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In this video, you'll learn about key account management features in Emarsys, including managing custom fields, configuring External Events, and using the Event Monitoring tool. Additionally,…

In this video, you’ll learn how to customize the Emarsys Home page. We cover navigating the Home page, switching between accounts, using the shell bar menu for feedback and searches, managing…

In this video, we explain how to connect your Magento shop to your Emarsys account and how to activate the synchronization of the data you need.

This video introduces Mobile Engage Push Notifications, explaining how to drive customer engagement through push messages to your app subscribers. It covers creating a geolocation-based win-back…

This video demonstrates how to create and automate a Mobile Engage Inbox campaign, highlighting the benefits of inbox messages such as their persistence and higher engagement compared to push…

In this video, we introduce our Mobile Engage product and its Push function. You will learn about how to drive engagement through mobile apps by setting up and automating personalized push…

This video discusses the predict web recommendation engine, which analyzes the online behavior of your customer base and serves personalized product recommendations.

This video introduces Predict, Emarsys's machine learning-powered recommendation engine that personalizes product suggestions for customers via email and web channels. It walks through different…

This video provides a step-by-step guide on integrating SAP Commerce Cloud with the Emarsys platform using the Emarsys for SAP Commerce Cloud plugin. It covers essential setup procedures, including…

In this session, we explored the tracking of Contact Registrations and Email Analytics using a post-purchase upsell campaign. We examined the Registrations page for new sign-ups and analyzed email…

This video introduces Emarsys’s Automation solutions, Automation Center and Interactions, which help create omnichannel customer journeys using multiple nodes to solve marketing challenges. It…

In this video, we'll guide you through setting up Smart Insight using our new self-service tool. You'll learn how to configure the necessary settings for product, sales, and store data, as…

Learn how to effectively utilize web push notifications to engage customers across desktop and mobile browsers, increasing conversions and enhancing the customer journey. Discover key strategies for…

Learn how to utilize SAP Emarsys SMS and MMS channels to reach your customers effectively, create personalized campaigns, and optimize engagement. Explore SMS vendor integration, campaign setup,…

In this video we introduce the Real-Time Connector for SAP Customer Data Platform integration for SAP Emarsys Customer Engagement.

In this video, we explain how to connect your Shopify store to your SAP Emarsys account and demonstrate the data flow using a Shopify event-based automation.

In this video, you’ll learn more about Digital Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.

In this video, you learn more about the Webhook node presets and how to configure it in Automation Programs.

In this video, we discuss how to create and manage forms in SAP Emarsys Customer Engagement.

This video provides an overview of the SAP Emarsys Customer Engagement implementation key steps and topics you have to consider before the implementation starts.