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This video explains step-by-step how to configure Computer Telephony Integration (CTI ) into your SAP Service Cloud system. With this integration, your system gets equipped to make and receive…

In this video you will learn how SAP Marketing Cloud helps you to nurture and qualify demand to hand over to your Sales department. You will also see how SAP Marketing Cloud allows you to apply a…

This video demonstrates how to configure a CPQ sandbox or test instance to deploy elements to a test or production instance.

In this video, you will gain an overview of the Adaptive Search Features.

This video shows you how to connect your code repository to SAP Commerce Cloud Portal. If you're looking for further information on this topic, check out the: 1. CX Works articles- Connect Your…

This video shows you how to manage users in SAP Commerce Cloud Portal. Update Release At present, on the "Add user" page you are also able to confirm authentication for the user. You can…

This video guides you through the steps needed to manage your endpoints in the Cloud Portal of SAP Commerce Cloud. You will learn how to create, edit and delete an endpoint. If you're looking…

In this video, you will learn how to create and deploy a build to your environment in SAP Commerce Cloud Portal. If you're looking for further information on this topic, please check out the:…

In this video, you will learn about detecting site configuration settings through the URL in Spartacus.

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This video showcases a customer service…

In part 5 of this video series, we will assign the UI of the newly created application to a Business user and test the application.

This video is part 4 of the series on 'How to extend C4C using the Cloud Application Studio'. Learn how to create custom screens and drag and drop fields to visualize the custom built…

In this video, you will see a demo of how SAP CIAM for B2B can help your business to build trust and manage the transparent relationship with your business partners. If you're looking for…

This video explains how triggers can be used in SAP CPQ. You'll learn how to create a change trigger with an event and an action. The difference between a rule and a trigger will also be…

This video shows you how to create script files and add business logic to the newly created business object in C4C.

This video shows you how to create a business object in SAP Cloud Application Studio and define the fields in the business object. Click here to access the next video.

In this video series, you will see how to Extend the C4C application using the SAP Cloud Application studio.This video starts with an overview of the business use case for a seminar management…

Learn to create and use Variables in Compensation Plans. Learn the steps to assign values to Variables at Variable default level, Plan, Title, and Position levels.

In this video, you will learn about the purpose and the use cases for the runtime configuration initiliazers in Spartacus.

In this video, we will demonstrate IdentitySync, SAP Customer Data Cloud's solution for transferring data between platforms. If you're looking for further information on this topic, check…