Search for tag: "customer experience"

28 Media

Introducing SAP Customer Data Platform Catalog duration 4 minutes 0 seconds Introducing SAP Customer Data Platform Catalog Introducing SAP Customer Data Platform Catalog	Introducing SAP Customer Data Platform Catalog Learn how SAP Customer Data Platform‘s product catalog can help you to better evaluate how your customers are engaging with your brand and its products, and to improve your audiences. sap customer data platform +4 More From SAP Microlearning 2 likes 564 plays openSAP Roles Application Consultant Technology Consultant Developer Administrator Business User Learner Roles Administrator Consultant Developer LSC Product SAP Customer Data Platform \| 73554900100800002991 Experience Level Intermediate
Demonstrating the Execution of the Extension in… duration 2 minutes 0 seconds Demonstrating the Execution of the Extension in… Demonstrating the Execution of the Extension in SAP Sales Cloud with SAP BTP Kyma Runtime	Demonstrating the Execution of the Extension in SAP Sales Cloud with SAP BTP Kyma Runtime Watch the end to end process demonstration for Extending SAP Sales Cloud with Kyma. This video wraps the playlist up and shows the execution of the created function that extends the sales quotes… extensibility +7 More From SAP Microlearning 0 likes 176 plays openSAP Roles Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Extension Suite \| 73554900100800002121 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
Implementing a Serverless Function in SAP BTP… duration 6 minutes 27 seconds Implementing a Serverless Function in SAP BTP… Implementing a Serverless Function in SAP BTP Kyma Runtime	Implementing a Serverless Function in SAP BTP Kyma Runtime Learn how to implement serverless functions in SAP Kyma Runtime. The second video of the play list explains how to create and maintain serverless functions, configure namespaces, set up environment… extensibility +7 More From SAP Microlearning 0 likes 254 plays openSAP Roles Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Extension Suite \| 73554900100800002121 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
Introducing the Process and System Landscape in… duration 6 minutes 11 seconds Introducing the Process and System Landscape in… Introducing the Process and System Landscape in the SAP Business Technology Platform for Integration between SAP Sales Cloud and SAP BTP Kyma Runtime	Introducing the Process and System Landscape in the SAP Business Technology Platform for Integration between SAP Sales Cloud and SAP BTP Kyma Runtime Discover how to extend SAP Sales Cloud with SAP Kyma Runtime. This video explains the goal to be performed during the 3 videos of this playlist, that is to create a serverless function in Kyma that… extensibility +8 More From SAP Microlearning 0 likes 239 plays openSAP Roles Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Extension Suite \| 73554900100800002121 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
Building Intelligent Service Operations with… duration 35 minutes 29 seconds Building Intelligent Service Operations with… Building Intelligent Service Operations with Enterprise Remote Access and Support in SAP Service Cloud - Webcast	Building Intelligent Service Operations with Enterprise Remote Access and Support in SAP Service Cloud - Webcast Learn how SAP customers are empowering their service agents to troubleshoot and resolve issues more quickly with enterprise remote access and support, integrated directly with SAP Service Cloud. With… webinar +5 More From SAP Microlearning 0 likes 62 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Administrator Architect Business User CEE Consultant Data Analyst Data Scientist Developer Marketing Presales Project Manager Sales Support Consultant LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
Starting with Print Form Adaptation for SAP Sales… duration 1 hour 17 minutes Starting with Print Form Adaptation for SAP Sales… Starting with Print Form Adaptation for SAP Sales and Service Cloud with Adobe LiveCycle Designer	Starting with Print Form Adaptation for SAP Sales and Service Cloud with Adobe LiveCycle Designer PDFs (Portable Document Format) generated by SAP Sales Cloud, SAP Service Cloud and SAP Business ByDesign are based on print form templates that can be adapted with Adobe LiveCycle Designer.In this… automatic_captions +9 More From SAP Microlearning 4 likes 853 plays openSAP Roles Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Customer Engagement Center \| 73555000100800001322 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
SAP Sales and Service Cloud Version 2 - Q3 Fall… duration 1 hour 30 minutes SAP Sales and Service Cloud Version 2 - Q3 Fall… SAP Sales and Service Cloud Version 2 - Q3 Fall Release Highlights - Webcast	SAP Sales and Service Cloud Version 2 - Q3 Fall Release Highlights - Webcast Get an insightful preview of the planned innovations for the upcoming November 2023 Release of SAP Sales & Service Cloud Version 2. As always we’ll talk about highlights in Platform &… webcast +8 More From SAP Microlearning 0 likes 481 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Administrator Architect Business User CEE Consultant Data Analyst Data Scientist Developer Marketing Presales Project Manager Sales Support Consultant LSC Product SAP Sales Cloud Version 2 \| 73555000100800003822 SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
