Search for tag: "customerservice"

[ARCHIVED] Service Ticket and Solution Intelligence Using Machine Learning - SAP Service Cloud

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UI Level Integration with SAP Service Cloud – SAP Field Service Management

SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you details of…

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Ticket and Items Integration with SAP Service Cloud – SAP Field Service Management

SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you details of…

From  openSAP Microlearning 1 likes 1,143 plays 0  

Master Data Integration with SAP Service Cloud – SAP Field Service Management

In this video, we give you an overview of how to integrate Master Data process flow between SAP Service Cloud and SAP Field Service Management.

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[ARCHIVED] Demo: Combining X and O Data - SAP Cloud Platform Kyma Runtime

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning This video demonstrates the integration of…

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[ARCHIVED] Intelligent Solution - SAP Service Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of OpenSAP Microlearning. Learn how artificial intelligence (AI)…

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Configure a Maintenance Plan - SAP Cloud for Customer

This video explains step-by-step how to enable and create a basic service maintenance plan and plan runs in your SAP Cloud for Customer solution. Please do not hesitate to contact us at…

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