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Creating Web Channel Campaigns in SAP Emarsys Customer Engagement

This video shows how to use Web Channel, a powerful tool to display personalized content on your website by using SAP Emarsys database's real-time session data and historical CRM data.

From  SAP Microlearning 0 likes 108 plays 0  

[ARCHIVED] Managing SMS and MMS Campaigns in SAP Emarsys Customer Engagement

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. In this video, you will learn about…

From  SAP Microlearning 0 likes 271 plays 0  

Creating Web Push Campaigns in SAP Emarsys Customer Engagement

In this video, we explain the Web Push solution including content creation, testing and scheduling.

From  SAP Microlearning 0 likes 167 plays 0  

Using Customer Lifecycle, Lead Lifecycle and Product Affinity Screens (Part 2) in SAP Emarsys Customer Engagement

In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.

From  openSAP Microlearning 0 likes 156 plays 0  

Using Personalization and Segmentation (Contacts - Part 2) in SAP Emarsys Customer Engagement

In this video, you'll learn about Personalization and combining different types of Segments.

From  openSAP Microlearning 0 likes 546 plays 0  

Managing Contact Data (Contacts - Part 1) in SAP Emarsys Customer Engagement

In this video, we explain different ways of importing data into Emarsys, Data Management and Data Export.

From  SAP Microlearning 1 likes 687 plays 2  

Managing Deliverability in SAP Emarsys Customer Engagement

In this video, you'll get an overview of how you can manage your deliverability using the Emarsys Platform. You'll learn how to manage sender reputation and about the Deliverability Advisor.

From  openSAP Microlearning 0 likes 303 plays 0  

Kickstarting Your Journey with SAP Emarsys Customer Engagement

This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used to introduce products and functions.

From  openSAP Microlearning 0 likes 1,546 plays 2  

Smart Insight Part 2 - SAP Emarsys Customer Engagement

In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.

From  openSAP Microlearning 0 likes 55 plays 0  

An Introduction to Automations - SAP Emarsys Customer Engagement

This video demonstrates the main features of automation center such as creating Automation Center Programs, Interactions programs, Reporting of Automation Center and sending 1-to-1 Personalized…

From  openSAP Microlearning 0 likes 516 plays 0  

Contacts - Managing Data - SAP Emarsys Customer Engagement

In this video, we explain different ways of importing data into Emarsys, Data Management and Data Export.

From  openSAP Microlearning 0 likes 254 plays 0  

Deliverability Part 1 - SAP Emarsys Customer Engagement

In this video, you'll get an overview of how you can manage your deliverability using the Emarsys Platform. You'll learn how to manage sender reputation and about the Deliverability…

From  openSAP Microlearning 0 likes 134 plays 0  

Introducing Web Push - SAP Emarsys Customer Engagement

In this video we explain the Web Push solution including content creation, testing and scheduling.

From  openSAP Microlearning 0 likes 164 plays 0  

Contacts - Personalization and Segmentation - SAP Emarsys Customer Engagement

In this video, you'll learn about Personalization and combining different types of Segments.

From  openSAP Microlearning 2 likes 715 plays 0  

Contacts - Managing Data - SAP Emarsys Customer Engagement

In this video, we explain different ways of importing data into Emarsys, Data Management and Data Export.

From  openSAP Microlearning 1 likes 573 plays 0  

An Introduction to Automations - SAP Emarsys Customer Engagement

This video demonstrates the main features of automation center such as creating Automation Center Programs, Interactions programs, Reporting of Automation Center and sending 1-to-1 Personalized…

From  openSAP Microlearning 0 likes 343 plays 0  

[ARCHIVED] How to Use Web Channel - SAP Emarsys Customer Engagement

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. This video shows how to use Web Channel, a…

From  openSAP Microlearning 0 likes 513 plays 0  

Dashboard and Management Part 2 - SAP Emarsys Customer Engagement

In the first video, we explained the widgets of the main dashboard. In this second Dashboard and Management video, you will learn about various account management features: from user management to…

From  openSAP Microlearning 0 likes 779 plays 0  

Product Overview - SAP Emarsys Customer Engagement

This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used to introduce products and…

From  openSAP Microlearning 1 likes 3,227 plays 0  

Managing SMS-MMS - SAP Emarsys Customer Engagement

In this video you will learn about managing your SMS and MMS campaigns.

From  openSAP Microlearning 0 likes 838 plays 0