Search for tag: "customer support"
Creating a New Customer Account in the Backoffice Customer Support Cockpit of SAP Commerce CloudThis video shows you how to create a new customer and set their password in the Backoffice Customer Support Cockpit.
From SAP Microlearning
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Creating a New Customer via ASM in SAP Commerce CloudThis video shows you how to create a new customer using the Assisted Service Module in SAP Commerce Cloud.
From SAP Microlearning
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Introducing Customer Services in the Base Commerce Module of SAP Commerce CloudThis video gives a brief introduction to the default implementation support for the Customer Services in the Base Commerce Module of SAP Commerce Cloud, which includes the API introduction to the…
From SAP Microlearning
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Placing an Order for a Calling Customer in SAP Commerce CloudThis video shows you how to place order on behalf of a customer using the Assisted Service Module.
From SAP Microlearning
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Improving your Customer Service with Backoffice Customer Support - SAP Commerce CloudIn this video, we will show you some of the essential customer support actions, you can perform in the Backoffice Customer Support Cockpit of SAP Commerce Cloud.
From SAP Microlearning
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1,669 plays
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Improving the User Experience with the ASM - SAP Commerce CloudWondering how to improve the User Experience on your online shop? This video gives you an overview of the Assisted Service Mode, a Bakoffice-agnostic overlay that allows you to assist your customers…
From SAP Microlearning
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2,552 plays
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Backoffice Perspectives - SAP Commerce CloudThis video gives you an overview of the backoffice perspectives in SAP Commerce Cloud including administration, search, customer support and order fulfillment.
From SAP Microlearning
12 likes
16,133 plays
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