Search for tag: "fieldservice"

[ARCHIVED] SAP Service Cloud Overview with Field Service Process Flow and Integration

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningSAP Service Cloud enables end-to-end…

From  openSAP Microlearning 2 likes 2,518 plays 0  

Time and Material Journal Overview - SAP Field Service Management

Get an overview of the Time and Material Module within SAP Field Service Management, that allows the administrators to view, edit, delete, and approve technician inputs (efforts, expense, material,…

From  openSAP Microlearning 5 likes 2,119 plays 0  

[ARCHIVED] Screen Configuration: Activity Side Bar - SAP Field Service Management

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningLearn how to personalise the aspects of the…

From  openSAP Microlearning 2 likes 1,137 plays 0  

Planning & Dispatching Overview - SAP Field Service Management

Get an insight and overview into SAP Field Service Management planning and dispatching module. Learn the basics of how a dispatcher can schedule a job to a technician using SAP Field Service…

From  openSAP Microlearning 4 likes 2,789 plays 2  

[ARCHIVED] Working with Timezones - SAP Field Service Management

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningIn this video, you will learn how to plan and…

From  openSAP Microlearning 3 likes 904 plays 0  

[ARCHIVED] Enabling Customer Self Service Portal - SAP Field Service Management

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningSAP Field Service Management enables customer…

From  openSAP Microlearning 4 likes 1,407 plays 0  

[ARCHIVED] Auto Scheduling Using AI Plugin - SAP Field Service Management

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningSAP Field Service Management helps improve…

From  openSAP Microlearning 3 likes 2,076 plays 4  

[ARCHIVED] Configuring Your Screen Layout - SAP Field Service Management

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningProviding the best configuration possibility…

From  openSAP Microlearning 8 likes 2,311 plays 0  

Introduction to Smartforms - SAP Field Service Management

With improved product and information management, you can eliminate return visits and improve first time fix rates. Watch this video with a short demo to get a glimpse about using Smartforms. You can…

From  openSAP Microlearning 11 likes 2,998 plays 3  

End-to-end Scenario with Back-office Integration - SAP Field Service Management

In this video, you will see how a service agent receives a service call and creates a service order inside ERP following which the dispatcher can leverage the power of the SAP Field Service…

From  openSAP Microlearning 7 likes 5,395 plays 2  

[ARCHIVED] Introduction to SAP Service Cloud & SAP Field Service Management - SAP Service Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningIn this video, you will see the business…

From  openSAP Microlearning 7 likes 8,677 plays 6  

Mobile App - Field Service Management - SAP Service Cloud

In this video, you will learn how technicians use SAP Field Service Management to accept and work on a service call assignment from their mobile device. You will learn about features such as ticket…

From  openSAP Microlearning 7 likes 5,430 plays 2  

[ARCHIVED] Field Service Dispatcher - Field Service Management - SAP Service Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningIn this video, you will see how a dispatcher…

From  openSAP Microlearning 8 likes 5,267 plays 4