

From  SAP Microlearning 0 likes 41 plays 0  

Introducing the SAP Customer Data Platform

In this video, we will introduce the SAP Customer Data Platform. This next generation CDP is the newest product of our Customer Data Management Solutions that allows you to deliver hyper-personalized…

From  SAP Microlearning 2 likes 178 plays 0  

Demonstrating a Use Case for the SAP Customer Data Platform

In this demo, we show you a practical use case to demonstrate the features and functionalities of SAP Customer Data Platform, as well as take you inside the platform.Check the documentation for…

From  SAP Microlearning 0 likes 227 plays 0  

Getting Started in the SAP Customer Data Platform

In this video you will learn the sequence of steps to configure the different sections of the overall setup for SAP Customer Data Platform. This video gives you a summary of what needs to be done…

From  SAP Microlearning 1 likes 45 plays 0  

Discovering B2B Terminology in SAP Customer Data Cloud

This video explains the CIAM for B2B terminology, which will help you to understand the next videos.

From  SAP Microlearning 0 likes 39 plays 0  

Demonstrating SAP ECPM in SAP Customer Data Cloud

In this video, you will see a quick demo of the functionalities for SAP’s Enterprise Consent and Preference Management Solution, referred to as ECPM.

From  SAP Microlearning 0 likes 38 plays 0  

Viewing the Native Screen-Sets Features in SAP Customer Data Cloud

In this video, you will see the features offered by Mobile Native Screen-Sets or NSS.

From  SAP Microlearning 0 likes 23 plays 0  

Introducing Mobile Native Screen-Sets in SAP Customer Data Cloud

Learn about the benefits of Mobile Native Screensets and how they provide a fast time to market, streamlined management, and enhanced user experience for login and registration workflows in mobile…

From  SAP Microlearning 0 likes 17 plays 0