Search for tag: "customer interaction center"
Exploring SAP Support OfferingsIn this video, you will discover how to navigate and utilize SAP's comprehensive support offerings, designed to address both non-technical and technical queries.
From SAP Microlearning
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Creating a Support Case in SAP for MeIn this video, you will learn how to create the perfect support case in SAP for Me. We'll walk you through a few essential steps to ensure your issue is clearly documented and efficiently routed…
From SAP Microlearning
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Adding Logon Credentials to the Customer Remote Logon Depot in SAP for MeThis video demonstrates the process of adding logon credentials to the Customer Remote Logon Depot for a support case.
From SAP Microlearning
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Generating License Keys in SAP for MeIn this video, you will receive step-by-step instructions on how to generate license keys in SAP for Me.
From SAP Microlearning
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Using a Service Request Application in SAP for MeLearn how to use the service request application in SAP for Me. Find out how to access the application, create and view service requests, and export the list. Watch this tutorial video now!
From SAP Microlearning
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Adding and Removing Email Domain in SAP for MeLearn how to manage email domains in SAP for Me. This video - for super or cloud administrators - provides step-by-step instructions on adding and removing email domains, as well as checking for…
From SAP Microlearning
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Assigning Authorizations to S-User ID for Case Creation in SAP for MeLearn how to assign authorizations to S-user ID for case creation in SAP for Me.
From SAP Microlearning
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Getting Notifications on Your Cases in SAP for MeLearn how to get notified when your support cases are updated in SAP for Me. Follow these steps to set up notifications and stay up to date with your case progress.
From SAP Microlearning
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CIC Support WebcastsLearn more about our support webcasts, where to register for upcoming sessions or watch a replay on demand. Visit the SAP Support Webcast page at https://webinars.sap.com/sap-support/ .
From SAP Microlearning
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How to Create a SAP Universal IDThis video outlines the steps involved in creating a SAP Universal ID. Go to https://account.sap.com/core/create/landing and follow the instructions as shown in this video.
From SAP Microlearning
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