Prevent Cyber and Fraud Attacks with New Security… duration 51 minutes 12 seconds Prevent Cyber and Fraud Attacks with New Security… Prevent Cyber and Fraud Attacks with New Security Features in SAP Customer Data Cloud (CIAM) - Webcast	Prevent Cyber and Fraud Attacks with New Security Features in SAP Customer Data Cloud (CIAM) - Webcast Please join us for an interactive overview of recently released security features in SAP Customer Data Cloud (CIAM) presented by SAP Product Management. We will share use cases, best practices, and… webcast +8 More From SAP Microlearning 0 likes 115 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Administrator Architect Business User CEE Consultant Data Analyst Data Scientist Developer Marketing Presales Project Manager Sales Support Consultant LSC Product SAP Customer Data Cloud \| 73555000100800001231 Experience Level Intermediate
SAP Sales and Service Cloud, 2311 Release… duration 1 hour 1 minute SAP Sales and Service Cloud, 2311 Release… SAP Sales and Service Cloud, 2311 Release Briefing Webcast	SAP Sales and Service Cloud, 2311 Release Briefing Webcast Get an insightful preview of the planned innovations for the upcoming November 2023 (2311) Release of SAP Sales & Service Cloud. As always, we’ll talk about highlights in Platform &… webcast +8 More From SAP Microlearning 0 likes 327 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Administrator Architect Business User CEE Consultant Data Analyst Data Scientist Developer Marketing Presales Project Manager Sales Support Consultant LSC Product SAP Customer Engagement Center \| 73555000100800001322 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
SAP Sales and Service Cloud - 2308 Release… duration 1 hour 4 minutes SAP Sales and Service Cloud - 2308 Release… SAP Sales and Service Cloud - 2308 Release Briefing - Webcast	SAP Sales and Service Cloud - 2308 Release Briefing - Webcast Get an insightful preview of the planned innovations for the upcoming August 2023 (2308) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in Platform &… webcast +8 More From SAP Microlearning 0 likes 363 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist LSC Product SAP Sales Cloud - starter edition \| 73555000100800000192 SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
Executing Material and Business Partner… duration 4 minutes 14 seconds Executing Material and Business Partner… Executing Material and Business Partner Replication: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration	Executing Material and Business Partner Replication: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration In this video we will make use of the configuration steps that we have done so far to:- Replicate a product and a business partner from SAP S/4HANA Cloud to our SAP Sales Cloud tenant - … sales cloud +12 More From SAP Microlearning 1 likes 776 plays openSAP Roles Project Manager Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Integration Suite \| 73554900100800003241 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
Executing the Sales Quote Follow-Up Scenario:… duration 5 minutes 50 seconds Executing the Sales Quote Follow-Up Scenario:… Executing the Sales Quote Follow-Up Scenario: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration	Executing the Sales Quote Follow-Up Scenario: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration In this final video for the Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration series, we will finally use the objects that we have replicated in the previous… sales cloud +11 More From SAP Microlearning 1 likes 637 plays openSAP Roles Project Manager Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Integration Suite \| 73554900100800003241 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
SAP Sales and Service Cloud Configuration Part 2:… duration 11 minutes 59 seconds SAP Sales and Service Cloud Configuration Part 2:… SAP Sales and Service Cloud Configuration Part 2: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration	SAP Sales and Service Cloud Configuration Part 2: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration The configuration process for SAP Sales and Service Cloud is also shown using two videos. In this second part, we are going to cover integration settings like communication system and arrangements,… sales cloud +12 More From SAP Microlearning 0 likes 776 plays openSAP Roles Project Manager Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Integration Suite \| 73554900100800003241 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
