Search for tag: "interaction"

Downloading Software in SAP for Me

Learn how to download software in SAP for Me

From  SAP Microlearning 2 likes 124 plays 0  

Creating a Service Request in SAP for Me

Learn how to submit a service request in SAP for Me

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Using a Service Request Application in SAP for Me

Learn how to use the service request application in SAP for Me. Find out how to access the application, create and view service requests, and export the list. Watch this tutorial video now!

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Adding and Removing Email Domain in SAP for Me

Learn how to manage email domains in SAP for Me. This video - for super or cloud administrators - provides step-by-step instructions on adding and removing email domains, as well as checking for…

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Assigning Authorizations to S-User ID for Case Creation in SAP for Me

Learn how to assign authorizations to S-user ID for case creation in SAP for Me.

From  SAP Microlearning 3 likes 1,821 plays 2  

Getting Notifications on Your Cases in SAP for Me

Learn how to get notified when your support cases are updated in SAP for Me. Follow these steps to set up notifications and stay up to date with your case progress.

From  SAP Microlearning 1 likes 154 plays 0  

CIC Support Webcasts

Learn more about our support webcasts, where to register for upcoming sessions or watch a replay on demand. Visit the SAP Support Webcast page at https://webinars.sap.com/sap-support/ .

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How to Create a SAP Universal ID

This video outlines the steps involved in creating a SAP Universal ID. Go to https://account.sap.com/core/create/landing and follow the instructions as shown in this video.

From  openSAP Microlearning 1 likes 638 plays 0  

Introduction to Incident Management - Customer Interaction Center

The purpose of this video is to help to improve the quality of incidents being created and generally enhance your support experience with SAP.In this video we outline the following: Support…

From  openSAP Microlearning 0 likes 421 plays 0  

Processing of Imported Data - SAP Marketing Cloud

Now, what's the use of understanding the processing of imported contact data in SAP Marketing Cloud? Well, you prepare your contact data upload by configuring the relevant IDs: Origin IDs for…

From  openSAP Microlearning 0 likes 118 plays 0  

How to Upload Data Using Data File Load App in SAP Marketing Cloud

This video will teach you how to use the new Data File Load App to upload data such as contact information and marketing permissions to the SAP Marketing Cloud. Please note, that your SAP Marketing…

From  openSAP Microlearning 0 likes 204 plays 0  

[ARCHIVED] Relationship Intelligence - SAP Sales Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video showcases the relationship…

From  openSAP Microlearning 3 likes 1,253 plays 0  

Interaction Contacts & Your License - SAP Marketing Cloud

This video explains the contractual contact count, the terminology for different types of contacts and how to keep the license count in check.

From  openSAP Microlearning 16 likes 2,172 plays 9  

Browsing Contact Origin Data - SAP Marketing Cloud

Based on the example of the Browse Contact Origin Data app, explore what Analytical List Pages can do for you. ALPs are highly configurable, interactive graphical tools for viewing and analyzing…

From  openSAP Microlearning 3 likes 851 plays 0  

[ARCHIVED] Most Important SAP Marketing Database Tables - SAP Marketing

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning Do you want to know the most important SAP…

From  openSAP Microlearning 5 likes 651 plays 1  

Planning and Configuring the Contact Data Load - SAP Marketing Cloud

Are you wondering what id origins are and how to configure them? Watch this video to get some important insights and aspects to consider when loading contact & account data into SAP Marketing…

From  openSAP Microlearning 2 likes 3,826 plays 0  

Understanding Contact Data Origins - SAP Marketing Cloud

You can load contacts from multiple sources to build and enrich the contact master data in SAP Marketing Cloud. To enable the data load you need to configure the data source as an origin. For…

From  openSAP Microlearning 3 likes 2,974 plays 0  

Data Lifecycle Management - SAP Marketing Cloud

Day by day thousands of interactions may be stored in your SAP Marketing Cloud system to support your marketing activities. As valuable as the data is at present, over time it can clog up your…

From  openSAP Microlearning 5 likes 3,633 plays 0  

Checking the Imported Data - SAP Marketing Cloud

When you load contacts into SAP Marketing Cloud, you want to check whether your data came in as expected. In this video you will learn about the various ways you can do this in SAP Marketing Cloud.

From  openSAP Microlearning 0 likes 1,371 plays 0  

Interactions, Interaction Contacts and Products - SAP Marketing Cloud

Learn about the main entity types that make up the data model - interactions, interaction contacts, and products in SAP Marketing Cloud.

From  openSAP Microlearning 10 likes 6,362 plays 2