Search for tag: "customer data platform"

Setting Up Real-Time Connector for SAP Customer Data Platform and SAP Emarsys Customer Engagement

In this video we introduce the Real-Time Connector for SAP Customer Data Platform integration for SAP Emarsys Customer Engagement.

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Setting Up the SAP CIAM Connector in the SAP Customer Data Platform

Learn how to set up an SAP Customer Data Cloud CIAM connector in this video. Discover the step-by-step process of connecting to an S3 bucket, setting up connectors, and mapping fields.

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Introducing the SAP Customer Data Platform

In this video, we will introduce the SAP Customer Data Platform. This next generation CDP is the newest product of our Customer Data Management Solutions that allows you to deliver hyper-personalized…

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Demonstrating a Use Case for the SAP Customer Data Platform

In this demo, we show you a practical use case to demonstrate the features and functionalities of SAP Customer Data Platform, as well as take you inside the platform.Check the documentation for…

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Getting Started in the SAP Customer Data Platform

In this video you will learn the sequence of steps to configure the different sections of the overall setup for SAP Customer Data Platform. This video gives you a summary of what needs to be done…

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Introducing SAP Customer Data Platform Catalog

Learn how SAP Customer Data Platform‘s product catalog can help you to better evaluate how your customers are engaging with your brand and its products, and to improve your audiences.

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Integrating API with Server Applications on SAP Customer Data Platform

In this video on SAP Customer Data Platform API Integration via Server Applications, we will configure a server application and send API calls to ingest customer data through a server application…

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Activating Customer Data in SAP Service Cloud Version 1 with SAP Customer Data Platform

In this video, we will configure an SAP Service Cloud Version 1 Application for Customer Data Activation. If you have not already completed the SAP Service Cloud Version 1 application setup, please…

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Configuring an SAP Service Cloud Version 1 Application for Customer Data Ingestion with SAP Customer Data Platform

In this video, you will get an overview of the bi-directional integration of the SAP Customer Data Platform with SAP Service Cloud Version 1. Afterward, you'll see a demo where we configure…

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Fixing Errors Using the Monitoring Dashboards in SAP Customer Data Platform

In this video, you will learn how to monitor your data ingestions and fix any errors that might occur with the SAP Customer Data Platform Monitoring Dashboards. You can view the documentation on…

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Bring Customer Context to SAP S/4 HANA Business Processes - Customer Data Platform

In this video, you will learn how SAP Customer Data Platform can bring customer context to SAP S/4 HANA business processes. You can view the documentation on the SAP Help Portal for more details:…

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Building an Audience - Customer Data Platform

In this video, we’re going to create a new audience and demonstrate how it can be used to present business relevant information. You can view the documentation on the SAP Help Portal for more…

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Creating Actions - Customer Data Platform

In this video, we’ll create a new action for the destination application in the Actions feature of the SAP Customer Data Platform. You can view the documentation on the SAP Help Portal for…

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Creating Segments - SAP Customer Data Platform

In this video, we’ll show you how to create a “Book Readers” segment based on the total number of BookView Activity Indicators. Before we define a new segment, we will first…

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Navigating the Console - SAP Customer Data Platform

In this video, we’ll take a tour to get familiar with the layout of the Customer Data Platform console and its functionalities. You can view the documentation on the SAP Help Portal for more…

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Configuring Events Setup - SAP Customer Data Platform

In this video, we are going to ingest Customer Data by setting up an Event in the SAP Customer Data Platform. You can view the documentation on the SAP Help Portal for more details: Configure…

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Configuring Matching and Merge Rules in SAP Customer Data Platform

In this video, we’ll walk you through the matching and merge rules feature of SAP CDP. We’re going to create a new matching rule and an attribute merge rule. You can view the…

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Designing CX Journeys and Milestones - SAP Customer Data Platform

In this video, we’re going to organize a CX Flow into a Milestone inside a new CX Journey. You can view the documentation on the SAP Help Portal for more details:CX Journeys | SAP Help Portal

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Using the Customer Schema in SAP Customer Data Platform

In this video, we’ll walk you through the customer schema features of the SAP Customer Data Platform. First, we’ll add new attributes to the Profile Entity and then create a new…

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Discovering Privacy and Trust Mechanisms in SAP Customer Data Platform

In this video, we’ll walk you through the processing purpose feature of SAP Customer Data Cloud. We’re going to add a new processing purpose and then check existing processing purposes…

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