SAP Sales and Service Cloud Configuration Part 1:… duration 10 minutes 35 seconds SAP Sales and Service Cloud Configuration Part 1:… SAP Sales and Service Cloud Configuration Part 1: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration	SAP Sales and Service Cloud Configuration Part 1: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration The configuration process for SAP Sales and Service Cloud is also shown using two videos. In this first part, we are showcasing how to do the project scoping and fine tuning. sales cloud +12 More From SAP Microlearning 0 likes 853 plays openSAP Roles Project Manager Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Integration Suite \| 73554900100800003241 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
SAP Cloud Integration Configuration Part 2:… duration 10 minutes 41 seconds SAP Cloud Integration Configuration Part 2:… SAP Cloud Integration Configuration Part 2: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration	SAP Cloud Integration Configuration Part 2: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration The configuration process for SAP Cloud Integration is split into two videos. In this second part,we configure and deploy all relevant integration flows. sales cloud +11 More From SAP Microlearning 1 likes 1,044 plays openSAP Roles Project Manager Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Integration Suite \| 73554900100800003241 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
SAP Cloud Integration Configuration Part 1:… duration 6 minutes 25 seconds SAP Cloud Integration Configuration Part 1:… SAP Cloud Integration Configuration Part 1: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration	SAP Cloud Integration Configuration Part 1: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration The configuration process for SAP Cloud Integration is split into two videos. In this first part, we are going to show:How to prepare credentials that will be used for authentication towards other… sales cloud +11 More From SAP Microlearning 1 likes 1,614 plays openSAP Roles Project Manager Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Integration Suite \| 73554900100800003241 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
SAP S/4HANA Cloud Configuration: Integrating SAP… duration 10 minutes 33 seconds SAP S/4HANA Cloud Configuration: Integrating SAP… SAP S/4HANA Cloud Configuration: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration	SAP S/4HANA Cloud Configuration: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration During this second video of the Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration series, we will start with the configuration of SAP S/4HANA Cloud system,… sales cloud +11 More From SAP Microlearning 0 likes 1,032 plays openSAP Roles Project Manager Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Integration Suite \| 73554900100800003241 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
Introduction: Integrating SAP Sales and Service… duration 3 minutes 47 seconds Introduction: Integrating SAP Sales and Service… Introduction: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration	Introduction: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration In this video, we will introduce the video series for the integration between SAP Sales and Service Cloud systems with SAP S/4HANA Cloud via SAP Cloud Integration. Specifically, we will talk about… sales cloud +11 More From SAP Microlearning 4 likes 1,164 plays openSAP Roles Project Manager Application Consultant Technology Consultant Developer Administrator Learner Roles Administrator Consultant Developer LSC Product SAP Integration Suite \| 73554900100800003241 SAP Sales Cloud - starter edition \| 73555000100800000192 Experience Level Intermediate
[ARCHIVED] New Service Offerings for SAP Customer… duration 30 minutes 38 seconds [ARCHIVED] New Service Offerings for SAP Customer… [ARCHIVED] New Service Offerings for SAP Customer Data Solutions - Webcast	[ARCHIVED] New Service Offerings for SAP Customer Data Solutions - Webcast Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Please join us for a review of Service… webcast +9 More From openSAP Microlearning 0 likes 60 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Administrator Business User Developer LSC Product SAP Customer Data Cloud \| 73555000100800001231 Experience Level Beginner
[ARCHIVED] Achieve a Seamless Interplay between… duration 43 minutes 11 seconds [ARCHIVED] Achieve a Seamless Interplay between… [ARCHIVED] Achieve a Seamless Interplay between Customer Service and Field Service Scenarios in Service Cloud - Webcasts	[ARCHIVED] Achieve a Seamless Interplay between Customer Service and Field Service Scenarios in Service Cloud - Webcasts Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This webcast will cover, how in… webcast +10 More From openSAP Microlearning 1 likes 201 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Business User Learner Roles Business User Consultant Project Manager LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner