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Marketing Analytics Extensibility -Part 4 - SAP Marketing Cloud

Welcome to Part 4 of the Marketing Analytics Extensibility video series. In this video, you'll learn about data migration.

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Marketing Analytics Extensibility - Part 2 - SAP Marketing Cloud

Welcome to Part 2 of the Marketing Analytics Extensibility video series. In this video, you'll learn how to create a “Custom Analytical Query” using the “View Browser”…

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Marketing Analytics Extensibility - Part 3 - SAP Marketing Cloud

Welcome to Part 3 of the Marketing Analytics Extensibility video series. In this video, you’ll learn how to create SAP Analytics Cloud models and stories within the SAP Analytics Cloud and…

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Marketing Analytics Extensibility - Part 1 - SAP Marketing Cloud

Welcome to Part 1 of the Marketing Analytics Extensibility video series. In this video, you'll learn how to create “Custom CDS Views” in SAP Marketing Cloud.

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How to Create Predictive Scores and Models in Predictive Studio - SAP Marketing Cloud

In this video, you'll learn how to create, train, and publish Predictive Models in Predictive Studio - SAP Marketing Cloud. Predictive models use algorithms and historical data to calculate…

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Audience Setup - SAP Customer Data Platform

In this video you will see Audience setup in SAP Customer Data Platform. Audiences are groups of customers based on profile attributes, segments, and activity indicators.

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Journeys Setup - SAP Customer Data Platform

In this video you will see Journeys setup in SAP Customer Data Platform. Journeys enable marketers to deliver personalized experiences to their customers.

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Customer Search - SAP Customer Data Platform

In this video you will see the search functionality to search customers in SAP Customer Data Platform.

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Destination Application Setup - SAP Customer Data Platform

In this video we'll take a quick look at the way of getting data out of the SAP Customer Data Platform, which is Destinations.

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SAP CIAM Connector Demo - SAP Customer Data Platform

In this video you will see how to setup a SAP CIAM connector. SAP Customer Data platform offers a list of connectors to choose from.

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Introducing SAP CPQ

SAP CPQ (Configure Price Quote) is a sales solution that simplifies the creation of complex customer quotes, in reducing and eliminating errors, and streamlining approval processes with workflow…

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Source Application Setup - SAP Customer Data Platform

In this video you the sources section of the SAP Customer Data Platform console and create a new application to get data into the platform.

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Processing Purpose Setup - SAP Customer Data Platform

In this video you will see creating a processing purpose. Processing purpose is a fundamental part of the overall setup. As this is the privacy aspects of customer data, it is a big building block of…

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Activity Indicators Setup - SAP Customer Data

In this video you will see how to setup Activity Indicators in SAP Customer Data Platform. Activity indicators are a calculated metric to gauge the performance of your various business areas, based…

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Segments Setup - SAP Customer Data Platform

In this video you will see how segments are set up in SAP Customer Data Platform. Segments enable to classify customers based on attributes and activities.

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Working with Advanced Widget Features in Backoffice Framework - SAP Commerce Cloud

In addition to some of the core features we looked at earlier, the Backoffice Framework provides you with a number of more advanced capabilities. These features allow for additional reusability,…

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Customer Schema Setup - SAP Customer Data

In this video you will look inside the Profile entity. The first step of setting up SAP Customer Data is to add additional fields to the data model.

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How to Connect With an External SMS Provider - SAP Service Cloud

In this video, you’ll learn how to connect SAP Service Cloud with an external SMS provider, and how to use the SMS channel to create and respond to a Customer Service ticket.

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How to Set Up Email Channels - SAP Service Cloud

In this video, you’ll learn how to set up SAP Service Cloud to process all inbound emails from an external provider and how to convert them easily into Service Tickets.

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SAP Service Cloud Additional Features

In this video, you’ll learn about some of SAP Service Cloud’s additional features such as Knowledge Base, Service Analytics, Installation Management, Warranty Management and Service…

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