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In this video, you will learn about the JSON Web Token (JWT) and how it is used in SAP Customer Data Cloud APIs. Specifically, you will learn how to get JWT from Customer Data Cloud as well as how to…

This video explains the CIAM for B2B data model. Through detailed explanations and practical examples, the video elucidates how this data model facilitates seamless interactions, enhances security…

This video introduces key embedded analytic features and how to access a variety of embedded analytics stories, reports, and analytical apps in SAP Marketing Cloud.

This video explains the CIAM for B2B terminology, which will help you to understand the next videos.

This video explains the various user personas involved in CIAM for B2B implementation.

At SAP Customer Data Cloud, we recognize the importance of customer privacy and complying with the social networks' platform policies. SAP Customer Data Cloud includes built-in automatic support…

Global Access gives your customers a consistent user experience on your site, logging into local sites of different data centers as they travel the world. This video will help you understand Global…

Auditing allows site administrators to view actions performed by users and administrators or by end users to their own accounts (e.g., changing a password). All actions performed from within the…

In this video, you'll learn about campaign terminology, the use of templates, status management, A/B testing, and other topics corresponding to Campaign Automation. Please note that LINE and…

Now, what's the use of understanding the processing of imported contact data in SAP Marketing Cloud? Well, you prepare your contact data upload by configuring the relevant IDs: Origin IDs for…

This video will teach you how to use the new Data File Load App to upload data such as contact information and marketing permissions to the SAP Marketing Cloud. Please note, that your SAP Marketing…

In this video, we'll review the Site Settings for your API Keys. Before beginning to work on your CIAM deployment, you'll need to review and configure these settings. Important settings…

In this video, we will be looking into the health check feature for campaigns, which are carried out on the Check Your Marketing Solution app. NOTE: There are many other checks availables you can…

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. The latest release from SAP Commerce Cloud…

In this video, you'll learn about how to enable a custom business object for a B2B relationship segmentation object and use it in segmentation.

In this video, you'll learn about the new marketing cloud feature, Sanity Check, which helps you keep your segmentation healthy and how to use it.

In this video, you'll take a guided console tour in order to familiarize yourself with our platform. Our instructor also reviews key terms you should know before setting up your CIAM deployment.

Welcome to Part 4 of the Marketing Analytics Extensibility video series. In this video, you'll learn about data migration.

Welcome to Part 2 of the Marketing Analytics Extensibility video series. In this video, you'll learn how to create a “Custom Analytical Query” using the “View Browser”…

Welcome to Part 3 of the Marketing Analytics Extensibility video series. In this video, you’ll learn how to create SAP Analytics Cloud models and stories within the SAP Analytics Cloud…