Search for tag: "customer interaction center"

Exploring SAP Support Offerings

In this video, you will discover how to navigate and utilize SAP's comprehensive support offerings, designed to address both non-technical and technical queries.

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From  SAP Microlearning 0 likes 53 plays

Creating a Support Case in SAP for Me

In this video, you will learn how to create the perfect support case in SAP for Me. We'll walk you through a few essential steps to ensure your issue is clearly documented and efficiently routed…

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From  SAP Microlearning 0 likes 489 plays

Adding Logon Credentials to the Customer Remote Logon Depot in SAP for Me

This video demonstrates the process of adding logon credentials to the Customer Remote Logon Depot for a support case.

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From  SAP Microlearning 1 likes 176 plays

Generating License Keys in SAP for Me

In this video, you will receive step-by-step instructions on how to generate license keys in SAP for Me.

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From  SAP Microlearning 0 likes 230 plays

Downloading Software in SAP for Me

Learn how to download software in SAP for Me

From  SAP Microlearning 2 likes 337 plays

Creating a Service Request in SAP for Me

Learn how to submit a service request in SAP for Me

From  SAP Microlearning 1 likes 1,392 plays

Using a Service Request Application in SAP for Me

Learn how to use the service request application in SAP for Me. Find out how to access the application, create and view service requests, and export the list. Watch this tutorial video now!

From  SAP Microlearning 1 likes 483 plays

Adding and Removing Email Domain in SAP for Me

Learn how to manage email domains in SAP for Me. This video - for super or cloud administrators - provides step-by-step instructions on adding and removing email domains, as well as checking for…

From  SAP Microlearning 0 likes 549 plays

Assigning Authorizations to S-User ID for Case Creation in SAP for Me

Learn how to assign authorizations to S-user ID for case creation in SAP for Me.

From  SAP Microlearning 6 likes 3,966 plays

Getting Notifications on Your Cases in SAP for Me

Learn how to get notified when your support cases are updated in SAP for Me. Follow these steps to set up notifications and stay up to date with your case progress.

From  SAP Microlearning 2 likes 364 plays

CIC Support Webcasts

Learn more about our support webcasts, where to register for upcoming sessions or watch a replay on demand. Visit the SAP Support Webcast page at https://webinars.sap.com/sap-support/ .

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From  SAP Microlearning 1 likes 312 plays

How to Create a SAP Universal ID

This video outlines the steps involved in creating a SAP Universal ID. Go to https://account.sap.com/core/create/landing and follow the instructions as shown in this video.

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From  SAP Microlearning 1 likes 5,221 plays